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Finnair newbie questions thread (flame-free)

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Old Aug 15, 2017, 7:44 am
  #706  
 
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,157
Originally Posted by LoungeEnthusiast
Yes, definitely possible. Did this in Feb when flying HKG-HEL-BRU with a short stopover in HEL.
Great to hear. Thanks for the reassuring words.
lkrt is offline  
Old Aug 15, 2017, 7:45 am
  #707  
 
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,157
Originally Posted by rixord
Newbie question here: Recently had a ten-hour delay to start a Helsinki-Singapore flight (to start a honeymoon, hooray!) Airline has offered the mandated 600 EUR per passenger, or 1600 in vouchers between the two of us. Is it possible to negotiate for a higher number on the vouchers? Is there any harm in going back and asking for 1800 or 1900? I imagine the airline would much prefer that people take the vouchers than have to pay out hundreds of thousands if everyone took the money.
IMO the 200 eur bonus is already pretty generous – given that both the compensation cash and voucher amounts are standard I don't think there's any room for negociation.
lkrt is offline  
Old Aug 15, 2017, 8:29 am
  #708  
 
Join Date: May 2014
Location: HEL
Programs: AY+Plat, ALL Plat, Scandic L2
Posts: 3,620
Originally Posted by rixord
Newbie question here: Recently had a ten-hour delay to start a Helsinki-Singapore flight (to start a honeymoon, hooray!) Airline has offered the mandated 600 EUR per passenger, or 1600 in vouchers between the two of us. Is it possible to negotiate for a higher number on the vouchers? Is there any harm in going back and asking for 1800 or 1900? I imagine the airline would much prefer that people take the vouchers than have to pay out hundreds of thousands if everyone took the money.
1600€ instead of 600€ ? That looks like an impossibly high bonus already. As Jainzar already noted, it's usually +33% or thereabout.
Courmisch is offline  
Old Aug 15, 2017, 8:34 am
  #709  
 
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)
Posts: 1,655
Originally Posted by Courmisch
1600€ instead of 600€ ? That looks like an impossibly high bonus already. As Jainzar already noted, it's usually +33% or thereabout.
1600€ is for the two of them, while the 600€ is per pax.
Steve_Hun is offline  
Old Aug 15, 2017, 12:40 pm
  #710  
 
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,788
Indeed a honeymoon usually involves two
remymartin is offline  
Old Aug 18, 2017, 4:02 pm
  #711  
 
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,756
Originally Posted by rixord
Newbie question here: Recently had a ten-hour delay to start a Helsinki-Singapore flight (to start a honeymoon, hooray!) Airline has offered the mandated 600 EUR per passenger, or 1600 in vouchers between the two of us. Is it possible to negotiate for a higher number on the vouchers? Is there any harm in going back and asking for 1800 or 1900? I imagine the airline would much prefer that people take the vouchers than have to pay out hundreds of thousands if everyone took the money.
Welcome to FT.

As a rule, AY doesn't negotiate. You're lucky to have been offered the compensation. If you can use the vouchers, take them.
ffay005 is offline  
Old Aug 21, 2017, 4:19 am
  #712  
 
Join Date: Mar 2016
Posts: 231
Originally Posted by casper79
Flying ncl-hel soon over lhr. Just noticed that ncl-lhr arrives t5 and the lhr-hel flight leaves T3. I have 1u55... More than enough time to make the flight, but how much time will I have in cx first lounge?

Originally Posted by remymartin
About 1h. 20 mins to T3, walk through security to lounge 15 (assuming you are eligible for fast track). You leave the lounge latest T-30 which gives you 50 mins or so to enjoy champers.
Unfortunate NCL-LHR was delayed for 1h30 min, luckily LHR-HEL was delayed 40 minutes which resulted in 4 minutes lounge time.

