Nov 30, 2018, 8:49 am
Last edit by: ryandc99
Link to open 2020 and beyond version of this thread:
https://www.flyertalk.com/forum/delt...20-beyond.html
My (LoganFlyer's) guide to maximizing your bump chances on Delta:
https://www.flyertalk.com/forum/30484249-post1713.html
(The concise version:
1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
https://www.flyertalk.com/forum/delt...20-beyond.html
My (LoganFlyer's) guide to maximizing your bump chances on Delta:
https://www.flyertalk.com/forum/30484249-post1713.html
(The concise version:
1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding [2000-2019]
May 11, 2015, 7:48 am
#931
Join Date: Jun 2005
Location: Huntsville, AL
Programs: DL DM 1.929MM, Hilton Lifetime Diamond, IHG Platinum, Avis CHM, Marriott Titanium (lifetime gold)
Posts: 7,860
David
May 11, 2015, 1:04 pm
#932
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
May 19, 2015, 12:32 pm
#933
Join Date: Mar 2015
Posts: 84
Bid a $400 for DEN-LGA Monday afternoon departure
Told GA my planned route DEN-SLC-JFK redeye to get more MQM while no late for work :P
Told GA my planned route DEN-SLC-JFK redeye to get more MQM while no late for work :P
May 19, 2015, 12:57 pm
#934
Join Date: Jan 2014
Location: DUS
Programs: DL, HHonors, Bonvoy, Hyatt
Posts: 2,072
I could see doing it for a couple thousand extra!
May 19, 2015, 3:58 pm
#935
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
May 21, 2015, 6:19 am
#936
Join Date: Nov 2014
Programs: Delta HHonors Marriott Hertz
Posts: 16
ATL-CRW
ATL-CRW 5/19 3:30pm flight was 3 over. I bid $500 at the kiosk. They started at $600 at the gate. I ended up with $800 and a premium seat on the 8:42pm flight.
May 21, 2015, 7:47 am
#937
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
Kiosk bids do seem to be pretty meaningless, possibly Delta uses them as raw data to guess at starting bids. Has anybody asked a GA how they determine those?
May 21, 2015, 7:52 am
#938
Join Date: Dec 2002
Location: Washington, DC, Chapel Hill, NC (RDU)
Programs: DL Plat (won't hit DM again) 2MM (2.5), HH Gold, PC Gold, Hyatt Plat
Posts: 5,626
An n of 1 and not a completely scientific observation. Flying SLC-ORD a few weeks ago, with an oversell of 2. I asked the agent what he was offering and he said "since it will be an overnight, $600 and hotel and meal vouchers."
Didn't end up using anyone because two folks connecting from LAX were apparently lost at SLC and missed the connection. (I'm guessing they didn't reset for the time change and thought they had an hour to spare.)
Didn't end up using anyone because two folks connecting from LAX were apparently lost at SLC and missed the connection. (I'm guessing they didn't reset for the time change and thought they had an hour to spare.)
May 21, 2015, 9:15 am
#939
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
An n of 1 and not a completely scientific observation. Flying SLC-ORD a few weeks ago, with an oversell of 2. I asked the agent what he was offering and he said "since it will be an overnight, $600 and hotel and meal vouchers."
Didn't end up using anyone because two folks connecting from LAX were apparently lost at SLC and missed the connection. (I'm guessing they didn't reset for the time change and thought they had an hour to spare.)
Didn't end up using anyone because two folks connecting from LAX were apparently lost at SLC and missed the connection. (I'm guessing they didn't reset for the time change and thought they had an hour to spare.)
May 21, 2015, 9:31 am
#940
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
I should've known better...
ATL-PHL last week. Bid $500 at kiosk. Got to gate and asked agent if she needed volunteers - she said looks like they won't, but asked for my seat number anyway.
Went to grab dinner, came back, and it appeared that they were clearing a bunch of people from the SB list already so I boarded with SKY and took my seat in FC.
Halfway through boarding, GA comes on and says she didn't want me to board and if I was still willing to volunteer. I said yes and she said she'd come get me.
Boarding finishes, GA comes back on, and says she didn't need me after all as there were a couple people who hadn't boarded yet that she was able to use.
Kudos to the GA for coming on board to check and keeping me informed, and of course I'd expect that she'd VDB the folks who hadn't boarded yet. But I'm still kicking myself from not stopping to ask her a second time before I got on the plane...
ATL-PHL last week. Bid $500 at kiosk. Got to gate and asked agent if she needed volunteers - she said looks like they won't, but asked for my seat number anyway.
Went to grab dinner, came back, and it appeared that they were clearing a bunch of people from the SB list already so I boarded with SKY and took my seat in FC.
Halfway through boarding, GA comes on and says she didn't want me to board and if I was still willing to volunteer. I said yes and she said she'd come get me.
Boarding finishes, GA comes back on, and says she didn't need me after all as there were a couple people who hadn't boarded yet that she was able to use.
Kudos to the GA for coming on board to check and keeping me informed, and of course I'd expect that she'd VDB the folks who hadn't boarded yet. But I'm still kicking myself from not stopping to ask her a second time before I got on the plane...
May 21, 2015, 10:12 am
#941
Join Date: Feb 2015
Location: DCA, TUL
Programs: Biscoff Medallion, A-Hole Preferred
Posts: 56
An n of 1 and not a completely scientific observation. Flying SLC-ORD a few weeks ago, with an oversell of 2. I asked the agent what he was offering and he said "since it will be an overnight, $600 and hotel and meal vouchers."
Didn't end up using anyone because two folks connecting from LAX were apparently lost at SLC and missed the connection. (I'm guessing they didn't reset for the time change and thought they had an hour to spare.)
Didn't end up using anyone because two folks connecting from LAX were apparently lost at SLC and missed the connection. (I'm guessing they didn't reset for the time change and thought they had an hour to spare.)
Last edited by drew870mitchell; May 21, 2015 at 10:14 am Reason: added more information
May 21, 2015, 1:07 pm
#942
Join Date: Sep 2012
Location: Williamsburg, VA
Programs: DL DM, Bonvoy LTT, HH Diam, UA Silver, USAF million miler ;)
Posts: 1,596
Deleted
May 21, 2015, 4:33 pm
#943
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
Seems to be a YMMV situation. I got a $10 meal voucher at RDU on a bump back in March.
May 22, 2015, 3:41 pm
#944
Join Date: Mar 2015
Programs: DL-PM
Posts: 266
Has anyone tried successfully (or not) to get a GUC or RUC instead of a e-voucher? RUC probably not so much value compared to the e-voucher though.
May 23, 2015, 6:58 am
#945
Join Date: Oct 2009
Location: MCO
Programs: DL DM/MM, Marriott Plat Premier, HH Diamond, Hyatt Plat, Hertz PC
Posts: 4,081
IMO, this seems extremely unlikely. RUC/GUC's are limited to choice benefits options for PM/DM. Can't imagine DL ever offering these to the general public in place of a voucher.