2014 SkyMiles Program Changes

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Old Dec 10, 13, 1:20 pm
  #1  
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2014 SkyMiles Program Changes

As we come to the end of the calendar year, we’ll be sending out emails this week to tell you about some upcoming changes to the SkyMiles program – many of which will begin at the start of the new Medallion program year on March 1, 2014.

Changes to Systemwide Upgrades (SWUs):
We are always looking for opportunities to fine-tune the Medallion program and we’ve received a lot of valuable feedback about the SWUs component of our Medallion benefits.

On March 1, 2014, we’re replacing SWUs with two new certificate types: Global Upgrades and Regional Upgrades. Global Upgrades will be available on all routes and Regional Upgrades will be available on the same routes as Medallion Complimentary Upgrades, but have a higher priority.

Both Global and Regional Upgrades will be valid on Delta flights for all paid Economy class fares except for E, providing you even more options and convenience.

  • Diamond Medallion members can choose either four Global Upgrades or eight Regional Upgrades as one of their Choice Benefits selections

  • Platinum Medallion members can choose four Regional Upgrades


The current SWUs will still be available as Choice Benefits selections through February 28, 2014 and all the terms and conditions of the existing certificates continue to apply.

Added Choice Benefits:
There will also be two new Choice Benefits options available for selection beginning March 1, 2014:

• Global Entry application vouchers – Diamond Medallion members can select 2 and Platinum Medallion members can select one

• Tiffany & Co. Diamond Medallion premium luggage tags (2 for Diamond Medallions only)

Unlimited Complimentary Upgrades:

Starting with the new Medallion program year on March 1, 2014, Medallion members will enjoy Complimentary Upgrades on flights between Hawaii and Los Angeles, Salt Lake City, San Francisco, or Seattle. However, in light of significant investments in our coast-to-coast BusinessElite experience - including premium amenities like fully flat-bed seats, Westin Heavenly In-Flight Bedding, on-demand entertainment, and premium dining - we will no longer offer Medallion Complimentary Upgrades on flights between New York-JFK and Los Angeles, San Francisco, or Seattle beginning March 1, 2014.

More information about the program changes for the 2014 Medallion year are available on the SkyMiles News and Updates section of delta.com. We’ll be following your comments here and look forward to reading your feedback.
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Old Dec 10, 13, 1:22 pm
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Originally Posted by DwayneSkyMiles View Post
we will no longer offer Medallion Complimentary Upgrades on flights between New York-JFK and Los Angeles, San Francisco, or Seattle beginning March 1, 2014.
And boom goes the dynamite.

Just saw my question answered in the link... so you can't even use a regional upgrade for the JFK tcon, but instead need a global? Wow

Additional question... will agents be properly trained on how to code the new upgrade certs, so pax aren't left sitting in the back because they're 12 on the list instead of #1 when trying to use a regional or global?

EDIT: Disappointed to see the upgrade certs are still only usable with a companion on the same reservation... so you can't buy a BE ticket and upgrade someone else who is flying with you.

Last edited by rylan; Dec 10, 13 at 1:32 pm
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Old Dec 10, 13, 1:23 pm
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Originally Posted by DwayneSkyMiles View Post
On March 1, 2014, we’re replacing SWUs with two new certificate types: Global Upgrades and Regional Upgrades. Global Upgrades will be available on all routes and Regional Upgrades will be available on the same routes as Medallion Complimentary Upgrades, but have a higher priority.

Both Global and Regional Upgrades will be valid on Delta flights for all paid Economy class fares except for E, providing you even more options and convenience.

.

Wow!!! real upgrade certificates! That is awesome!!! Now that makes me want to re-qualify for Diamond!

Last edited by vgb2001; Dec 10, 13 at 1:31 pm
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Old Dec 10, 13, 1:24 pm
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Originally Posted by DwayneSkyMiles View Post
As we come to the end of the calendar year, we’ll be sending out emails this week to tell you about some upcoming changes to the SkyMiles program – many of which will begin at the start of the new Medallion program year on March 1, 2014.

Changes to Systemwide Upgrades (SWUs):
We are always looking for opportunities to fine-tune the Medallion program and we’ve received a lot of valuable feedback about the SWUs component of our Medallion benefits.

On March 1, 2014, we’re replacing SWUs with two new certificate types: Global Upgrades and Regional Upgrades. Global Upgrades will be available on all routes and Regional Upgrades will be available on the same routes as Medallion Complimentary Upgrades, but have a higher priority.

Both Global and Regional Upgrades will be valid on Delta flights for all paid Economy class fares except for E, providing you even more options and convenience.

  • Diamond Medallion members can choose either four Global Upgrades or eight Regional Upgrades as one of their Choice Benefits selections

  • Platinum Medallion members can choose four Regional Upgrades


The current SWUs will still be available as Choice Benefits selections through February 28, 2014 and all the terms and conditions of the existing certificates continue to apply.

Added Choice Benefits:
There will also be two new Choice Benefits options available for selection beginning March 1, 2014:

• Global Entry application vouchers – Diamond Medallion members can select 2 and Platinum Medallion members can select one

• Tiffany & Co. Diamond Medallion premium luggage tags (2 for Diamond Medallions only)

Unlimited Complimentary Upgrades:

Starting with the new Medallion program year on March 1, 2014, Medallion members will enjoy Complimentary Upgrades on flights between Hawaii and Los Angeles, Salt Lake City, San Francisco, or Seattle. However, in light of significant investments in our coast-to-coast BusinessElite experience - including premium amenities like fully flat-bed seats, Westin Heavenly In-Flight Bedding, on-demand entertainment, and premium dining - we will no longer offer Medallion Complimentary Upgrades on flights between New York-JFK and Los Angeles, San Francisco, or Seattle beginning March 1, 2014.

