Delta Status Accelerator - 2021/2022 Skymiles Year
#841
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
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That is just plain wrong and customer-hostile... so you pay for an upgrade, DL changes the schedule on us do they have to re-issue, and now you don't get any earning on what you paid for? I call total BS
#842
Join Date: May 2010
Location: NYC
Programs: Delta Platinum, JetBlue Mosaic, Hilton Gold, Marriott Gold, Hyatt Explorist, IHG Gold
Posts: 297
well, sort of a surprising answer - maybe I didn't take ACCELERATOR101 that well:
Purchased main cabin award ticket, then paid $$ to upgrade to first class. Then schedule change hit.
During the ticket re-issue, upgrade fees were gone in the receipt, but I kept the F seat in the new itinerary.
Called today, both Singapore line and U.S. platinum desk, both said the upgrade fee wouldn't earn me miles, or MQDs, after they "discussed" this with Skymiles desk.
Purchased main cabin award ticket, then paid $$ to upgrade to first class. Then schedule change hit.
During the ticket re-issue, upgrade fees were gone in the receipt, but I kept the F seat in the new itinerary.
Called today, both Singapore line and U.S. platinum desk, both said the upgrade fee wouldn't earn me miles, or MQDs, after they "discussed" this with Skymiles desk.
#843
Join Date: Feb 2016
Programs: DL PM, Marriott Gold, Hilton Gold, Hyatt Disc
Posts: 56
Anyone having issues with this scenario which I'd presume is not that uncommon?
Sent in email request to have this corrected and credit for the missing MQD+accelerator + miles but no response after 9 weeks... and it just happened again on another ticket last weekend.
- Purchase a main cabin flight, then pay the FCM buy-up to first
- Schedule change requires ticket to be reissued
- Flight posts with only credit for originally paid ticket and is missing the 'seat upgrade' credit for MQD and miles
Sent in email request to have this corrected and credit for the missing MQD+accelerator + miles but no response after 9 weeks... and it just happened again on another ticket last weekend.
(For MQMs, that is.)
#844
Join Date: Feb 2016
Programs: DL PM, Marriott Gold, Hilton Gold, Hyatt Disc
Posts: 56
I was scrolling through the posts and didn't see anything related to a question I have. If I missed it I apologize. According to the accelerator web page,
Is it only upgrades with miles that count? Just curious since the examples DL uses on that page indicates cabin flown. Thanks for your responses.
- Round-trip purchased in Main Cabin, with padi upgrade to First Class with miles qualifies for 1.75% MQM
- Example: MQMs: 2,284 base MQMs for flown cabin x 1.75 = 3,997 Total Earned MQMs
Is it only upgrades with miles that count? Just curious since the examples DL uses on that page indicates cabin flown. Thanks for your responses.
How will bonuses work on Upgrade Certificates and Complimentary Upgrades?
- If you are upgraded to a premium cabin using an Upgrade Certificate or through a Complimentary Upgrade, you will earn bonuses based on the cabin you paid for, not the cabin you were upgraded to.
#845
Join Date: Feb 2016
Programs: DL PM, Marriott Gold, Hilton Gold, Hyatt Disc
Posts: 56
I've seen people talking about issues with tickets that were re-issued after a paid upgrade to First not correctly getting the accelerator bonuses, but has anyone else had problems with tickets with paid upgrades to First getting MQMs as if they were paid upgrades to C+?
I had a flight over 3 weeks ago that was originally booked Main Cain with miles, but then I paid to upgrade it to F a few days prior to the trip. Originally, the MQMs posted as (distance flown * 1.5,) which is what Y should get. About 8 days later, they changed to (distance flown * 1.75), which is what C+ should get and they still remain there.
Of course, per the terms on the accelerator page (and Delta's own calculator on the flight checkout page,) they should be ((distance flown * 1.5) * 1.75) for normal paid upgrades to First.
I submitted an e-mail about it, but, as other's have noted, those aren't exactly being answered quickly right now.
I had a flight over 3 weeks ago that was originally booked Main Cain with miles, but then I paid to upgrade it to F a few days prior to the trip. Originally, the MQMs posted as (distance flown * 1.5,) which is what Y should get. About 8 days later, they changed to (distance flown * 1.75), which is what C+ should get and they still remain there.
Of course, per the terms on the accelerator page (and Delta's own calculator on the flight checkout page,) they should be ((distance flown * 1.5) * 1.75) for normal paid upgrades to First.
I submitted an e-mail about it, but, as other's have noted, those aren't exactly being answered quickly right now.
#846
Join Date: May 2005
Posts: 394
Well! That answers most of my concerns (email that just came in). Didn't want to lose my MQMs, even though they've usually been way in excess of need, and MQD was going to be a stretch, even for FO. Should I still take advantage of the award bonus bump, or is that now irrelevant? Gotta put on my thinking cap, even though this whole thing has worn me out...
#847
Join Date: Jun 2021
Programs: Delta
Posts: 7
Well! That answers most of my concerns (email that just came in). Didn't want to lose my MQMs, even though they've usually been way in excess of need, and MQD was going to be a stretch, even for FO. Should I still take advantage of the award bonus bump, or is that now irrelevant? Gotta put on my thinking cap, even though this whole thing has worn me out...
My understanding is that UG eligibility/ranking will be based on what status you actually earned in 2021. So it just creates another layer for the upgrades.
#848
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,942
I noticed that my MQMs/MQDs changed slightly today without having any flight activity that would explain it. Drilled down further and found that although they still haven't fixed the April trip (which will add ~$500 MQDs when fixed) they did fix a shorter/cheaper trip that I hadn't asked about because the amounts involved were tiny ($18 more MQDs, woohoo! also a bunch of MQMs but I'm swimming in those already and don't care as much)
so maybe they are slowly working their way backwards in fixing mistaken postings?
so maybe they are slowly working their way backwards in fixing mistaken postings?
#849
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,204
#850
Join Date: Feb 2016
Programs: DL PM, Marriott Gold, Hilton Gold, Hyatt Disc
Posts: 56
Yep. Those who earned status in 2021 will have priority over those who were extended. Though, they haven't said exactly where in the upgrade priority list that factor will be. That is, for example, will everyone who earned PM in 2021 clear ahead of all extended PMs? Or will they only clear ahead if both have the same fare class, Reserve Amex, MM, etc. status? I would hope that it would be the former.
#852
Join Date: Oct 2012
Programs: AS MVP, BA
Posts: 300
#853
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,321
#854
Join Date: Jul 2021
Location: LGA RIC PHF ORF
Posts: 96
Yep. Those who earned status in 2021 will have priority over those who were extended. Though, they haven't said exactly where in the upgrade priority list that factor will be. That is, for example, will everyone who earned PM in 2021 clear ahead of all extended PMs? Or will they only clear ahead if both have the same fare class, Reserve Amex, MM, etc. status? I would hope that it would be the former.