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Delta.com Bug Reporting: The Official Master Thread

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Delta.com Bug Reporting: The Official Master Thread

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Old Jun 12, 2018 | 8:12 pm
  #2356  
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Originally Posted by jrl767

ha! I’m one mile from the BFI 14R outer marker (Magnolia) and have noticed the same thing for the past few months
BFI is getting commercial service. Was supposed to start yhis year, but has been delayed till Jan 19 at earliest. I'm betting BFI was added back when AS/DL were partners with expectation it would go live this summer. However due to bigger equipment (mainline VS RJ) and thus bigger passenger numbers than expected, FAA mandated a new impact study.
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Old Jun 12, 2018 | 10:34 pm
  #2357  
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Originally Posted by flyerCO
BFI is getting commercial service. Was supposed to start yhis year, but has been delayed till Jan 19 at earliest. I'm betting BFI was added back when AS/DL were partners with expectation it would go live this summer. However due to bigger equipment (mainline VS RJ) and thus bigger passenger numbers than expected, FAA mandated a new impact study.
huh? that’s PAE — Paine Field in Everett

long thread on the Alaska board
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Old Jun 13, 2018 | 12:51 am
  #2358  
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Originally Posted by jrl767

huh? that’s PAE — Paine Field in Everett

long thread on the Alaska board
You're correct. Brain fart. Got the two Boeing airports mixed up.
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Old Jun 18, 2018 | 9:25 am
  #2359  
 
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Just received a check-in email for an international flight I never booked but had been looking at. Figured it must be spam but checked my Delta.com account just in case and my ticket has indeed been confirmed. Never got a booking confirmation email so it must be a recent glitch. Have contacted Delta to let them know and have them cancel my flight.
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Old Jun 18, 2018 | 10:20 am
  #2360  
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Originally Posted by clyk
Just received a check-in email for an international flight I never booked but had been looking at. Figured it must be spam but checked my Delta.com account just in case and my ticket has indeed been confirmed. Never got a booking confirmation email so it must be a recent glitch. Have contacted Delta to let them know and have them cancel my flight.
So, I'm curious... Was your default payment method charged? If not... then I would have been more curious what would have happened if you tried to take the flight as ticketed.
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Old Jun 18, 2018 | 5:06 pm
  #2361  
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Is anyone else having problems with the app getting hair trigger about rebooking? Last week, I had an ordinary half hour or so delay getting out of Atlanta to go home- thunderstorms and traffic- and then just as I was about to get to the gate for boarding, I pulled up the app, and got a message about 'flight delayed- here are your rebooking options' that didn't want to clear in a way that let me select a 'keep original flight' option and I had to pull up a boarding pass saved to Apple wallet. Today, the Spousal Unit had similar problems when his flight out of VPS was delayed and he still would have had a perfectly nice hour plus in ATL with the realistic new scheduled arrival time while the app kept getting insisting that he needed to select a new flight option up to DTW when he wanted to keep his original ticket.
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Old Jun 18, 2018 | 6:54 pm
  #2362  
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FWIW I had a 30-45 minute delay yesterday, but the app (Android) gave me a "remain on this flight" option.
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Old Jun 18, 2018 | 8:35 pm
  #2363  
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Originally Posted by beachmouse
Is anyone else having problems with the app getting hair trigger about rebooking? Last week, I had an ordinary half hour or so delay getting out of Atlanta to go home- thunderstorms and traffic- and then just as I was about to get to the gate for boarding, I pulled up the app, and got a message about 'flight delayed- here are your rebooking options' that didn't want to clear in a way that let me select a 'keep original flight' option and I had to pull up a boarding pass saved to Apple wallet. Today, the Spousal Unit had similar problems when his flight out of VPS was delayed and he still would have had a perfectly nice hour plus in ATL with the realistic new scheduled arrival time while the app kept getting insisting that he needed to select a new flight option up to DTW when he wanted to keep his original ticket.
I just hit the back key on the phone. Should exit out of the screen. No need to click on stay on current flight.
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Old Jun 19, 2018 | 12:35 am
  #2364  
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same with the (ridiculously annoying) automatic check-in when opening the app at/after T-24 ... just close/exit the app
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Old Jun 19, 2018 | 1:24 am
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Originally Posted by jrl767
same with the (ridiculously annoying) automatic check-in when opening the app at/after T-24 ... just close/exit the app
On Android the "hamburger" menu in the upper left corner next to the Delta widget is still active even behind the check-in popup, so I use that to navigate to "My Delta" or whatever when I want to avoid the automatic check-in.
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Old Jun 21, 2018 | 8:32 pm
  #2366  
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FlyDelta app v4.13 on iPhone 6s — “View Seats” doesn’t appear in any flight results when searching for award tix

Last edited by jrl767; Jun 21, 2018 at 8:43 pm
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Old Jun 22, 2018 | 4:13 am
  #2367  
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Originally Posted by jrl767
FlyDelta app v4.13 on iPhone 6s — “View Seats” doesn’t appear in any flight results when searching for award tix
AFAIK it never shows view seats, when searching for award. At least on Android version I always have to switch to paid search to view seating.
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Old Jun 22, 2018 | 10:47 am
  #2368  
 
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Originally Posted by DeltaWebDev
So it seems that separating bug reporting from bug tracking was the outcome of my question in this thread. so i've started the 2009 : Delta.com Bug Tracking thread. i've carried over ALL the bugs from last year to start it. Canarsie, if you could make it a sticky all would be quite happy.

i think i have about 5 to 10 pages of threads to go through to compile those reported so far.
Hello All. Im a newbie at this so if this in in the wrong spot, please direct me to the right forum and how to get there. I want to pick everyone's brain on something. We frequently do Transatlantic cruises and have to book one way fares. We alway us the Cruise lines Air to Sea program as the fares are discounted. Ive never run into this problem before. We are looking at doing Business Class for our Next May cruise. THe air to Sea site lists many flight home at a reasonable price for business. Only issue is 3 stops and long layovers. When i plug in economy , a flight on Delta comes up that is much better for us time wise but I don't want to fly economy and if I bought a economy ticket, I can't upgrade. The price for this flight in business is 4 times that of the first few flights Delta is offering. With all the changes airlines are making, should I wait to see if this ever drops or just go ahead and book the multi stop flight. Also when is good time to purchase Business class. I have plenty of time, Next May is cruise. Thanks All.
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Old Jun 22, 2018 | 10:56 am
  #2369  
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Really should be posted as it's own thread. This one is for errors in how delta.com works. Need to know route to offer any help. Also note that the cruise company can sell cheaper tickets than what are publicly available. They buy seats on bulk and then set their own pricing. Regardless though need route to help.
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Old Jun 22, 2018 | 11:04 am
  #2370  
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Originally Posted by flyerCO
AFAIK it never shows view seats, when searching for award. At least on Android version I always have to switch to paid search to view seating.
which imo is a really stupid design "feature" ... that aspect of the interface should be the same regardless of how you intend to pay for the ticket
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