More information about the program changes for the 2014 Medallion year are available on the SkyMiles News and Updates section of delta.com. We’ll be following your comments here and look forward to reading your feedback.
I'll be back after I finish popping the corn.
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Old Dec 10, 13, 1:24 pm
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I like the West Coast-Hawaii upgrade possibility!!!!

Yay to these changes!!!

About time we get some good news with SM changes!
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Old Dec 10, 13, 1:25 pm
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Originally Posted by DwayneSkyMiles View Post
As we come to the end of the calendar year, we’ll be sending out emails this week to tell you about some upcoming changes to the SkyMiles program – many of which will begin at the start of the new Medallion program year on March 1, 2014.
Changes to Systemwide Upgrades (SWUs):
We are always looking for opportunities to fine-tune the Medallion program and we’ve received a lot of valuable feedback about the SWUs component of our Medallion benefits.
On March 1, 2014, we’re replacing SWUs with two new certificate types: Global Upgrades and Regional Upgrades. Global Upgrades will be available on all routes and Regional Upgrades will be available on the same routes as Medallion Complimentary Upgrades, but have a higher priority.
Both Global and Regional Upgrades will be valid on Delta flights for all paid Economy class fares except for E, providing you even more options and convenience.
  • Diamond Medallion members can choose either four Global Upgrades or eight Regional Upgrades as one of their Choice Benefits selections
  • Platinum Medallion members can choose four Regional Upgrades
The current SWUs will still be available as Choice Benefits selections through February 28, 2014 and all the terms and conditions of the existing certificates continue to apply.
Added Choice Benefits:
There will also be two new Choice Benefits options available for selection beginning March 1, 2014:
• Global Entry application vouchers – Diamond Medallion members can select 2 and Platinum Medallion members can select one
• Tiffany & Co. Diamond Medallion premium luggage tags (2 for Diamond Medallions only)

Unlimited Complimentary Upgrades:

Starting with the new Medallion program year on March 1, 2014, Medallion members will enjoy Complimentary Upgrades on flights between Hawaii and Los Angeles, Salt Lake City, San Francisco, or Seattle. However, in light of significant investments in our coast-to-coast BusinessElite experience - including premium amenities like fully flat-bed seats, Westin Heavenly In-Flight Bedding, on-demand entertainment, and premium dining - we will no longer offer Medallion Complimentary Upgrades on flights between New York-JFK and Los Angeles, San Francisco, or Seattle beginning March 1, 2014.
Some positives here. Some negatives...

Does this mean that RMU will not be usable on JFK-LAX|SFO|SEA?

Also, it mentions that PM can choose 4 RMU, but no GMU - is this true? Will PM's be limited to only choosing RMU?

Thanks to DwayneSkyMiles for posting

Last edited by timmy83; Dec 10, 13 at 1:33 pm
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Old Dec 10, 13, 1:26 pm
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Originally Posted by DwayneSkyMiles View Post
Both Global and Regional Upgrades will be valid on Delta flights for all paid Economy class fares except for E, providing you even more options and convenience.
That's a pretty positive change!

David
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Old Dec 10, 13, 1:26 pm
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Happy to see the upgrade certificate changes!!

Taking away complimentary UGs on the JFK - SEA/SFO/LAX routes though is not much appreciated.

To add: GLAD to see some DM-only options!
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Old Dec 10, 13, 1:29 pm
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This thread is going to be so long if people keep "quoting" the OP's entire original post....
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Old Dec 10, 13, 1:30 pm
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Originally Posted by vgb2001 View Post
Wow!!! real upgrade certificates! That is awesome!!! Now that makes me want to re-qualify for Diamond!
Sitting here with my cynical hat on, upgrade certs from any fare doesn't mean you'll be able to actually find inventory or use them. Remember, DL just killed RP/OP inventory visibility? This goes right in line with it... they don't want you to see what flights have inventory and have you buy a cheap fare and use a cert.

My prediction: Global upgrades will have zero advance inventory and only clear either at the gate or a couple days before departure.

Note that PMs now no longer can upgrade international travel except for with miles, which don't clear day of departure.
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Old Dec 10, 13, 1:33 pm
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Originally Posted by DiverDave View Post
That's a pretty positive change!

David
Provided that the RP (correct code?) inventory is actually there...
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Old Dec 10, 13, 1:33 pm
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Since the cost differential on TATL tickets to be able to use an SWU had pretty much made them useless for me, and with the enhanced possibilities to use them domestically, including Hawaii, for me, the SWUs just became a real enhancement. I guess if you wanted to use them, you could route through SLC or elsewhere to fly to JFK?
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Old Dec 10, 13, 1:33 pm
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Why don't Platinums have the ability to select at least 2 Global Certificates?
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Old Dec 10, 13, 1:34 pm
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Originally Posted by timmy83 View Post
Some positives here. Some negatives...

Does this mean that RMU will not be usable on JFK-LAX|SFO|SEA?

Also, it mentions that PM can choose 4 RMU, but no GMU - is this true? Will PM's be limited to only choosing RMU?

Thanks to DwayneSkyMiles for posting
According to this:
http://www.delta.com/content/www/en_...tificates.html

only Global on this route
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Old Dec 10, 13, 1:34 pm
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Originally Posted by StayingHomeIsBetter View Post
I'll be back after I finish popping the corn.
Don't forget the beer.

There's also a notice at delta.com that the 2016 program year will begin 2/1/2016, and that will affect folks who are earning their status in 2014 as it will expire a month early.

Originally Posted by StayingHomeIsBetter View Post
Provided that the RP (correct code?) inventory is actually there...
Isn't it always?

David
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