Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Delta Air Lines | SkyMiles
Reload this Page >

Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding

Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding

    Hide Wikipost
Old Nov 30, 18, 9:55 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: 3Cforme
Wiki Link
My (LoganFlyer's) guide to maximizing your bump chances on Delta:

https://www.flyertalk.com/forum/30484249-post1713.html

(The concise version:

1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
Print Wikipost

Reply

Old Apr 13, 15, 1:41 pm
  #886  
 
Join Date: Jan 2014
Location: ATL, BNA
Programs: DL GM (was DL DM for 3yrs), HHonors Gold, Marriott Gold
Posts: 1,977
I'm surprised there aren't many reports here from yesterday. Nearly every route I checked on any airline had one or none seats available for sale. I've never seen such an oversell situation across the entire network. I guess it was spring breakers?
EZEDoesIt is offline  
Reply With Quote
Old Apr 13, 15, 1:41 pm
  #887  
 
Join Date: Sep 2012
Programs: DL DM
Posts: 2,956
Originally Posted by HongKonger View Post
It's about 40% of the internet.


We're not worthy....
StuckOnSegments is offline  
Reply With Quote
Old Apr 13, 15, 1:46 pm
  #888  
 
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 9,795
ATL-PHL last night and they were offering $800+hotel as a starting point. I was first in line but the next flight they could offer was 11am the next morning. Apparently all the flights yesterday evening were oversold by a ton.

Oh well..at least the FA was pouring hefty Woodfords in F.
gooselee is online now  
Reply With Quote
Old Apr 13, 15, 1:56 pm
  #889  
 
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 9,795
Originally Posted by EZEDoesIt View Post
I'm surprised there aren't many reports here from yesterday. Nearly every route I checked on any airline had one or none seats available for sale. I've never seen such an oversell situation across the entire network. I guess it was spring breakers?
Bidding started at $800+hotel for ATL-PHL last night. Apparently the last 5 flights of the night (according to the SC agent) were all oversold. Alternate flight offered was 11am today.

When I boarded, GA had gotten two to bite, but was still looking for a couple more. I would have taken any flight later in the evening but alas, could not delay overnight.
gooselee is online now  
Reply With Quote
Old Apr 13, 15, 2:14 pm
  #890  
 
Join Date: Sep 2004
Location: GRB, MKE, ATW
Programs: DL Silver, Hilton Diamond, IC Plat Amb , Marriott LTP
Posts: 507
Originally Posted by nichojo View Post
That's great! I got $X for going from XXX-XXX in X on a Boeing XXX the other day!


Shut the front door! You have got to be kidding me!!!! That is like the trip of a lifetime! Please post pics!!!................

NWAsilvELITE is offline  
Reply With Quote
Old Apr 13, 15, 2:39 pm
  #891  
 
Join Date: Aug 2013
Location: LAS HNL
Programs: DL DM, 5.7 MM, UA 3.1 MM, MARRIOTT PLATINUM, AVIS FIRST, Amex Black Card
Posts: 4,456
OK. The flt my wife and myself scored $1200 each was LAS-SEA Sunday night. I'm still looking for her boyfriend.

I hope DL yield mgt does not wise up. LAS is very busy Sunday nights. Hint, book the last flt of the night, be nice and ask the gate agent!
kettle1 is offline  
Reply With Quote
Old Apr 13, 15, 2:50 pm
  #892  
 
Join Date: Aug 2012
Location: SLC
Programs: DL FO, KM, & 1.7MM; UA nothing; HH♦; National EE
Posts: 5,898
Originally Posted by kettle1 View Post
Well I just arrived home and found out my wife has a boyfriend. They were in bed! The kids were sleeping in the next room.

Actually, both my wife and myself scored $1,200 each XXX-SEA. Thank you DL! I love flying out of XXX on Sundays! You would think DL management could figure it out. I love it. I will book again next Sunday. Win-win. Score!
Neither my employer nor my wife will allow me to buy XXX tickets.
Howste is offline  
Reply With Quote
Old Apr 13, 15, 9:09 pm
  #893  
 
Join Date: Feb 2006
Location: ORF
Programs: AA Gold, DL Silver, IHG Spire, MR Gold
Posts: 1,817
I only scored $700 for 3 hrs delay for Atl-ric, but on my later flt they were offer 1,100 for overnight, all the flts to Orf, Phf, or Was were all sold out, I tried getting the 1,100, but I could not overnight and I asked for meal vouchers and ga said they don't give them out anymore, is this true?

