Delta.com Bug Reporting: The Official Master Thread
Apr 13, 2019 | 3:50 pm
#2492
Join Date: Dec 2011
Programs: DL MM GM, AA Plat Pro, UA Silver, EI Silver
Posts: 2,158
Increasingly disappointed in the Delta website redesign. The new interface is inferior to the old one -- and in the latest iteration today 4/8 the "Book with Money" flexible date function has been moved to calendar dropdown, and only shows up after the first search is done. It's no longer available on the original results page....
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Apr 30, 2019 | 8:18 am
#2494
Join Date: Apr 2006
Location: South Carolina
Programs: DL, AA, UA
Posts: 88
Lately, when I've been upgraded via status to Comfort+, if I don't want the center seat the system hands me, the website won't allow me to change my seat back to regular Econ. I get the red exclamation point and "We are unable to process your seat request at this time. Please try again later."
Is there a workaround on this? (Other than calling, which I hate to do for seat selection.)
UPDATE: App won't let me move back either. WTH?
Is there a workaround on this? (Other than calling, which I hate to do for seat selection.)
UPDATE: App won't let me move back either. WTH?
Last edited by Chanticleer; Apr 30, 2019 at 8:38 am
Apr 30, 2019 | 11:12 am
#2495
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,804
The website still slows my computer down to a crawl - both a Dell laptop I use for work and a Surface Pro I use at home.
Also half the time I'm trying to do a search I can't move the date calendars forward or backward.
It was bad enough yesterday that I gave up and booked my trip on WN instead (it was to Dallas so still nonstop and just as many schedule options). I have no idea if WN was more/less expensive as I couldn't ever complete a search on DL.com.
Also half the time I'm trying to do a search I can't move the date calendars forward or backward.
It was bad enough yesterday that I gave up and booked my trip on WN instead (it was to Dallas so still nonstop and just as many schedule options). I have no idea if WN was more/less expensive as I couldn't ever complete a search on DL.com.
May 4, 2019 | 6:06 pm
#2496
Join Date: Jul 2018
Posts: 1,414
Slightly unusual error - anyone got any advice? Is it a website glitch or a ticketing problem?
After a schedule change on a VS-stock ticket I get this on Delta.com:
This is for VS-coded, DL-operated sectors.
After a schedule change on a VS-stock ticket I get this on Delta.com:
Originally Posted by Delta Website
Uh-oh! We're sorry but we are not currently able to assign a seat in your class of service. Seat availability can change, so please check back later. If you do not have a seat assignment, a seat will be assigned at check in or at the gate prior to boarding.
May 17, 2019 | 7:10 am
#2497
Join Date: Jun 2010
Location: ATW
Programs: Delta Skymiles Diamond Medallion, Delta Amex Reserve, Marriott Rewards Gold, HH Diamond, IHG Plat
Posts: 300
Anyone else getting a bug - both website and iOS app - in which a follow-up search or even first search shows flights for a different day? Some searches the outbound would show flights for the day before, and occasionally it did the same for outbound. Headers showed correct date but then the purchasing page revealed the true date. Quite frustrating when bouncing around and trying to make comparisons of flight times.
May 17, 2019 | 10:27 am
#2498
Moderator: Hyatt, American Express; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, AA EXP, UA Silver, Hyatt Glob, Mlife Noir (=> Marriott Amb), invol FT beta tester
Posts: 21,667
Anyone else getting a bug - both website and iOS app - in which a follow-up search or even first search shows flights for a different day? Some searches the outbound would show flights for the day before, and occasionally it did the same for outbound. Headers showed correct date but then the purchasing page revealed the true date. Quite frustrating when bouncing around and trying to make comparisons of flight times.
Long story short, when I finally did purchase the ticket, I was shocked to see the wrong date on my flight receipt but assumed I'd screwed up the search at some point (which is still possible
) Easy to fix because of risk-free cancellation of course.
May 17, 2019 | 10:43 am
#2499
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA the REAL Washington; occasionally in the other Washington (DCA area)
Programs: AS MVPG 100K (Atmos Titanium) / 0.5MM; DL fallen PM (1.58MM = Complimentary Annual GM); AA Gold
Posts: 24,476
I saw the same thing as well on Thurs afternoon, but the context was rather different: I was scoping out the seat maps for Fri afternoon a few minutes before OLCI opened for my DCA-MSP-SEA flight, and my SDC target (75S on JFK-SEA) that had been showing two F seats was now zero ... the search had returned data for that same day’s flight rather than Fri 
May 17, 2019 | 2:13 pm
#2500
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,804
I've noticed that on the new web interface I sometimes just can't get the month to advance forward/backward. I have to navigate to something else and then usually it starts working again.
Sometimes when it won't work after multiple tries, I end up navigating to UA.com...
Sometimes when it won't work after multiple tries, I end up navigating to UA.com...
May 17, 2019 | 4:13 pm
#2501
Join Date: Apr 2008
Location: RDU
Posts: 8,347
May 18, 2019 | 12:21 pm
#2502
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA the REAL Washington; occasionally in the other Washington (DCA area)
Programs: AS MVPG 100K (Atmos Titanium) / 0.5MM; DL fallen PM (1.58MM = Complimentary Annual GM); AA Gold
Posts: 24,476
Oh no! There was a problem processing your request!
Im guessing SCS is hosing up booking attempts on both the iOS app and the website ...
Jun 9, 2019 | 6:18 pm
#2503
Join Date: Jun 2010
Location: ATW
Programs: Delta Skymiles Diamond Medallion, Delta Amex Reserve, Marriott Rewards Gold, HH Diamond, IHG Plat
Posts: 300
Got booted out of the app and unable to login for app or delta.com. Tried reset of password and no go. Anyone else having issues or been booted?