Delta/KLM to codeshare with Jet Airways (9W) to/from India
Apr 9, 2018, 4:27 pm
#166
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
similar experience, thought JVs were supposed to metal neutral too 
though I have found that 9W agents let me use priority check in by showing my DL status card...but not having preferred (or any seats) seats, priority security, lounge access, etc are non starters. sadly, AF is switching BOM-CDG to Joon service.
though I have found that 9W agents let me use priority check in by showing my DL status card...but not having preferred (or any seats) seats, priority security, lounge access, etc are non starters. sadly, AF is switching BOM-CDG to Joon service.
Dec 28, 2018, 2:24 am
#167
Join Date: Apr 2010
Location: ATL/DFW
Programs: Delta PM, SPG Platinum, Marriott Titanium, AVIS Preferred Plus
Posts: 388
Jet Airways code share sucks
Flying Jet airlways to CDG this evening from MAA. They won't allow me to web check-in. (it is a delta ticket, and coded as 'AF' flight number. The ticket was reissued after jet cancelled the onword flight.) Jet airways won't allocate seat prior to visiting the airport for check-in. No Diamond Medallion Benefits while boarding too. I called the diamond desk, but seems they are helpless. This is my third trip this year and same story is repeated every time. Seems like code share with Jet Airways is worthless to delta frequent fliers. Who should I complain about this to at Delta? Email or Twitter? Thanks
Dec 28, 2018, 2:36 am
#168
Join Date: Apr 2010
Location: ATL/DFW
Programs: Delta PM, SPG Platinum, Marriott Titanium, AVIS Preferred Plus
Posts: 388
Forgot to add: while flying from Atlanta to MAA, at CDG, Jet Airways delayed the flight 4 times(scheduled to start at 10.40 AM from CDG, but the flight was delayed and finally cancelled the flight at 5PM in the evening. Diamond desk helped me. The cancelled flight was scheduled next day in the evening. If not for the nice folks at the diamond desk, I would been delayed for additional 30 hours.
Dec 28, 2018, 7:43 am
#169
Join Date: Aug 2013
Programs: UA- 1K, DL-DM, AA-G, BON-T
Posts: 337
YOujust have to call Jet Airways and they will assign seats for you (I have only flown business so don’t know if they will for coach). You cannot check in online nor assign seats online. That happens a lot on flights to India because of visas but yes wish it was more seamless (like Virgin)
Dec 28, 2018, 9:17 am
#170
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,682
Flying Jet airlways to CDG this evening from MAA. They won't allow me to web check-in. (it is a delta ticket, and coded as 'AF' flight number. The ticket was reissued after jet cancelled the onword flight.) Jet airways won't allocate seat prior to visiting the airport for check-in. No Diamond Medallion Benefits while boarding too. I called the diamond desk, but seems they are helpless. This is my third trip this year and same story is repeated every time. Seems like code share with Jet Airways is worthless to delta frequent fliers. Who should I complain about this to at Delta? Email or Twitter? Thanks
Dec 28, 2018, 9:33 am
#171
Suspended
Join Date: Nov 2010
Location: MEM
Programs: Starbucks Green Card
Posts: 5,431
Delta and Jet have a codeshare agreement. Expecting the same level of integration that you see with SkyTeam JV partners is... unrealistic. Are you not getting something that was explicitly promised?
Dec 29, 2018, 6:50 am
#173
Join Date: Nov 2006
Posts: 665
Flying Jet airlways to CDG this evening from MAA. They won't allow me to web check-in. (it is a delta ticket, and coded as 'AF' flight number. The ticket was reissued after jet cancelled the onword flight.) Jet airways won't allocate seat prior to visiting the airport for check-in. No Diamond Medallion Benefits while boarding too. I called the diamond desk, but seems they are helpless. This is my third trip this year and same story is repeated every time. Seems like code share with Jet Airways is worthless to delta frequent fliers. Who should I complain about this to at Delta? Email or Twitter? Thanks
Feb 23, 2019, 12:26 pm
#174
Join Date: Jan 2014
Location: Here
Programs: SQ, QR, CX, AA, UA
Posts: 133
Thanks very much for your reports. We frequently fly between USA and MAA on CX, SQ and EK, and I was looking at the CDG route as a new possibility, and considering accumulating DL miles to fund award flights on that route. But during test searches I could never find award availability, and your experience seems to confirm that it wouldn't be worth the effort (if even possible on award tickets at all).
Feb 23, 2019, 11:38 pm
#176
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,682
9w is very stingy with award availability & releases very limited seats to its own frequent flyer members....i've seen award availability on the india-usa route with 9w but its limited....you have a much better chance looking for sectors on klm & af....there is tons of availability all year round to del & bom....
Feb 24, 2019, 1:34 pm
#177
Join Date: Jan 2014
Location: Here
Programs: SQ, QR, CX, AA, UA
Posts: 133
9w is very stingy with award availability & releases very limited seats to its own frequent flyer members....i've seen award availability on the india-usa route with 9w but its limited....you have a much better chance looking for sectors on klm & af....there is tons of availability all year round to del & bom....
Feb 24, 2019, 1:45 pm
#178
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
Feb 25, 2019, 2:38 am
#179
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,682
Feb 25, 2019, 6:42 am
#180
Join Date: May 2013
Location: LHR
Programs: AA EXP, DL DM, Marriott Titanium
Posts: 1,033
9w is very stingy with award availability & releases very limited seats to its own frequent flyer members....i've seen award availability on the india-usa route with 9w but its limited....you have a much better chance looking for sectors on klm & af....there is tons of availability all year round to del & bom....
But in general, it's the CDG/AMS - USA options that are pretty much unicorns if looking to book with DL...