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Delta.com Bug Reporting: The Official Master Thread

Delta.com Bug Reporting: The Official Master Thread

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Old Jul 27, 18, 3:48 pm
  #2371  
 
Join Date: Jul 2015
Location: LA
Programs: AA Plat, SPG/Marriott Plat, Hilton Gold
Posts: 189
I'm having trouble booking 3 tickets. Trying to book DL2531 in Delta One, and I keep getting a credit card billing address error. I've checked and rechecked the address, even pulling up the CC statement, and typed it exactly as it appeared on the statement. But after 4 tries I keep getting an error that the billing address I'm inputting does not match the billing address of the CC. I've never had a problem like this with any other airline before. Is this a glitch, or am I doing something wrong? Thanks!
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Old Jul 28, 18, 11:57 pm
  #2372  
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viewing full site on iPhone (iOS 11.4.1) ... advanced search, search for FC ... search returns the standard display of main cabin options with tabs to select C+ and F
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Old Jul 30, 18, 10:55 am
  #2373  
 
Join Date: Jun 2014
Location: BOS/PVD/ORH
Programs: Hilton Diamond/IHG Platinum/DL Plutononium
Posts: 1,179
Looks like the site is down....
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Old Jul 30, 18, 11:02 am
  #2374  
pvn
 
Join Date: Nov 2010
Location: MEM
Programs: Starbucks Green Card
Posts: 4,833
Did a SDS for a flight today. Both my original and standby flights show in the website but in the app I can only see the confirmed flight. After I clear standby, I only see the original flights in both the app and the website.
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Old Aug 8, 18, 10:14 am
  #2375  
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Thumbs down really stupid mechanization

using the full website to check flight status for options for my son's delayed flight (DTW-CVG; looking at CMH/DAY/SDF/LEX) ... when I click the "book this flight" button, the system brings up the basic booking screen pre-populated with my home airport, not the city pair I'm actually looking at
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Old Aug 22, 18, 4:55 pm
  #2376  
 
Join Date: Mar 2011
Location: Boston, MA
Programs: DL DM, Hyatt Globalist
Posts: 1,421
Anyone else having trouble logging in on the new version of the site? Old site works fine. New site says "Whoops! Please enter valid login credentials to continue," even though I'm entering in the same credentials that work on the old site. DL twitter says that it's a known issue.
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Old Aug 22, 18, 5:21 pm
  #2377  
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Originally Posted by steveholt View Post
Anyone else having trouble logging in on the new version of the site? Old site works fine. New site says "Whoops! Please enter valid login credentials to continue," even though I'm entering in the same credentials that work on the old site. DL twitter says that it's a known issue.
There's a lengthy thread dedicated to this specific issue.
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Old Aug 22, 18, 6:55 pm
  #2378  
 
Join Date: Jun 2015
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Originally Posted by steveholt View Post
Anyone else having trouble logging in on the new version of the site? Old site works fine. New site says "Whoops! Please enter valid login credentials to continue," even though I'm entering in the same credentials that work on the old site. DL twitter says that it's a known issue.
There was a sub discussion as part of a more generic discussion about the new site:

Did Delta Just Overhaul Their Website Again?

tldr try deleting all your delta.com cookies.
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Old Aug 22, 18, 8:07 pm
  #2379  
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Originally Posted by Zorak View Post
There was a sub discussion as part of a more generic discussion about the new site:

Did Delta Just Overhaul Their Website Again?

tldr try deleting all your delta.com cookies.
There's this specific thread

Delta.com login issues
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Old Aug 25, 18, 10:07 pm
  #2380  
 
Join Date: Feb 2008
Programs: DL 4MM; DM
Posts: 1,192
Tried to look at flight schedules for an upcoming trip in November since we all know if you just use the book trip, you don't get all the options possibly available.

Input information--get a reroute to the route map. Before anyone asks the route--CHS-LAS. Why is the website worthless SO often (I know that's a rhetorical question since we all know DL cheaped out on IT). Pathetic.
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Old Sep 15, 18, 11:18 am
  #2381  
 
Join Date: Aug 2009
Location: All over
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Posts: 105
incorrect mileage redemption award calendar values

It seems like there are multiple invalid award calendar values displayed for SEA - EZE searching combinations of 7 to 12 day trips in April 2019 in Delta One. Speaking with an agent, I was told that the 188,000 mile offerings are actually Main Cabin. The website clearly has the "Show Best Fares For" Delta One listed. What gives?

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Old Sep 24, 18, 1:35 pm
  #2382  
 
Join Date: Aug 2011
Location: Indianapolis
Programs: DL DM, Marriott Gold, IHG Plat
Posts: 589
Calendar not working?

I haven't been able to get the 5 week calendar to work in over a month. It times out every time. Anyone going through the same issues? Cleared cookies, incognito mode, etc. no change.
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Old Sep 25, 18, 2:06 pm
  #2383  
Formerly known as scootr29
 
Join Date: Apr 2010
Posts: 524
Originally Posted by tmontemb View Post
I haven't been able to get the 5 week calendar to work in over a month. It times out every time. Anyone going through the same issues? Cleared cookies, incognito mode, etc. no change.
Yep been happening to me for months and months....it is almost like Delta does not want you to use your SkyMiles....hmmmmmm

I get this message...."Oh no! We're sorry, but there are not enough seats available on this flight to complete your booking. Please try selecting the flexible date option to continue your search.#101767A"

And then on the same screen I get this message "Please note that all award/mileage searches will now be directed to the Flexible Date view of results."

What is some frustrating is the flexible date option is no where to be found...the box to check is not there. So you have to go back to the homepage and start all over again.

Delta sucks right now

Last edited by SSF556; Sep 25, 18 at 2:12 pm
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Old Sep 25, 18, 4:55 pm
  #2384  
 
Join Date: Dec 2009
Location: New York City
Programs: DL Diamond
Posts: 96
Are people able to check in right now? I got the e-mail to check in, T-24, but the website is clearly having some issues. I can't log in, and it has no record of my reservation. Anyone else?
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Old Sep 25, 18, 5:16 pm
  #2385  
Moderator: Marriott Rewards forum & Travel with Children
 
Join Date: Feb 2000
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Posts: 13,661
Iím unable to log in on the app or using Chrome. Forgot password doesnít work, either.

Even when I log into my AMEX account, it says that my Skymiles total is unavailable. Never saw that before.

Bruce

Last edited by bdschobel; Sep 25, 18 at 5:31 pm Reason: More information
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