2014 SkyMiles Program Changes
#706
Join Date: Sep 2003
Location: Long Beach, CA
Programs: DL DM
Posts: 5,292
They should! If DL does a good job identifying them, they will have identified the backbone of DL
#709


Join Date: Jul 2007
Location: ATL
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Posts: 1,302
There is a slippery slope here. If DL 360's are currently the highest revenue customers, $7.5 K J international and $2k+ transcons, and they are now guaranteed upgrades, they may switch to the $1.5K Y fares international and $500 transcons. If this happens, DL loses massive marginal revenue. This is one of the main factors that kept SWUs YBM. You need to keep the high revenue from the HVCs.
#710
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#711
Join Date: Nov 2003
Location: ORD / MDW / FLL
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I've been watching this threat with great interest and must admit that I am very suspect of DL's intentions with these changes.
While the regional and global upgrades sound appealing, if the availability of low-mileage award tickets is any indication, we'll never get to use these. Personally, I will not be selecting these as my Diamond benefit until I see how this plays out.
As for the no complimentary UGs on the BE transcons out of JFK I think they are making a huge mistake. By not offering these they have eliminated any reason for the most elite flyer to remain loyal to DL. If AA/US offers I would jump ship in a heartbeat.
DL's strategy of late has been perplexing to me.
While the regional and global upgrades sound appealing, if the availability of low-mileage award tickets is any indication, we'll never get to use these. Personally, I will not be selecting these as my Diamond benefit until I see how this plays out.
As for the no complimentary UGs on the BE transcons out of JFK I think they are making a huge mistake. By not offering these they have eliminated any reason for the most elite flyer to remain loyal to DL. If AA/US offers I would jump ship in a heartbeat.
DL's strategy of late has been perplexing to me.
#712




Join Date: Jun 2004
Location: San Diego
Programs: IHG Diamond, HH Diamond, DL Diamond and 2MM
Posts: 3,637
As has been observed many times in this thread, mileage upgrades on these routes do not clear since there is almost never advance inventory and mileage upgrades do not clear at the gate.
To those expecting the ~$250 gate upgrades... DL never sells these on the international routes, why would they do so on these routes (after 3/1)?
To those expecting the ~$250 gate upgrades... DL never sells these on the international routes, why would they do so on these routes (after 3/1)?
People say the old SWU's are a gamble if you buy up for an M+ without clearing at time of purchase. But if we use the new global upgrades on a V fare, then I don't see the risk. I would be stuck in the back of the plane under the old scheme anyway.
#713
Join Date: Dec 2013
Location: Northern California
Programs: DL DM Charter, 2.9MM; 2019 PM and falling; Kettle everywhere else
Posts: 243
As a lowly PM, I was upgraded last night JFK-SFO. I thoroughly enjoyed the flight, knowing it was likely the last time that will happen for me.
#714
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#715




Join Date: Jun 2005
Location: PBI | Formerly CLT, LHR & AMS (with just a bit of PSP)
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There is a slippery slope here. If DL 360's are currently the highest revenue customers, $7.5 K J international and $2k+ transcons, and they are now guaranteed upgrades, they may switch to the $1.5K Y fares international and $500 transcons. If this happens, DL loses massive marginal revenue. This is one of the main factors that kept SWUs YBM. You need to keep the high revenue from the HVCs.
The "vast majority" of these folks are
(a) OPMs, who have their assistant book travel based on policy. The assistant is allowed to book J/F, the assistant books J/F. This flight becomes part of the overall travel scheme. The person flying (HVC) has no idea of the fare or fare code or anything else. They are too busy, to worry about such trivial things
or (b) typical high earners, this is of minimal worry. When you earn in excess of 1million/year+++ (most) people don't sit around analyzing such things, unless, it's a personal interest and hobby (of which, it is NOT for the vast majority of people who fly).
#716




Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,437
turkeyRIOO, you are thinking too much here.
The "vast majority" of these folks are
(a) OPMs, who have their assistant book travel based on policy. The assistant is allowed to book J/F, the assistant books J/F. This flight becomes part of the overall travel scheme. The person flying (HVC) has no idea of the fare or fare code or anything else. They are too busy, to worry about such trivial things
or (b) typical high earners, this is of minimal worry. When you earn in excess of 1million/year+++ (most) people don't sit around analyzing such things, unless, it's a personal interest and hobby (of which, it is NOT for the vast majority of people who fly).
The "vast majority" of these folks are
(a) OPMs, who have their assistant book travel based on policy. The assistant is allowed to book J/F, the assistant books J/F. This flight becomes part of the overall travel scheme. The person flying (HVC) has no idea of the fare or fare code or anything else. They are too busy, to worry about such trivial things
or (b) typical high earners, this is of minimal worry. When you earn in excess of 1million/year+++ (most) people don't sit around analyzing such things, unless, it's a personal interest and hobby (of which, it is NOT for the vast majority of people who fly).
Agreed. My guess is that someone becomes 360 because they pay for BE.
#717




Join Date: Jun 2005
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Posts: 8,208

OPM is a very big factor here. Not that there is anything wrong with that.
Also, sometimes, in for a pound.....
For instance, one that has the means who regularly buys M+ for 2500 (with the intention to upgrade), but now is unable to confirm a few upgrades decides to just purchase the Z for 3400.
But, in my experience, most OPM situations are either BusinessElite or a fare class that cannot regularly upgrade (new, Global Upgrades, notwithstanding). Often those required to book coach are required to book lowest fare, and those fares are often in classes below M+. Even with ticket change fees, discount fares often are most cost effective (even with a change when necessary, and change fee) for these flyers.
#718
Join Date: Jun 2012
Location: Earth
Programs: DL Plat MM, Marriott Plat, UA PE
Posts: 43
On the surface the ability to upgrade any fare with the Global certificates seems like a homerun... However, I suppose time will tell what inventory Delta releases for said upgrades. Analagous to Delta offering award flights for 5 miles but never releasing the seats. In their entirety, these changes appear to be a net positive...
#719
Join Date: Dec 2013
Posts: 1
Bye Bye Delta...
I've been basically commuting from LAX to NYC for years, and know dozens of others who have as well. All of us are diamond or platinum, and of the several I've spoken to, every singe one is about to burn through our accumulated miles, and head elsewhere. Personally, I've had at least Platinum status for about a decade, so I'm surprised they're going to let us all go as we're fairly high revenue fliers. I suspect they think that businesses will buy out the seats but almost all of us are writers/actors/consultants traveling on our own businesses dime...really surprising.
Ah well...
Ah well...
#720
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