In-Flight WiFi Internet Service Aboard Delta Air Lines Aircraft
#91
Join Date: Oct 2008
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The service and pricing are all in the hands of aircell. Same sort of arrangement was used in the hotel industry for a while. Provider installs equipment and internet circuit, hotel gets a small portion of billed revenue. That model has been declining as more hotels give it away for free now.
I can see the day when more planes/carriers have it and one of them has a "this month internet is free on XYZ airline" promo.
Agree the service is too expensive right now. I think if it was $4 for the short flights there would be a lot more buyers. Right now I suspect only 1 or 2 business travelers who will expense the cost are using it on any given flight. I currently have 10 more legs on MD88 this month alone but don't plan to pay $10 on any of them. At the current rates I see the same fate as the GTE Airphones. At the time I worked for them and got it for $0.30 per minute (a bargain over regular rates) but still hardly used them.
Voice your opinion at the gogo website. The marketing gurus are looking at pricing options right now.
I can see the day when more planes/carriers have it and one of them has a "this month internet is free on XYZ airline" promo.
Agree the service is too expensive right now. I think if it was $4 for the short flights there would be a lot more buyers. Right now I suspect only 1 or 2 business travelers who will expense the cost are using it on any given flight. I currently have 10 more legs on MD88 this month alone but don't plan to pay $10 on any of them. At the current rates I see the same fate as the GTE Airphones. At the time I worked for them and got it for $0.30 per minute (a bargain over regular rates) but still hardly used them.
Voice your opinion at the gogo website. The marketing gurus are looking at pricing options right now.
#92
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Monthly Subscriptions to In-Flight WIFI Coming
In a NYT article on in-flight WIFI, is this little nugget:
Here is the link: http://www.nytimes.com/2009/05/26/bu....html?_r=1&hpw
“This summer we’re going to launch a pricing concept where you can buy a monthly membership, with a pricing scheme designed for frequent travelers,” said Ranjan Goswami, Delta’s director of customer experience.
#93
Join Date: Oct 2008
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They suggested monthly plans would be coming on the wifi delta blog on May 4 as well:
http://blog.delta.com/category/wi-fi/
Based on customer and employee feedback, we’re planning on rolling out new monthly pass pricing in the next month or so, which will provide additional purchase options – in addition to the mobile and laptop plans. Info will be posted here in the coming weeks.
#94
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Good idea. But execution will be the key. My concern is the cost of the monthly plan and the number of planes that will have the Wifi. No brainer if all the planes had the service, but right now it is very hit or miss (mostly miss).
#97
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Properly priced that would be a great move.
My one & only experience w/ in-flight WiFi has been on an extremely turbulent WN flight. Despite the fact that WiFi was free on this particular flight & that I was in a exit row, I could not see paying up to $12 (or more) per flight for the experience. A reasonable flat rate will help compensate for the bumps (literally on some flights) & cramped, unworkable conditions that are often experienced.
My one & only experience w/ in-flight WiFi has been on an extremely turbulent WN flight. Despite the fact that WiFi was free on this particular flight & that I was in a exit row, I could not see paying up to $12 (or more) per flight for the experience. A reasonable flat rate will help compensate for the bumps (literally on some flights) & cramped, unworkable conditions that are often experienced.
#98
Join Date: Oct 2008
Location: RDU
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Posts: 1,540
I started timing usable airtime (been on a lot of MD88 this month). ATL-RDU which is a common segment for me and MD88 rich has ~40 minutes above 10k feet. I wonder how many are going for it @ $10 for such segments.
#99
Join Date: Jan 2005
Posts: 8,884
Properly priced that would be a great move.
My one & only experience w/ in-flight WiFi has been on an extremely turbulent WN flight. Despite the fact that WiFi was free on this particular flight & that I was in a exit row, I could not see paying up to $12 (or more) per flight for the experience. A reasonable flat rate will help compensate for the bumps (literally on some flights) & cramped, unworkable conditions that are often experienced.
My one & only experience w/ in-flight WiFi has been on an extremely turbulent WN flight. Despite the fact that WiFi was free on this particular flight & that I was in a exit row, I could not see paying up to $12 (or more) per flight for the experience. A reasonable flat rate will help compensate for the bumps (literally on some flights) & cramped, unworkable conditions that are often experienced.
#100
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The NYT usually is smarter. The airlines have no idea on the final flight/day/monthly wifi price points or even if wifi will be accepted by the passengers.
Somehow I cant see 3-5 people on a row each with a 17" (I now diag) computer screen and each sitting in an 18" wide seat. Oy!
MisterNice
Somehow I cant see 3-5 people on a row each with a 17" (I now diag) computer screen and each sitting in an 18" wide seat. Oy!
MisterNice
#101
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I tend to think cheapish netbooks (with somewhat smaller screens) and mobile phones are the wave of the future when it comes to WiFi use on planes- basically, you bring your own IFE unit and get the IFE off the Internet. I do OK with a 13 inch MacBook as my main rig, and netbooks are even smaller.
Admittedly, the space you'd get on B6 (34 inches) would work a lot better for full-sized laptops...
Admittedly, the space you'd get on B6 (34 inches) would work a lot better for full-sized laptops...
#102
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I tend to think cheapish netbooks (with somewhat smaller screens) and mobile phones are the wave of the future when it comes to WiFi use on planes- basically, you bring your own IFE unit and get the IFE off the Internet. I do OK with a 13 inch MacBook as my main rig, and netbooks are even smaller.
Personally, I would be willing to pay for longer flights (have a Vaio P and iPhone, which are well-suited to the task), but the pricing on shorter flights does seem pretty out of whack.
#103
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Some BBs can, it depends on what the carrier asks RIM to put in the BBs. Verizon for one doesn't like having Wifi in their Blackberries as they want people to use their network (which doesn't help when flying). But carriers such as AT&T and T-Mobile have wifi.
#104
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#105
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Such a plan would likely cost $50+/month, so why not just get a Verizon 3G card and get essentially universal coverage for $60/month?