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-   -   Coronavirus - Emirates (https://www.flyertalk.com/forum/emirates-skywards/2006816-coronavirus-emirates.html)

ukdoctor Mar 15, 2020 2:13 am

Passengers offloaded this AM at COK as one passenger who was supposed to isolate ( and tested positive)tried to travel

The news article does not give the flight number but from what I can see it must be EK531.

https://m.timesofindia.com/india/uk-...w/74635163.cms

nomiiiii Mar 15, 2020 5:50 pm

Emirates hold times are 4-6 hours and the automated system says they'll call you back.
I've tried this a few times over the last few days, but never get a callback. Do I really need to stay on hold, is the callback system not working?

cargueiro Mar 16, 2020 1:19 am

UAE suspends visas to holders of most passports starting tomorrow:

https://gulfnews.com/uae/government/...-17-1.70389352

https://gulfnews.com/business/aviati....1584278999078

Longton Mar 16, 2020 4:31 am

Emirates confirms that there is no truth to the rumours circulating on social media that the airline will be suspending all flights on 17 March.

Abu Dhabi closes Terminal 2.


Watch this space!

simons1 Mar 16, 2020 9:52 am


Originally Posted by cargueiro (Post 32191975)

Those articles are a little outdated....it was confirmed that VOA could still be available to at least 46 nationalities.

Saltire74 Mar 16, 2020 10:03 am


Originally Posted by cargueiro (Post 32191975)


Originally Posted by simons1 (Post 32193374)
Those articles are a little outdated....it was confirmed that VOA could still be available to at least 46 nationalities.

List of nationalities that can still obtain VOA at DXB (current as of 16/03/2020) https://www.dubaiairports.ae/alert/l...ovid-19-update

S c 0 TT y Mar 16, 2020 11:20 am

Emirates status page refreshed today:

Flights have been suspended to the following destinations

  • Amman:From 17 March to 31 March
  • Baghdad: From 17 March to 31 March
  • Bangkok- Hong Kong: From 9 March – 31 March
  • Basra: From 17 March to 31 March
  • Beirut:From 17 March to 31 March
  • Bologna: From 13 March – 03 April
  • Casablanca:From 16 March - 31 March
  • Dammam: From 09 March until further notice
  • Fort Lauderdale:13 to 31 March
  • Guangzhou: From 05 February until further notice
  • Istanbul (IST): From 17 March - 31 March
  • Istanbul (SAW): From 17 March - 31 March
  • Jeddah: From 09 March until further notice
  • Kuwait City:From 14 March to 31 March
  • Larnaca: From 17 March- 31 March
  • Malta (via Larnaca): From 17 March- 31 March
  • Medina: From 09 March until further notice
  • Milan: From 13 March – 03 April
  • New York JFK – Milan: 11 March to 12 April
  • New York EWR – Athens: 13 March to 12 April
  • Peshawar: From 15 March to 31 March, flights to/from Peshawar will be rerouted through Islamabad. Affected customers will need to make their own way to rerouted airports and will receive an email with their rebooking details.
  • Porto: From 17 March- 31 March
  • Riyadh: From 09 March until 31 March
  • Rome: From 14 March – 03 April
  • Shanghai: From 05 February until further notice
  • Sialkot: From 15 March to 31 March, flights to/from Sialkot will be re-routed through Lahore. Affected customers will need to make their own way to rerouted airports and will receive an email with their rebooking details.
  • Taipei: From 16 March until further notice
  • Tehran: From 26 February until further notice
  • Venice:From 12 March - 03 April
  • Warsaw: From 15 March - 28 March

ukdoctor Mar 16, 2020 1:18 pm

1 Attachment(s)
India is not allowing anyone to travel to India from the EU from 18thMarch ..Even those who transit or visit the UAE will have to undergo compulsory quarantine.



May affect flight schedules to india as many will put non essential travel on hold.

Will await official clarification from EK.

suley Mar 16, 2020 1:26 pm


Originally Posted by Saltire74 (Post 32193421)
List of nationalities that can still obtain VOA at DXB (current as of 16/03/2020) https://www.dubaiairports.ae/alert/l...ovid-19-update

So essentially seems mainly developed counteries not badly hit can come in

simons1 Mar 16, 2020 2:13 pm


Originally Posted by suley (Post 32194237)
So essentially seems mainly developed counteries not badly hit can come in

You mean like Italy, Spain and UK? That's a laugh.

DYKWIA Mar 17, 2020 2:51 am

Latest update :-


Last updated: 17 March 2020, 08:40 Dubai (GMT+4)In response to the latest developments in the COVID-19 outbreak around the world, Emirates is taking extra steps that go above and beyond industry and regulatory requirements to ensure our customers’ health and comfort, and provide you with confidence and peace of mind when planning your travel.

We have implemented enhanced cleaning and disinfection on all aircraft. Read more here.

Travel and immigration restrictions: Several countries have imposed travel and immigration restrictions due to COVID-19. All customers are requested to check relevant travel advisories from and to the countries to which they are travelling. This is a dynamic situation and it is the responsibility of the customer to ensure there are no entry restrictions at their travel destination. IATA Travel Centre provides a list of travel advisories relating to COVID-19 here.

For information on UAE visa restrictions, visit: https://www.dubaiairports.ae/alert/latest-covid-19-update

FLIGHT UPDATES

The situation remains dynamic, and our flight schedules may change at short notice to comply with regulatory directives or operational requirements. We aim to provide affected customers with updated information as early as possible.

To receive the latest notifications, customers should ensure their contact details are updated by visiting Manage booking. Customers can also check the website for the latest flight updates, rebooking and refund options.



