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Delta.com Bug Reporting: The Official Master Thread

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Delta.com Bug Reporting: The Official Master Thread

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Old Jan 12, 2018, 6:07 am
  #2281  
 
Join Date: Feb 2007
Location: Atlanta
Programs: Delta Death March, Hyatt Globalist, IHG Plat, Marriott/Hilton Gold Life
Posts: 1,547
Originally Posted by Zorak
Zero notifications about your trip

Attachment 44176

OK, thanks, I guess?
You'd think zero notifications would be GREY or black or something neutral. Not red, which means "something is wrong".
lindros2 is offline  
Old Jan 13, 2018, 12:32 pm
  #2282  
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Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,371
Originally Posted by jrl767
unable to cancel an award ticket that I booked from my account for my son ... website keeps throwing “This reservation is not eligible for online cancellation” and tells me to call DL Reservations
it’s even worse now ... iphone app just updated (4.8.8?), and when I go to cancel my own award ticket (6 days out) it brings up a completely different reservation (for a week later; booked w AmEx companion cert)
jrl767 is online now  
Old Jan 15, 2018, 11:37 am
  #2283  
 
Join Date: May 2017
Location: SE Michigan
Programs: FlyingBlue Silver, Skymiles Peon, Hilton Gold, Hyatt Discoverist, Chase Reserve
Posts: 61
I booked a Delta flight thru Chase Ultimate Rewards site and brought up my reservation on Delta. For some reason I can't add trip extras like wifi
mtu_flyer is offline  
Old Jan 17, 2018, 2:59 pm
  #2284  
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Join Date: May 2005
Location: DAL
Programs: SWA A list preferred and CP, Hilton Lifetime Diamond, Hertz President's club
Posts: 9,803
App notification still sending when you have changed flights. My routing today has changed 5 times due to weather, I am getting notifications for all of them (boarding and delay notifications).
Lehava is offline  
Old Jan 19, 2018, 5:19 am
  #2285  
 
Join Date: Mar 2013
Location: US of A
Programs: Delta Diamond, United 1K, BA Blue, Marriott Titanium, Hilton Gold, Amex Platinum
Posts: 1,775
Does anyone know why Delta updates PDF receipts after travel has taken place and changes date of purchase to date of travel? Also, why do they often drop the outbound leg? Very annoying, because it creates an impression that I flew one way and booked it on the day!
techie is offline  
Old Feb 10, 2018, 7:10 am
  #2286  
 
Join Date: Feb 2007
Location: Atlanta
Programs: Delta Death March, Hyatt Globalist, IHG Plat, Marriott/Hilton Gold Life
Posts: 1,547
Originally Posted by mtu_flyer
I booked a Delta flight thru Chase Ultimate Rewards site and brought up my reservation on Delta. For some reason I can't add trip extras like wifi
Because it's a basic economy (E) ticket.
We learned the Chase issue the hard way.
lindros2 is offline  
Old Feb 10, 2018, 8:14 am
  #2287  
 
Join Date: Jun 2015
Programs: Delta GM; FB Plat; HHonors Diamond; Hertz PC; National EE
Posts: 190
Seat maps not available

Anyone have an issue with seat maps? On all of my future reservations, the seat map shows all seats as unavailable, except for my assigned seats. When I try to view seats when making a new reservation on delta.com, all seatmaps are displayed with every seat as unavailable. This is true both on the website as well as in the app.
roelb is offline  
Old Feb 16, 2018, 2:11 pm
  #2288  
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Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Is anyone missing emails from DL today? I did my Amex Reserve MQM selection and booked a ticket earlier today (plain old domestic roundtrip) - have not gotten an email for either.

The booking screen also was kind of weird. It made me go to the seat map and select seats before I could move to the payment screen with all the upgrade offers, etc.
gooselee is offline  
Old Feb 18, 2018, 8:35 am
  #2289  
 
Join Date: Jun 2010
Location: ATW
Programs: Delta Skymiles Diamond Medallion, Delta Amex Reserve, Marriott Rewards Silver, HH Diamond, IHG Spire
Posts: 269
Hello everyone!

Wondering if any one is having issues with skymiles account tracking for February 16th? I try to view my activity and I get an error for just that day. Searching customer dates on delta.com before and after is OK, just when including the 16th it errors out and won't show any activity.

Thanks!
whooperatw is offline  
Old Feb 21, 2018, 5:05 am
  #2290  
 
Join Date: May 2015
Programs: AA EXP, Bonvoy Gold
Posts: 111
Yes, my miles also have not reported for Feb. 16, 2018. It is erroneously giving error code "L" ("Mileage credit request must be submitted within 9 months of the date of your flight or partner activity").
Cheynewalk is offline  
Old Mar 13, 2018, 4:18 pm
  #2291  
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Join Date: Jun 2015
Location: Back in Reds Country (DAY/CVG). Previously: SEA & SAT.
Programs: DL PM 1MM, AA PLAT, UA Silver, Marriott Bonvoy Titanium
Posts: 10,348
Delta REALLY Forgot to Spring Forward This Past Weekend

More humorous than a true bug but Delta REALLY forgot to "Spring Forward" this Past Weekend. "Book by March 8th". Um, it's already the 13th?

ATOBTTR is offline  
Old Mar 13, 2018, 6:43 pm
  #2292  
 
Join Date: Apr 2017
Posts: 258
Discounted First Gone?

Looking at booking few weeks out domestic. Specifically mco <> den march 25-30. Everything was fine until about 5pm edt. After that I basically lost all the discounted first tickets. Before A and G where plentiful after 5 ish nothing but F and tickets junped from 900s to 1500-1600s. I tried other devices and from other IPs no change. I changed it to mco <> lax and similar results.

I changed it to two weeks later to same dates I already have a first class ticket for mco <> den and same results. Screen full of F tickets. Some big change at delta? Bug? Try again tomorrow?

A/g tickets are edge of acceptable with employer. F tickets are a hard sell unless last minute.
Jon_R is offline  
Old Mar 20, 2018, 6:43 pm
  #2293  
 
Join Date: Aug 2017
Location: Vietnam & USA
Programs: Delta PM
Posts: 455
Delta.com update today to their booking page.
Do the people who design and make these changes ever use the site?????????

I think not.

How is it possible that they continually make things worse?
Now, the calendar is linked in some wired way, so to change datees, it changes both dates at once. How ... stupid.
Vegas Vegan likes this.
wxman22 is offline  
Old Mar 22, 2018, 5:11 pm
  #2294  
 
Join Date: Aug 2006
Location: Smyrna, GA, USA
Programs: DL FO 1MM
Posts: 1,761
"My Trips" is empty for me today. Anyone else seeing this or am I just special?
angra is offline  
Old Mar 22, 2018, 5:49 pm
  #2295  
Moderator: Hyatt; FlyerTalk Evangelist
 
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,925
Originally Posted by angra
"My Trips" is empty for me today. Anyone else seeing this or am I just special?
FWIW mine is correct in both the app and website.
Zorak is offline  


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