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Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding [2000-2019]

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Old Nov 30, 2018, 8:49 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: ryandc99
Link to open 2020 and beyond version of this thread:
https://www.flyertalk.com/forum/delt...20-beyond.html


My (LoganFlyer's) guide to maximizing your bump chances on Delta:

https://www.flyertalk.com/forum/30484249-post1713.html

(The concise version:

1. Use the App to see if more people are looking for seats than there are seats available. As part of the Customer Commitment, gate agents, phone res agents, and tickets agents must tell you if a flight is overbooked if you ask. (They don't need to say by how many seats.)
2. Do everything you can to get on the volunteer list through OLCI or a kiosk at the airport, since some GAs use that list.
3. Talk to the GA as soon as the gate opens up--don't wait for them to make an announcement.
4. Don't be afraid to negotiate with the GA.)
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Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding [2000-2019]

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Old Sep 3, 2014, 3:10 pm
  #736  
 
Join Date: Mar 2009
Location: DCA
Programs: FB Gold Privilege
Posts: 413
OGG-LAX oversold by 6. Got $600 for it. Beachfront hotel + transportation.
fjord is offline  
Old Sep 3, 2014, 3:28 pm
  #737  
 
Join Date: Jul 2013
Posts: 12
Originally Posted by tentseller
My experience as well. I have used vouchers totaling in the neighbourhood of five figures since the merger and have always received full SM and MQM with all status/route/promotional bonuses.

You can only use one voucher per single traveler ticket purchase. I have been able to use more when I book others onto the same PNR as me.
Originally Posted by clr4t8koff
You should receive full miles and MQD's (if you care about those) when using vouchers. They're treated like cash. The only restrictions to vouchers typically are that they cannot be combined or used for other travelers - YMMV.
Great! Thank you for the replies!
NorthWoods1 is offline  
Old Sep 3, 2014, 10:37 pm
  #738  
 
Join Date: Nov 2013
Location: East Coast
Programs: SPG 75 Plat, Hyatt Diamond, Delta PM, AA EXP
Posts: 111
Was on a DTW-PIT flight on a Barbie Jet oversold by 3 about a month or two ago. Was offered $600 by the agent plus an overnight voucher. Took it and arrived on the first flight the next morning. My guess from looking at the crowd there was a lot of connecting traffic from European and Asian flights.

FWIW This has been the only time I've had the bidding screen show up at check in and a GA actually needed volunteers
pnq91 is offline  
Old Sep 4, 2014, 3:10 am
  #739  
 
Join Date: Oct 2000
Location: LAX
Programs: AA Platinum, DL Platinum, UA Gold, Bonvoy Lifetime Titanium, Hyatt Explorist
Posts: 605
Originally Posted by bholcomb
Had TUL-ATL-LAX booked last Thursday 8/28 in the evening. TUL-ATL oversold, they offered $1000 for VDB. Did TUL-SLC-LAX and got upgraded SLC-LAX and got into LAX 2 hours earlier. Worth missing out on some MQM's.
I think you can call in and ask for ORC, original routing credit.
LA2CDG is offline  
Old Sep 4, 2014, 5:19 am
  #740  
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Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
Usually on a VDB they won't give ORC. (You might be able to negotiate it as part of your compensation.)
sethb is offline  
Old Sep 4, 2014, 7:43 am
  #741  
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Join Date: Nov 2009
Location: Earth. Residency:HKG formerly:YYZ
Programs: CX, DL, Nexus/GE, APEC
Posts: 10,689
Originally Posted by LA2CDG
I think you can call in and ask for ORC, original routing credit.
ORC is only given out for irrop reroutes. The new party line is you VOLUNTEERED to accept a different routing and received VDB compensation for it.
tentseller is offline  
Old Sep 4, 2014, 8:21 am
  #742  
 
Join Date: Nov 2000
Location: Maple Grove, MN
Posts: 114
MSP - ROC

Aug 28th - MSP-ROC was oversold by 4 and my family of four got $600 per and put on the MSP - BUF.

Net net we got to our destination 30minutes prior to our original flight.
DerikG is offline  
Old Sep 5, 2014, 5:55 pm
  #743  
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Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
Originally Posted by tentseller
ORC is only given out for irrop reroutes. The new party line is you VOLUNTEERED to accept a different routing and received VDB compensation for it.
I would ask for ORC on IDB (not that I'm likely to ever get IDB).
sethb is offline  
Old Sep 6, 2014, 8:25 am
  #744  
 
Join Date: Apr 2009
Location: RDU, Gate C1
Programs: DL Diamond, HHonors Diamond, AA, UA, WN, E+ Gold
Posts: 261
Originally Posted by tentseller
ORC is only given out for irrop reroutes. The new party line is you VOLUNTEERED to accept a different routing and received VDB compensation for it.
Not true. Oversold flight for me recently out of ORD and I volunteered for a different flight and routing on AA. I expected to have to request ORC later but was pleased to see ORC posted to my sm account automatically within the usual time period.
Crossin Jordan is offline  
Old Sep 6, 2014, 8:31 am
  #745  
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Join Date: Nov 2009
Location: Earth. Residency:HKG formerly:YYZ
Programs: CX, DL, Nexus/GE, APEC
Posts: 10,689
Originally Posted by Crossin Jordan
Not true. Oversold flight for me recently out of ORD and I volunteered for a different flight and routing on AA. I expected to have to request ORC later but was pleased to see ORC posted to my sm account automatically within the usual time period.
tentseller is offline  
Old Sep 7, 2014, 4:43 pm
  #746  
 
Join Date: Dec 2005
Posts: 1,201
VDB 1st Standy on next flight

Son of Ken got $500 and was #1 of 16 standbys on next flight an hour later. Made window seat on the flight. Is it normal to put a VDB at the head of the line?
KenfromDE is offline  
Old Sep 7, 2014, 5:53 pm
  #747  
 
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
Compensation: “Bumps” — Voluntary and Involuntary Denied Boarding

NYC > SLC ... Originally offered $600 which I accepted. Last minute they bumped it up to $700 for how excited I was to be receiving the $600 in the first place lol
Mauibaby2008 is offline  
Old Sep 7, 2014, 10:30 pm
  #748  
 
Join Date: Aug 2014
Posts: 4
Hey guys, does anyone normally let the desk know you are willing to be bumped if needed? I fly mostly for leisure so my schedule is always pretty fluid. Just wondering how to be selected. Thanks!
Rsharp76 is offline  
Old Sep 8, 2014, 5:39 am
  #749  
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Join Date: Jun 2004
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Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
Originally Posted by Rsharp76
Hey guys, does anyone normally let the desk know you are willing to be bumped if needed? I fly mostly for leisure so my schedule is always pretty fluid. Just wondering how to be selected. Thanks!
If it's close, the kiosk normally asks at check-in (and/or there's a note on the board). I'll let the GA know when I think the chances are reasonable; if the display shows dozens of available seats I won't bother.
sethb is offline  
Old Sep 8, 2014, 8:13 am
  #750  
 
Join Date: Aug 2014
Posts: 4
Originally Posted by sethb
If it's close, the kiosk normally asks at check-in (and/or there's a note on the board). I'll let the GA know when I think the chances are reasonable; if the display shows dozens of available seats I won't bother.
That makes sense, thanks.
Rsharp76 is offline  


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