Skymiles Change Rumor?
Apr 22, 2012, 5:31 pm
#2116
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Apr 22, 2012, 5:46 pm
#2117
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I'm seeing this #2083 as the last post, but the top and bottom of the page tell me that I'm on page 139 of 140 of this thread. When I click for page 140 or the next page, FT sends me back to page 139. Is this happening to anyone else?
Apr 22, 2012, 6:07 pm
#2118
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Yes, and not just this thread but a few others as well. Seems like data base inconsitency in phpBB (or whatever forum software that is used here). These forums get frequent db corruption errors and downtime, so likely another one is a coming..
Apr 22, 2012, 6:22 pm
#2119
Join Date: May 2010
Posts: 3,461
I fear you are correct.
Consider this thread: over 2000 posts and over 130,000 visits.
The suits on Virgina Ave may not be the brightest bulbs in the box when it comes to customer relations, but I cannot imagine them failing to respond to quell the rumors if there was nothing whatsoever valid about what is being suggested here.
If the rumors were entirely devoid of foundation, why would DL management allow the negative feelings and perceptions that are growing here continue to fester?
Something is in the works. The details may not precisely correspond to any of the rumors posted here, but they are likely close enough in concept to the rumors that there is insufficient wiggle room left to provide DL management plausible deniability. Hence, the lack of response.
Consider this thread: over 2000 posts and over 130,000 visits.
The suits on Virgina Ave may not be the brightest bulbs in the box when it comes to customer relations, but I cannot imagine them failing to respond to quell the rumors if there was nothing whatsoever valid about what is being suggested here.
If the rumors were entirely devoid of foundation, why would DL management allow the negative feelings and perceptions that are growing here continue to fester?
Something is in the works. The details may not precisely correspond to any of the rumors posted here, but they are likely close enough in concept to the rumors that there is insufficient wiggle room left to provide DL management plausible deniability. Hence, the lack of response.
A great portion of the posts seem to be posters fighting with each other.. posters bragging about thier spend and other useless stuff. (See above again) As a result, this thread is no more important to Delta then any other on this board IMHO.
Yes, they will make a change. But 2,000 posts on a message board is not something they need to issue a press release for.
Apr 22, 2012, 7:01 pm
#2120
Join Date: Jan 2006
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Unlucky DL rep will have to sift through all 2000 posts.
Apr 22, 2012, 7:34 pm
#2121
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Yes mine kept getting stuck on Page 138
Apr 22, 2012, 8:19 pm
#2122
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The big question I have is how much confidence do you have in SMI posting?
I have 0 confidence that either SMI will post, but that is a different issue.
Apr 22, 2012, 8:22 pm
#2123
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I'm on page 53, why do people decide to have their settings set so you have so few posts on a page?
Apr 22, 2012, 8:37 pm
#2124
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Apr 22, 2012, 8:48 pm
#2125
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That's the problem tho - you're expecting them to get into specifics they either 1) can't, in an effort to continue their relationship with sources who give them information, or 2) they know baseline information, but not enough to satiate the needs of the information hungry.
That said, in this day and age, it is naive for anyone to expect anything other than a revenue based reward system. While someone may be 125K MQM flyer, the LUT fares they are purchasing are, in the end, worth less than a 75K flyer who buys H/Q/K.
People who contribute a significant revenue toward Delta shouldn't be worried, at least with the glasses I have on.
That said, in this day and age, it is naive for anyone to expect anything other than a revenue based reward system. While someone may be 125K MQM flyer, the LUT fares they are purchasing are, in the end, worth less than a 75K flyer who buys H/Q/K.
People who contribute a significant revenue toward Delta shouldn't be worried, at least with the glasses I have on.
Additionally, don't forget this is value available on DL.dumb where the award calendar works the way it has for the past 3-4 years. So in the future when you want to redeem a TATL business class ticket, you need $5K worth of points instead of $3K worth of points.
I disagree. An award program that gives a percentage of one's ticket price back for future flight credit (which appears to be the type of system Delta is shooting for) does not serve as an effective stimulus for low- or high-revenue per segment / mile passengers to incrementally spend more with Delta over the long term imo.
Yep, that is why I said before and will say it again, the implementation of such a program is basically anti-mileage runners.
Agreed my former boss who is ATL based and fly to Europe quite a bit always buys the higher fares so he can use miles to upgrade or SWUs or to have a better shot on medallion heavy routes. He is only PM, but I bet he spends more than quite a few DMs. I confess although I am PM it was mainly on sLUT TATL fares and thus totally mileage based.
I am certain that Southwest has had the opposite experience. Even FT members, and we are total cheapskates, have reported "buying up" to BS (as we have dubbed their Business Select fare) when deep discounts are not available or when spending other people's money. Southwest's tighter rules on fare re-use (funds are locked to one passenger name) have also made refundable fares like BS relatively more attractive.