Last edited by yuel; Apr 13, 15 at 9:16 pm
yuel is offline  
Reply With Quote
Old Apr 13, 15, 9:24 pm
  #894  
 
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 9,795
Originally Posted by yuel View Post
I only scored $700 for 3 hrs delay for Atl-ric, but on my later flt they were offer 1,100 for overnight, all the flts to Orf, Phf, or Was were all sold out, I tried getting the 1,100, but I could not overnight and I asked for meal vouchers and ga said they don't give them out anymore, is this true?
For $1,100, I can buy myself a nice steak dinner using some of the $ I would have spent on DL tickets and still come out ahead.

But I don't know the answer to your question about vouchers.
gooselee is online now  
Reply With Quote
Old Apr 13, 15, 10:29 pm
  #895  
Four Seasons Contributor BadgeShangri-La Contributor Badge
 
Join Date: Feb 2010
Location: ORD and SDF
Programs: SQ Silver, IHG Plat Amb, MR Gold, SL Jade
Posts: 3,358
Originally Posted by EZEDoesIt View Post
I'm surprised there aren't many reports here from yesterday. Nearly every route I checked on any airline had one or none seats available for sale. I've never seen such an oversell situation across the entire network. I guess it was spring breakers?
Bidding started at $600 + hotel for MSP-MDW yesterday (Sunday). They needed 2 people. I offered if I could have been put on the last UA flight to ORD, but GA claimed it would have to be on DL. One guy took at $600, then at boarding the offer was $1,000 + hotel. Wish I could have taken it, but I needed to be on that flight.

As an aside, I may need to fly to SDF the night before the derby, I can already smell the money!
United747 is offline  
Reply With Quote
Old Apr 14, 15, 10:01 am
  #896  
 
Join Date: Jan 2014
Location: ATL, BNA
Programs: DL GM (was DL DM for 3yrs), HHonors Gold, Marriott Gold
Posts: 1,977
I spoke with the Red Coat at BNA this morning. She said that every flight on Sunday had at least one VDB of $800+.
EZEDoesIt is offline  
Reply With Quote
Old Apr 14, 15, 5:54 pm
  #897  
 
Join Date: Apr 2009
Posts: 185
We received $500 each, hotel, and confirmed in F. As a FO the confirmed F was a very nice bonus since there would have been no chance of an upgrade.
boatnfish is offline  
Reply With Quote
Old Apr 15, 15, 9:37 am
  #898  
FlyerTalk Evangelist
 
Join Date: Jun 2004
Location: MSP
Programs: DL DM, MM, NR; HH Platinum, Bonvoy Titanium, Hyatt Explorist, others
Posts: 11,403
Originally Posted by boatnfish View Post
We received $500 each, hotel, and confirmed in F. As a FO the confirmed F was a very nice bonus since there would have been no chance of an upgrade.
From where to where when? How oversold were they?
sethb is offline  
Reply With Quote
Old Apr 15, 15, 1:51 pm
  #899  
 
Join Date: Jun 2006
Posts: 2,298
Originally Posted by yuel View Post
I only scored $700 for 3 hrs delay for Atl-ric, but on my later flt they were offer 1,100 for overnight, all the flts to Orf, Phf, or Was were all sold out, I tried getting the 1,100, but I could not overnight and I asked for meal vouchers and ga said they don't give them out anymore, is this true?
Supposed to be no meal vouchers. But, you know, just like most everything around here.....YMMV. Depends on GA/Redcoat/phase of the moon/time of day or night/etc. Just like it's "supposed" to be no upgrade to FC. Ehhhhh.
OHDL1 is offline  
Reply With Quote
Old Apr 15, 15, 3:15 pm
  #900  
 
Join Date: Dec 2010
Location: CMH
Programs: Delta SkyMiles, AAdvantage, US Airways Dividend Miles (Fmr), Northwest WorldPerks (Fmr)
Posts: 257
Scored $600 a person on ATL-DAB yesterday. MD-90, 7 over. Bid $300 at the kiosk at CMH because I'd once been told the bid didn't matter and that's apparently true because the agent started at $500, then moved it to $600.

No meal vouchers and premium seating on the next flight out, so it worked out.
JSprague24 is offline  
Reply With Quote

Thread Tools
Search this Thread