Nov 30, 2018, 8:49 am
Last edit by: ryandc99
Link to open 2020 and beyond version of this thread:
https://www.flyertalk.com/forum/delt...20-beyond.html
My (LoganFlyer's) guide to maximizing your bump chances on Delta:
https://www.flyertalk.com/forum/30484249-post1713.html
(The concise version:
1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
https://www.flyertalk.com/forum/delt...20-beyond.html
My (LoganFlyer's) guide to maximizing your bump chances on Delta:
https://www.flyertalk.com/forum/30484249-post1713.html
(The concise version:
1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding [2000-2019]
Aug 6, 2009, 6:38 pm
#182
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2,372 IDBs out 14.4 million emplaned passengers in 2Q09. Yes, not even 30/day on average, across Delta's 300+ destinations.
http://airconsumer.dot.gov/reports/2...200908ATCR.PDF
Aug 6, 2009, 7:16 pm
#183
Join Date: Jul 2006
Location: Inland Empire!
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For people who wish to see data before formulating their criticism, I point you to page 35.
2,372 IDBs out 14.4 million emplaned passengers in 2Q09. Yes, not even 30/day on average, across Delta's 300+ destinations.
http://airconsumer.dot.gov/reports/2...200908ATCR.PDF
2,372 IDBs out 14.4 million emplaned passengers in 2Q09. Yes, not even 30/day on average, across Delta's 300+ destinations.
http://airconsumer.dot.gov/reports/2...200908ATCR.PDF
Aug 6, 2009, 7:23 pm
#184
Join Date: Aug 2006
Location: RSW
Programs: UA 1k, LT Hilton Diamond, Marriott Plat, AA 1MM
Posts: 245
$600 atl-lax
This morning flight 2083 they were offering $600 for VDB ATL to LAX. Not many people jumped at it.
Aug 6, 2009, 9:23 pm
#185
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Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
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For people who wish to see data before formulating their criticism, I point you to page 35.
2,372 IDBs out 14.4 million emplaned passengers in 2Q09. Yes, not even 30/day on average, across Delta's 300+ destinations.
http://airconsumer.dot.gov/reports/2...200908ATCR.PDF
2,372 IDBs out 14.4 million emplaned passengers in 2Q09. Yes, not even 30/day on average, across Delta's 300+ destinations.
http://airconsumer.dot.gov/reports/2...200908ATCR.PDF
[Just figured it out... you are referring to page 35 in the PDF file, which is page 34 in the report. I was going by the report page numbers. Bottom line... performance from 2Q09 is essentially the same IDB rate as for 1Q09+2Q09.]
For total IDBs and VDBs, DL was ahead of every legacy carrier except USAir. Two of DL's "exclusive" commuter carriers held the two top spots on the list for most frequent IDB+VDB. Collectively, they add another 3423 IDBs to the DL system... almost doubling the total.
30 IDBs per day is not a large number... unless you are one of the 30.
My points remain... handling IDBs and VDBs is just another impediment to DL getting a flight off on time. And other airlines have proven that they can handle their overbooking more precisely than DL.
Aug 7, 2009, 2:52 am
#186
Join Date: Jun 2006
Posts: 2,427
No...if you were on the aircraft...and 9 customers were asked to deplane...then it was due to a weight/balance issue and not overbooking. At least it seems that way to me.
Sep 23, 2009, 6:58 pm
#187
Join Date: Feb 2003
Location: Cincinnati, OH
Programs: NW-PE, Blue Star SeaSmiles
Posts: 6,789
Reading another thread to see an international VDB offer starting at $600. When no takers it was upped to $700. Doesn't that seem like a low ball offer for an international VDB?
Most fares probably ran over the $600 mark depending on origin. Still learning DL and this thread clearly outlines the $600 to $750 range but my experience with other carriers is much closer to 1K. So if in an international VDB situation with DL, I guess requesting 1K isn't going to fly? So how much power does the GA have to negotiate a deal?
Also I haven't read where DL will rebook you in BE for the next flight out. BE and $$$ might work. I may have an opportunity coming up shortly to try this out but as always it subject to change.
Most fares probably ran over the $600 mark depending on origin. Still learning DL and this thread clearly outlines the $600 to $750 range but my experience with other carriers is much closer to 1K. So if in an international VDB situation with DL, I guess requesting 1K isn't going to fly? So how much power does the GA have to negotiate a deal?
Also I haven't read where DL will rebook you in BE for the next flight out. BE and $$$ might work. I may have an opportunity coming up shortly to try this out but as always it subject to change.
Sep 23, 2009, 9:49 pm
#189
Join Date: Apr 2007
Location: USA
Programs: AAdvantage, MileagePlus, SkyMiles
Posts: 4,160
Let's hope that being VDB'ed and given more compensation doesn't also result in not being rebooked into F on the next flight out. That's always a nice treat.
Sep 23, 2009, 10:17 pm
#190
Join Date: Mar 2003
Location: TUL
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Posts: 2,102
From recent experience, I can say that it's all in the negotiation. $1,000 is possible. B/E is possible. "Make them an offer they can't refuse."
Sep 24, 2009, 3:21 am
#191
Join Date: Jun 2006
Posts: 2,427
I guess 1K is "possible". But, as the computers are programmed to the levels of 400, 600 and for international...750....I like to hear how the GA would work around that. DLBeno...any thoughts??
Sep 24, 2009, 4:05 am
#192
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deleted...
Last edited by pbarnette; Sep 24, 2009 at 4:39 am
Sep 24, 2009, 5:24 am
#193
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That is indeed what spurred the change. IDBs are up across US airlines, and that's not a surprise when VDB compensation being offered is low and capacity is being cut.
Interest in VDB declines when the VDB compensation is considered low and when taking a VDB means longer delays to get to the destination because of what capacity cuts mean.
Interest in VDB declines when the VDB compensation is considered low and when taking a VDB means longer delays to get to the destination because of what capacity cuts mean.
Sep 24, 2009, 6:27 am
#195
Join Date: Nov 2004
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There are to many IDB, those cost even more and all the airlines are hearing about why the percents are going up. USA today had some stuff about it a couple of weeks ago. They are not getting enough VDBs since the next flight may be the next day etc.