Delta *will* improve its mix of fares sold with a revenue-based program. The question is whether too many profitable customers will jump ship to other airlines, reducing the size of Delta's total revenue so much that it offsets the improved fare mix.
Delta *will* improve its mix of fares sold with a revenue-based program. The question is whether too many profitable customers will jump ship to other airlines, reducing the size of Delta's total revenue so much that it offsets the improved fare mix.
Consider this thread: over 2000 posts and over 130,000 visits.
The suits on Virgina Ave may not be the brightest bulbs in the box when it comes to customer relations, but I cannot imagine them failing to respond to quell the rumors if there was nothing whatsoever valid about what is being suggested here.
If the rumors were entirely devoid of foundation, why would DL management allow the negative feelings and perceptions that are growing here continue to fester?
Something is in the works. The details may not precisely correspond to any of the rumors posted here, but they are likely close enough in concept to the rumors that there is insufficient wiggle room left to provide DL management plausible deniability. Hence, the lack of response.
The suits on Virgina Ave may not be the brightest bulbs in the box when it comes to customer relations, but I cannot imagine them failing to respond to quell the rumors if there was nothing whatsoever valid about what is being suggested here.
If the rumors were entirely devoid of foundation, why would DL management allow the negative feelings and perceptions that are growing here continue to fester?
Something is in the works. The details may not precisely correspond to any of the rumors posted here, but they are likely close enough in concept to the rumors that there is insufficient wiggle room left to provide DL management plausible deniability. Hence, the lack of response.
Apr 22, 2012, 8:54 pm
#2126
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Apr 22, 2012, 9:03 pm
#2127
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This is post #2093 in this thread, but my DL forum page shows that it is reply #2099 and hence should be post #2100 here. What is happening?
ADDED: Now I see that this post of mine is #2101, which agrees with the information on the DL forum page, but the posts between #2093 and #2101 are missing from the thread.
ADDED: Now I see that this post of mine is #2101, which agrees with the information on the DL forum page, but the posts between #2093 and #2101 are missing from the thread.
Apr 22, 2012, 9:10 pm
#2128
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This is post #2093 in this thread, but my DL forum page shows that it is reply #2099 and hence should be post #2100 here. What is happening?
ADDED: Now I see that this post of mine is #2101, which agrees with the information on the DL forum page, but the posts between #2093 and #2101 are missing from the thread.
ADDED: Now I see that this post of mine is #2101, which agrees with the information on the DL forum page, but the posts between #2093 and #2101 are missing from the thread.
Apr 22, 2012, 10:00 pm
#2129
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News From Friday's DAL Board Meeting
From a friend who is interning at DAL as a translator for the non-English members of SkyTeam:
In a departure from the normally cordial, surprise-free nature of DAL board meetings, J.W. Robertson presented the final plans for announcement of the EOS (Evolution of SkyMiles) to the Board before announcing it to members and flipping the switch to activate the new loyalty program (May 1st).
Everything seemed to go smoothly, Bastian and Hankeinstein chimed in with approval and a little patting themselves on the back during the presentation.
At the end, Anderson thanked Robertson and the entire team for the months of effort that have gone into the program. Particularily Rev. Mgmt, Loyalty and IT.
Then he asked about how this has been tested in the Social Networking world. Silence.
Anderson then mentioned that his nephew visited him this past weekend and gave him an 'awakening' to the world of Social Networking, Goggles, and a website with shocking amount of information and feedback about Delta called FlyerTalking.com. Anderson said he learned of a feature of the Million Miler Program that he admitted he didn't know. He mentioned the group of customers who traveled to attend the LGA event. He was impressed with the passion of these people.
Anderson said he was a bit confused by the chatter, but clearly there were some strong opinions and threats to leave DL over EOS. Enough to give him pause.
Robertson replied that he has people who monitor that site as well as others, and while he acknowledged that many there had 'concerns' about the rumors of EOS he pointed out that these people are 'gamers' and mostly purchase LUT fares, hardy typical of Delta's average passenger. He said 26.5% of all customer care complaints come from FlyerTalkers and 31% of all compensation given to people their database cross references as members of that site. He guesses that the SPAM folder his 2nd assistant has is filled with emails coming from the FlyerTalk.com domain.
Anderson wondered aloud if based on the things he read online if EOS could turn into a Public Relations problem?
Hankenstein (Mr. Ham Sandwich) pounded his fist on the table, proclaiming that these people are cheats, gamers, who walk around with their Diamond cards but have only a couple of thousand in spend. "Look at their scores! Look at their spend!!" He said Delta needs to either up-sell these people or move them down in terms of how we reward them for their behavior.
