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SO this is separate to my Ho Chi Minh ticket question, this is about the NEW replacement ticket I bought. I bought it 3 weeks ago and it's for May. Is it not eligible for free changes because it's not a ticket purchased since that offer was put out? Thanks.
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Originally Posted by dingobingo
(Post 32169292)
SO this is separate to my Ho Chi Minh ticket question, this is about the NEW replacement ticket I bought. I bought it 3 weeks ago and it's for May. Is it not eligible for free changes because it's not a ticket purchased since that offer was put out? Thanks.
FEE WAIVERS We have implemented fee waivers for changes to bookings made on or before 31 March 2020, and are offering bonus tier miles and reduced tier travel requirement to help Skywards members retain their status. Find out more here REFUNDS AND REBOOKING POLICY FOR CUSTOMERS UNABLE TO TRAVEL DUE TO TRAVEL RESTRICTIONS:
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Think Trumps ban is going to have an effect on a number of EK flights and loads, will be intresting to see if EK starts to use 777 instead of A380's for some routes to US
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Keep EK Status due to Coronavirus
Wondering if Emirates will soft the Skywards requirements to maintain Status due to Coronavirus.
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Originally Posted by Dubaicarus
(Post 32173628)
Wondering if Emirates will soft the Skywards requirements to maintain Status due to Coronavirus.
https://www.emirates.com/uk/english/...eace-of-mind/? Also, there is a Coronavirus thread already where this has been mentioned before. This thread will get added to it no doubt... https://www.flyertalk.com/forum/emir...-emirates.html |
Latest update for those who don't have the internet :-
Last updated: 12 March 2020, 14:11 Dubai (GMT+4)In response to the latest developments in the COVID-19 outbreak around the world, Emirates is taking extra steps that go above and beyond industry and regulatory requirements to ensure our customers’ health and comfort, and provide you with confidence and peace of mind when planning your travel. We have implemented enhanced cleaning and disinfection on all aircraft. Read more here. Travel and immigration restrictions: Several countries have imposed travel and immigration restrictions due to COVID-19. All customers are requested to check relevant travel advisories from and to the countries to which they are travelling. This is a dynamic situation and it is the responsibility of the customer to ensure there are no entry restrictions at their travel destination. IATA Travel Centre provides a list of travel advisories relating to COVID-19 here. FLIGHT UPDATES The situation remains dynamic, and our flight schedules may change at short notice to comply with regulatory directives or operational requirements. We aim to provide affected customers with updated information as early as possible. To receive the latest notifications, customers should ensure their contact details are updated by visiting Manage booking. Customers can also check the website for the latest flight updates, rebooking and refund options. Flights have been suspended to the following destinations (as of 12 March 2020) Americas
Europe
Far East
Gulf, Middle East
FEE WAIVERS We have implemented fee waivers for changes to bookings made on or before 31 March 2020, and are offering bonus tier miles and reduced tier travel requirement to help Skywards members retain their status. Find out more here. REFUNDS AND REBOOKING POLICY FOR CUSTOMERS UNABLE TO TRAVEL DUE TO TRAVEL RESTRICTIONS:
REFUNDS POLICY FOR CUSTOMERS IMPACTED DUE TO CANCELLATIONS OF FLIGHTS TO/FROM IRAN Emirates flights to/from Iran are cancelled till further notice. Customers across the Emirates network holding tickets for final destination Tehran will not be accepted for boarding at their point of origin until further notice. Customers holding unused tickets for travel to /from Iran booked to travel till 30th June 2020 may opt for a travel voucher for the ticketed value for future use or refund, by contacting their travel agent. Or if they have booked directly with Emirates, visit the Request refund webpage and add “Refund request due to Coronavirus” in the comments section. We are experiencing high call volumes due to COVID-19. If you are not travelling in the next 72 hours please consider calling us later. We can usually answer your call quicker if you can speak to us in English. HEALTH SCREENINGS AT DUBAI INTERNATIONAL The Dubai Health Authority (DHA) is conducting a COVID-19 test on customers arriving from Beijing, Beirut, Rome, Milan, Venice, Bologna, Bangkok and Phuket if Dubai is their final destination. Customers will be given DHA’s Health Declaration Forms, which they should complete and hand over to the DHA during the COVID-19 testing in Dubai. Our airport services team will escort customers to the health screening area at Dubai International airport on arrival. Customers who are transiting through Dubai International airport will not be tested, but will have to go through temperature screening before boarding their connecting flight. |
Bloomberg: Emirates to cut more flights
https://www.bloomberg.com/news/artic...ic-is-declared Cargo business seems to be doing really well! |
FLL Flights cancelled
Looks like EK has suspended all FLL flights going forward. Scheduled to fly SIN-DXB-FLL today but I'm having to go through JFK instead. Taking JetBlue JFK-FLL
Agent said he did not see any future FLL flights on his screen. Not a huge deal but it is an inconvenience and I'm getting home 6 hours later. One question, does anyone know if I'm entitled to any compensation because of this? I was F then J originally. Now coach on JetBlue and I no longer have CD after landing and will have to take a taxi. Another question, my travel companion booked using points. EK was unable or unwilling to book his JFK-FLL connection and he had to shell out $250 for the flight. That doesn't seem fair. I know these are unprecedented times but business is business. |
I doubt you'd get anywhere asking for compensation for your ticket. However, it's worth asking and they may give you some Skywards points.
As for your companion, forward the receipt to EK and ask them to reimburse. It's the responsibility of EK to get him to the ticketed destination. If they refuse, then take it up with the appropriate small claims court in the US. |
Is it an idea to keep all Corona-affected inquires in the corona topic here? It will make it easier to compare what others are struggling with and their recourse.
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Flight Loads due to Corona (Covid-19)
Looking at the seat map for LAX-DXB on 03/17, I don't think I've seen such light loads. Any firsthand experience on flight loads recently?
https://cimg2.ibsrv.net/gimg/www.fly...ba16a361b3.png |
I am more surprised someone has elected to choose 80k!
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Originally Posted by Gabrca
(Post 32179330)
Looking at the seat map for LAX-DXB on 03/17, I don't think I've seen such light loads. Any firsthand experience on flight loads recently?
https://cimg2.ibsrv.net/gimg/www.fly...ba16a361b3.png Will08 most likely a plat that can select that for free |
I flew from Johannesburg to Dubai in economy on Wednesday 19th February before coronavirus took hold everywhere. Flight left about 10 am.
I would estimate economy load was 20%. Everyone who wanted could have three of four seats to themselves. Flight crew were delighted. Low loads probably due to B777, mid week, no school holidays. A week later from Dubai to Johannesburg the flight was probably 90% full. It was an A380. Presumably loads are lighter now. |
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