Then to board the plane and having to wait 30 minutes before the engines start.
casper79 is offline  
Old Aug 22, 2017, 8:28 pm
  #713  
 
Join Date: Feb 2017
Location: TLL
Programs: AY+ Plat, TK Elite
Posts: 233
TA managed to book me a return MEL-SIN-HEL-TLL on AY flight numbers in a way that outbound MEL-SYD is operated by QF but return is operated by JQ.
Any chance I have lounge access in SIN on my return leg? Flying Y ofc.
juhanh is offline  
Old Aug 23, 2017, 2:35 am
  #714  
Moderator, Finnair
 
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,178
I Don't think so.
JQ is a true LCC leeching off of QF brand. No OW affiliation.
On a QF ticket holding a QF status then maybe but not a OW status.
intuition is offline  
Old Aug 23, 2017, 3:09 am
  #715  
 
Join Date: Feb 2017
Location: TLL
Programs: AY+ Plat, TK Elite
Posts: 233
Originally Posted by intuition
I Don't think so.
JQ is a true LCC leeching off of QF brand. No OW affiliation.
On a QF ticket holding a QF status then maybe but not a OW status.
Thanks. Thats what I thought.
I avoid S*itStar like the plague but, alas, corporate TA Then again of all the airports I think Changi is the one where I will most enjooy my 5h layover.
juhanh is offline  
Old Aug 23, 2017, 4:38 am
  #716  
Original Poster
 
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,663
Originally Posted by intuition
JQ is a true LCC leeching off of QF brand. No OW affiliation.
Same with Lufthansa and Eurowings. No Star Alliance benefits...
miamiflyer8 is offline  
Old Aug 23, 2017, 5:14 am
  #717  
 
Join Date: Aug 2015
Location: SIN
Programs: AY+ Plat, GA Plat, SQ Gold
Posts: 316
Booking AY flights to NA (ORD) for the first time in couple of years. The ticket types are EcoSaver, EcoCampaign, EcoFlex and EcoPremium. I can't find any explanation on what these mean in terms of point accrual and even the point accrual calculator doesn't recognize them. What happened to Light/Basic/Value, etc.? Point accrual line in ticket info says "yes" for all types (very informative, thank you AY).
Unsub is offline  
Old Aug 23, 2017, 5:43 am
  #718  
 
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)
Posts: 1,655
Originally Posted by Unsub
Booking AY flights to NA (ORD) for the first time in couple of years. The ticket types are EcoSaver, EcoCampaign, EcoFlex and EcoPremium. I can't find any explanation on what these mean in terms of point accrual and even the point accrual calculator doesn't recognize them. What happened to Light/Basic/Value, etc.? Point accrual line in ticket info says "yes" for all types (very informative, thank you AY).
Light / Basic / Value / etc. are gone for any joint venture flights (i.e. for NA and JP). If you are flying Y to NA, you should aim for getting flights under AA code, as those earn 100% to AY+, regardless of booking class (no tier benefit of extra 25% though). Of course, if you want to upgrade, you have to stick with AY, in which case most likely you'll get a ticket w/ 50% earning.
Steve_Hun is offline  
Old Aug 23, 2017, 7:31 am
  #719  
 
Join Date: Sep 2016
Location: HEL
Programs: AY+ Platinum
Posts: 103
Originally Posted by Steve_Hun
Light / Basic / Value / etc. are gone for any joint venture flights (i.e. for NA and JP). If you are flying Y to NA, you should aim for getting flights under AA code, as those earn 100% to AY+, regardless of booking class (no tier benefit of extra 25% though). Of course, if you want to upgrade, you have to stick with AY, in which case most likely you'll get a ticket w/ 50% earning.
I'm also looking to book one NA trip later this year under AY codes and it seems to be H booking class. Is it really 150% earning with that?
Tapio is offline  
Old Aug 23, 2017, 8:33 am
  #720  
 
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)
Posts: 1,655
Originally Posted by Tapio
I'm also looking to book one NA trip later this year under AY codes and it seems to be H booking class. Is it really 150% earning with that?
Yep, but likely it comes with a very steep price...
Steve_Hun is offline  


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