Anderson, agreed that his been the goal of the project, but said that someone was even so against the plan that they registered under the name Staying At Home Is Better. He said freedom of travel is the foundation of Delta's business and if people are so upset that they say staying at home or the office is better Delta is loathe to successfully implement any new programs.
Anderson asked to table the plan while a consultant is hired to help sell this to the social networking community. (Randy Peterson was mentioned as someone to bring in ASAP.)
Bastian asked what to do in the meantime. Anderson replied that plan Z should be implemented in the meantime.
......
Does anyone know what plan z is????
In a departure from the normally cordial, surprise-free nature of DAL board meetings, J.W. Robertson presented the final plans for announcement of the EOS (Evolution of SkyMiles) to the Board before announcing it to members and flipping the switch to activate the new loyalty program (May 1st).
Everything seemed to go smoothly, Bastian and Hankeinstein chimed in with approval and a little patting themselves on the back during the presentation.
At the end, Anderson thanked Robertson and the entire team for the months of effort that have gone into the program. Particularily Rev. Mgmt, Loyalty and IT.
Then he asked about how this has been tested in the Social Networking world. Silence.
Anderson then mentioned that his nephew visited him this past weekend and gave him an 'awakening' to the world of Social Networking, Goggles, and a website with shocking amount of information and feedback about Delta called FlyerTalking.com. Anderson said he learned of a feature of the Million Miler Program that he admitted he didn't know. He mentioned the group of customers who traveled to attend the LGA event. He was impressed with the passion of these people.
Anderson said he was a bit confused by the chatter, but clearly there were some strong opinions and threats to leave DL over EOS. Enough to give him pause.
Robertson replied that he has people who monitor that site as well as others, and while he acknowledged that many there had 'concerns' about the rumors of EOS he pointed out that these people are 'gamers' and mostly purchase LUT fares, hardy typical of Delta's average passenger. He said 26.5% of all customer care complaints come from FlyerTalkers and 31% of all compensation given to people their database cross references as members of that site. He guesses that the SPAM folder his 2nd assistant has is filled with emails coming from the FlyerTalk.com domain.
Anderson wondered aloud if based on the things he read online if EOS could turn into a Public Relations problem?
Hankenstein (Mr. Ham Sandwich) pounded his fist on the table, proclaiming that these people are cheats, gamers, who walk around with their Diamond cards but have only a couple of thousand in spend. "Look at their scores! Look at their spend!!" He said Delta needs to either up-sell these people or move them down in terms of how we reward them for their behavior.
Anderson, agreed that his been the goal of the project, but said that someone was even so against the plan that they registered under the name Staying At Home Is Better. He said freedom of travel is the foundation of Delta's business and if people are so upset that they say staying at home or the office is better Delta is loathe to successfully implement any new programs.
Anderson asked to table the plan while a consultant is hired to help sell this to the social networking community. (Randy Peterson was mentioned as someone to bring in ASAP.)
Bastian asked what to do in the meantime. Anderson replied that plan Z should be implemented in the meantime.
......
Does anyone know what plan z is????
Apr 22, 2012, 10:07 pm
#2130
Join Date: Nov 2010
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Priceless!
Anderson then mentioned that his nephew visited him this past weekend and gave him an 'awakening' to the world of Social Networking, Goggles, and a website with shocking amount of information and feedback about Delta called FlyerTalking.com. Anderson said he learned of a feature of the Million Miler Program that he admitted he didn't know. He mentioned the group of customers who traveled to attend the LGA event. He was impressed with the passion of these people.
Anderson said he was a bit confused by the chatter, but clearly there were some strong opinions and threats to leave DL over EOS. Enough to give him pause.
Anderson said he was a bit confused by the chatter, but clearly there were some strong opinions and threats to leave DL over EOS. Enough to give him pause.
Hankenstein (Mr. Ham Sandwich) pounded his fist on the table, proclaiming that these people are cheats, gamers, who walk around with their Diamond cards but have only a couple of thousand in spend. "Look at their scores! Look at their spend!!" He said Delta needs to either up-sell these people or move them down in terms of how we reward them for their behavior.
..... (Anderson) said freedom of travel is the foundation of Delta's business and if people are so upset that they say staying at home or the office is better Delta is loathe to successfully implement any new programs.
..... (Anderson) said freedom of travel is the foundation of Delta's business and if people are so upset that they say staying at home or the office is better Delta is loathe to successfully implement any new programs.
They can also say what they want about us, but they also fail to realize our revenue helps pay their salary.
Going into hibernation!
PS: How real is this? I doubt it is but anyways.
Last edited by DHalltheway; Apr 22, 2012 at 10:32 pm