Finnair newbie questions thread (flame-free)
#751
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat, Hilton Honors Gold
Posts: 3,154
The seat map doesn't reflect availability at all as seat selection is chargeable, most customers don't select seats until check-in.
#752
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,772
I do realise it's skiing season - but that makes it even more baffling why a flight out of IVL on a Friday would be in such demand! (The demand isn't there yet - the seat map is wide open with only 14 seats taken - all upfront.)
Changing the date would have undesirable knock-on effects on the rest of my trip, so I really would rather not. (Besides my only option would be a later flight and I have nothing I particularly want to do in Ivalo during that time. )
Changing the date would have undesirable knock-on effects on the rest of my trip, so I really would rather not. (Besides my only option would be a later flight and I have nothing I particularly want to do in Ivalo during that time. )
#753
Join Date: Oct 2015
Location: HEL
Programs: AY+ Plat (OWE)
Posts: 493
Seatmap is no indication of the actual demand as mentioned above but can you reveal the date you are planning to travel IVL-HEL?
#754
Join Date: Apr 2016
Location: Hong Kong
Programs: BA Gold
Posts: 114
I assume it says "2000HKD/Not allowed"
This would mean changes are allowed until departure at fee 2000HKD and not allowed at all after.
You can try yourself, as these changes can be made from Manage My Booking. There should be change flights button, that takes you to a date search tool, with prices for every date possible.
This would mean changes are allowed until departure at fee 2000HKD and not allowed at all after.
You can try yourself, as these changes can be made from Manage My Booking. There should be change flights button, that takes you to a date search tool, with prices for every date possible.
#755
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Platinum, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,132
Slightly odd, but that reads changes are not allowed before takeoff and after takeoff they are allowed at fee 2000HKD.
Usually it is the other way around. "Change flight" button should then appear after first flight is taken.
Again, this is an odd rule, but I did dummy book exHKG and indeed this is how the rule is set.
Usually it is the other way around. "Change flight" button should then appear after first flight is taken.
Again, this is an odd rule, but I did dummy book exHKG and indeed this is how the rule is set.
#756
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Platinum, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,132
Come to think of it, I guess there is a logic. They want to be sure all tickets sold under this fare actually will fly (or noshow) on the date booked, but still allow passengers to extend or cut the trip short at will.
These rules are different in each market. Business campaign in other markets may have other change rules - for instance from Sweden to HKG it is (currently) changeable in both direction for a fee.
These rules are different in each market. Business campaign in other markets may have other change rules - for instance from Sweden to HKG it is (currently) changeable in both direction for a fee.
#757
Join Date: Oct 2015
Location: HEL
Programs: AY+ Plat (OWE)
Posts: 493
There is a Business Campaign/promotional fare available from HKG and apparently this is what OP has purchased:
...
Fare class: I1PFHK52
Changes:
BEFORE DEPARTURE
CHANGES NOT PERMITTED
AFTER DEPARTURE
CHANGES PERMITTED.
NOTE -
CHARGE HKD 2000 FOR REISSUE/REVALIDATION
CANCELLATIONS
TICKET IS NON-REFUNDABLE.
...
A bit unusual but intelligible since the price is fairly good ex HKG in J.
...
Fare class: I1PFHK52
Changes:
BEFORE DEPARTURE
CHANGES NOT PERMITTED
AFTER DEPARTURE
CHANGES PERMITTED.
NOTE -
CHARGE HKD 2000 FOR REISSUE/REVALIDATION
CANCELLATIONS
TICKET IS NON-REFUNDABLE.
...
A bit unusual but intelligible since the price is fairly good ex HKG in J.
#758
Join Date: Mar 2005
Posts: 57
Award availability
Hi - Was looking to fly Finnair from JFK to Hel and then on to Moscow on Aug1 - I cant find any award space from JFK (was hoping for business) - Does Finnair hold back award seats or release seats at a specific time?? I arbitrarily looked at other dates and never once found any available flights - So is this an unrealistic hope or should I keep checking, maybe use expertflyer?
Thanks for your help!
Thanks for your help!
#759
Join Date: Mar 2004
Location: CPT
Programs: BA BD SA
Posts: 4,467
I have ExpertFlyer - but not sure how to find/deduce load factors? All I can see is Y4 B0 H0 G0 X0 E0 and the seat map.
#760
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat, Hilton Honors Gold
Posts: 3,154
#761
Join Date: Oct 2015
Location: HEL
Programs: AY+ Plat (OWE)
Posts: 493
Not necessarily, if load factor is high the lower classes may be sold out or unavailable and only Y (Pro Fare) is then available and those are notoriously expensive.
Some flights from IVL are operated as three-leg flights ie. HEL-KTT-IVL-HEL and this may affect the total load factor of a single flight.
Some flights from IVL are operated as three-leg flights ie. HEL-KTT-IVL-HEL and this may affect the total load factor of a single flight.
#762
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Platinum, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,132
I am not sure everyone does select seat even if it would be free. It is a detour from the normal flow in the booking process. Also, the design of seat selection in the style of ancillary revenue, so I think many customers are scared to enter that process.
#763
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat, Hilton Honors Gold
Posts: 3,154
What I mean is that at some point there have been cheaper tickets available. They don't start the ticket sales with just Y tickets.
#764
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,772
#765
Join Date: Mar 2004
Location: CPT
Programs: BA BD SA
Posts: 4,467
Until now! Yesterday B class became available. And today H class as well. So the fare has dropped to a "mere" EUR309. Since it is cancellable I booked it. If they continue the pattern of releasing a lower fare bucket every day, eventually I may score a low fare.
Very interesting revenue management. The only other time I have seen anything like it was when South Africa hosted the World Cup and the airlines only released full fare seats up until a few months prior to the event - after that it returned to pretty much normal patterns though obviously with much higher loads on certain flights.