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Delta.com Bug Reporting: The Official Master Thread

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Delta.com Bug Reporting: The Official Master Thread

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Old May 29, 2018 | 3:50 pm
  #2341  
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I reflexively swiped to dismiss the DL app push notification about my bag being loaded, then realized "wait, what? " because the flight number was wrong:



Uh, yeah. Worst case, 2500 valuables pesos coming my way I guess?

(Duplicate bag tag number maybe? Dunno how often they cycle. You'd think they'd design it in such a way that the same number wouldn't come up at two stations on the same day though)
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Old May 30, 2018 | 1:46 pm
  #2342  
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Followup to the post above:

I spoke with the GA (figured tiny but non-zero chance my bag gets intercepted at SLC connection and rerouted to MCO based on the record despite SFO physical tag). She looked up my record and said that someone had put a manual override to add the LAX-MCO bag entry. So I wonder if in fact there was a duplicate tag number generated at LAX, or maybe a LAX agent made a typo, didn't realize it, and forced it through.

But she called the baggage handlers, who confirmed that my bag was in fact going with me and indeed it showed up in SFO as expected.
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Old May 30, 2018 | 8:46 pm
  #2343  
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Because I didnt want to pay for a downgrade wasnt an option
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Old May 30, 2018 | 10:17 pm
  #2344  
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not altogether too far from option #4; your prior experience is what influenced your choice
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Old May 31, 2018 | 6:16 am
  #2345  
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Originally Posted by jrl767
not altogether too far from option #4 ; your prior experience is what influenced your choice
In retrospect, I realize my joke could be taken to mean that some C+ seats (e.g. middle seats) are downgrade vs. regular economy.

But my intent of posting on this thread was to point out that it was odd Delta was asking me about purchasing Comfort+ seats when I flew in J.
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Old May 31, 2018 | 11:51 pm
  #2346  
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impossible to see/use “View Upgrade Eligibility” links because the red “LOG IN” button is inop — using Safari on iPhone 6s, viewing full HTML site
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Old Jun 2, 2018 | 8:05 am
  #2347  
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No Meal Info on First Class Flight

Re: Delta.com website - for some reason meal information for 1st Class is reporting "none" or not provided at all. I.e. snacks (which are fine for me) vs breakfast, etc. First world problem, I know. Just mentioning in case anyone from Delta checks this thread.
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Old Jun 4, 2018 | 1:24 pm
  #2348  
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DL.com insists on auto-filling BFI as my departure airport, even though I live less than two miles from the Space Needle. (Do they even fly there???)

(Who knows what my Comcast IP address is making it think -- but seems like time to update the geo-location software since no doubt tens of thousands of other Seattlites are experiencing this...)
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Old Jun 6, 2018 | 4:49 pm
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Originally Posted by Allanf
Re: Delta.com website - for some reason meal information for 1st Class is reporting "none" or not provided at all. I.e. snacks (which are fine for me) vs breakfast, etc. First world problem, I know. Just mentioning in case anyone from Delta checks this thread.
I have that to. One is a 6 hour Mco to Sea. No breakfast might be good to know.

I also have another oddity. I have return las to msp. When I booked it was a a320 now it list crj900 but click on seats shows an a320. If I get there and it is a crj900 I am not getting on it... I assume it is an a320... 3 Hours on a crj900 does not sound fun. Aug 14th dl0160. Under my trips says crj900.
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Old Jun 6, 2018 | 5:54 pm
  #2350  
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Originally Posted by Jon_R


I have that to. One is a 6 hour Mco to Sea. No breakfast might be good to know.

I also have another oddity. I have return las to msp. When I booked it was a a320 now it list crj900 but click on seats shows an a320. If I get there and it is a crj900 I am not getting on it... I assume it is an a320... 3 Hours on a crj900 does not sound fun. Aug 14th dl0160. Under my trips says crj900.
I have this as well. Trip page says CR9 but seat map is a 757 (which is what it said when I originally booked).

Actually would not mind the CR9...i find them quite comfy.
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Old Jun 6, 2018 | 7:22 pm
  #2351  
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Originally Posted by Jon_R


I have that to. One is a 6 hour Mco to Sea. No breakfast might be good to know.

I also have another oddity. I have return las to msp. When I booked it was a a320 now it list crj900 but click on seats shows an a320. If I get there and it is a crj900 I am not getting on it... I assume it is an a320... 3 Hours on a crj900 does not sound fun. Aug 14th dl0160. Under my trips says crj900.
Presumably if it really were switched to a CR9 the flight would have been renumbered into a range associated with a Delta Connection carrier vs. mainline, so the fact that it still says DL160 is good news for you.

Originally Posted by gooselee
I have this as well. Trip page says CR9 but seat map is a 757 (which is what it said when I originally booked).

Actually would not mind the CR9...i find them quite comfy.
I don't mind them terribly either.
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Old Jun 7, 2018 | 12:47 pm
  #2352  
 
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Meal Info on FC Flights Vanished

Originally Posted by Allanf
Re: Delta.com website - for some reason meal information for 1st Class is reporting "none" or not provided at all. I.e. snacks (which are fine for me) vs breakfast, etc. First world problem, I know. Just mentioning in case anyone from Delta checks this thread.
Ditto here...meals have disappeared from 4 of my upcoming FC flights. Glitch occurs on .com and on iOS.

**UPDATE**

Issue appears to be resolved on .com and iOS. Meals are back where they belong...

Last edited by robertatwb; Jun 7, 2018 at 4:09 pm Reason: Resolved Issue
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Old Jun 8, 2018 | 2:12 pm
  #2353  
 
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Originally Posted by robertatwb
Ditto here...meals have disappeared from 4 of my upcoming FC flights. Glitch occurs on .com and on iOS.

**UPDATE**

Issue appears to be resolved on .com and iOS. Meals are back where they belong...
My meals are back. My flight LAS > MSP still shows a CRJ900 with a seat map of a A320 but flight not until Aug so just wait and see on that one.
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Old Jun 9, 2018 | 1:17 am
  #2354  
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Originally Posted by Tracer_SEA
DL.com insists on auto-filling BFI as my departure airport, even though I live less than two miles from the Space Needle. (Do they even fly there???)

(Who knows what my Comcast IP address is making it think -- but seems like time to update the geo-location software since no doubt tens of thousands of other Seattlites are experiencing this...)
ha! Im one mile from the BFI 14R outer marker (Magnolia) and have noticed the same thing for the past few months
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Old Jun 9, 2018 | 5:09 pm
  #2355  
 
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I have a flight in 65 days. I fly las > msp > mco. The msp > mco flight is showing delayed 2 hrs 20 minutes. Does that mean it has been reschedueld or it is just funky and check it later? I have seen them change the schedule on futire flights but it just changes does not show it has been delayed so not sure what to make of it. I dont really want a 3 hour 45 minute layover.

The flight las > msp has been all over the board lately to. Went from a320 to crj900 (with a a320 seat chart) to now a md90...
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