Flights have been suspended to the following destinations
  • Algiers: From 18 March - 31 March
  • Amman: From 17 March - 31 March
  • Baghdad: From 17 March - 31 March
  • Bangkok- Hong Kong: From 9 March - 30 April
  • Barcelona:From 20 March - 31 March
  • Basra: From 17 March - 31 March
  • Beirut: From 17 March - 31 March
  • Bologna: From 13 March - 03 April
  • Cairo:From 19 March – 31 March
  • Casablanca: From 16 March - 31 March
  • Dammam: From 09 March until further notice
  • Fort Lauderdale: From 13 March - 30 April
  • Guangzhou: From 05 February - 30 April
  • Istanbul (IST): From 17 March - 31 March
  • Istanbul (SAW): From 17 March - 31 March
  • Jeddah: From 09 March until further notice
  • Khartoum:From 18 March- 20 March
  • Kuwait City: From 14 March - 31 March
  • Larnaca: From 17 March - 30 April
  • Madrid:From 18 March - 30 April
  • Malta (via Larnaca): From 17 March - 30 April
  • Mexico City (via Barcelona):From 20 March - 30 April
  • Medina: From 09 March until further notice
  • Milan: From 13 March - 30 April
  • New York JFK – Milan: From 11 March - 12 April
  • New York EWR – Athens: From 13 March - 12 April
  • Peshawar: From 15 March to 31 March, flights to/from Peshawar will be rerouted through Islamabad. Affected customers will need to make their own way to rerouted airports and will receive an email with their rebooking details.
  • Porto: From 17 March - 31 March
  • Riyadh: From 09 March - 31 March
  • Rome: From 14 March - 30 April
  • Shanghai: From 05 February -30 April
  • Sialkot: From 15 March to 31 March, flights to/from Sialkot will be re-routed through Lahore. Affected customers will need to make their own way to rerouted airports and will receive an email with their rebooking details.
  • Taipei: From 16 March - 30 April
  • Tehran: From 26 February until further notice
  • Tunis: From 18 March- 04 April
  • Venice: From 12 March - 03 April
  • Warsaw: From 15 March – 30 April


FEE WAIVERS

We have implemented fee waivers for changes to bookings made on or before 31 March 2020, and are offering bonus tier miles and reduced tier travel requirement to help Skywards members retain their status. Find out more here.



REFUNDS AND REBOOKING POLICY FOR CUSTOMERS UNABLE TO TRAVEL DUE TO TRAVEL RESTRICTIONS:
  • Ticketed to travel until 31st May
  • Rebook permitted until 30th June
  • Reroute permitted until 30th Jun to selected destinations only. Applicable fare difference if any would apply.
  • Travel Vouchers for ticketed value.
  • Refund of unutilised tickets
REFUNDS AND REBOOKING POLICY FOR CUSTOMERS IMPACTED DUE TO FLIGHT CANCELLATIONS AND SUSPENSIONS (not including Iran):
  • Ticketed for travel until 31st May
  • Rebook permitted until 30th June
  • Reroute permitted until 30th Jun to selected destinations only. Applicable fare difference if any would apply.
  • Travel Vouchers for ticketed value
  • Refund of unutilised tickets
Affected customers should contact their travel agent or Emirates office for rebooking options or refunds. To request a refund, customers who booked directly with Emirates can visit the Request refund webpage and add “Refund request due to Coronavirus” in the comments section. Customers who booked with a travel agent must contact them for a refund.



REFUNDS POLICY FOR CUSTOMERS IMPACTED DUE TO CANCELLATIONS OF FLIGHTS TO/FROM IRAN

Emirates flights to/from Iran are cancelled till further notice. Customers across the Emirates network holding tickets for final destination Tehran will not be accepted for boarding at their point of origin until further notice.

Customers holding unused tickets for travel to /from Iran booked to travel till 30th June 2020 may opt for a travel voucher for the ticketed value for future use or refund, by contacting their travel agent. Or if they have booked directly with Emirates, visit the Request refund webpage and add “Refund request due to Coronavirus” in the comments section.

We are experiencing high call volumes due to COVID-19. If you are not travelling in the next 72 hours please consider calling us later. We can usually answer your call quicker if you can speak to us in English.



HEALTH SCREENINGS AT DUBAI INTERNATIONAL

The Dubai Health Authority (DHA) is conducting a COVID-19 test on some customers arriving at Dubai International Airport if Dubai is their final destination.

Customers will be given DHA’s Health Declaration Forms, which they should complete and hand over to the DHA during the COVID-19 testing in Dubai. Our airport services team will escort customers to the health screening area at Dubai International airport on arrival.

Customers who are transiting through Dubai International airport will not be tested, but will have to go through temperature screening before boarding their connecting flight.

alias1 Mar 17, 2020 3:10 am

Arrived in DXB last night after a full flight. Once we reached immigration, the smart gates were obviously closed.

Went over to Fast Track and it seemed like the man on the entry just allowed anyone to join the que. No boarding passes were checked, It was a bit of a mess and took about 30m to get through.

Just some info for anyone arriving during the late night rush hour.

CX289 Mar 17, 2020 6:23 am

If you are on EK380/13MAR please self-quarantine for 14 days as according to HK government, a Coronavirus patient is onboard.

bsi Mar 17, 2020 11:15 pm

KBP-DXB "sold out" on FZ but bookable on EK
 
Checking KBP-DXB for Mar 18 (today). Is this the case of EK selling already cancelled flight? Mar 17 flights were cancelled already, and KBP dashboard shows 14:25 flight delayed to 17:05. But I don't even expect it to fly, given FZ travel update:

Ukraine: Following a directive from the authorities in Ukraine, flydubai flights from and to Ukraine have been suspended from 17 March.

iFlyMoreThanYou Mar 18, 2020 2:09 am

Tunis now cancelled too.


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