Skymiles Change Rumor?
#2041
Join Date: Apr 2006
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Winston Churchill
This whole thread reminds me of the famous description of Russia by Churchill.
"A riddle wrapped in a mystery inside an enigma"
Cheers
"A riddle wrapped in a mystery inside an enigma"
Cheers
#2042
Join Date: Nov 2010
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#2043
FlyerTalk Evangelist
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And really it shouldn't. I know there are those here that think they are the "voice" of everyone. But in reality there are maybe a couple of hundred people on this board that really follow it, versus 7 million passengers that fly the airline each year.
It is arrogant for anyone to think that because they post here your opinion is more important or that DL will actual do something because "you" singularly are not happy.
flame suit zipped.
It is arrogant for anyone to think that because they post here your opinion is more important or that DL will actual do something because "you" singularly are not happy.
flame suit zipped.
#2044
Join Date: Jul 2011
Location: ATL
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Posts: 2,383
And really it shouldn't. I know there are those here that think they are the "voice" of everyone. But in reality there are maybe a couple of hundred people on this board that really follow it, versus 7 million passengers that fly the airline each year.
It is arrogant for anyone to think that because they post here your opinion is more important or that DL will actual do something because "you" singularly are not happy.
flame suit zipped.
It is arrogant for anyone to think that because they post here your opinion is more important or that DL will actual do something because "you" singularly are not happy.
flame suit zipped.
#2045
Join Date: May 2011
Location: Treasure Coast of FL (MCO/MLB/PBI)
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Posts: 844
Actually, they should. FT is no different than any focus group that DL calls except here they don't have to compensate anyone for participation and they get a slightly (that's the sarcastic font, right) biased population, of which many tend to be in the top tier of their elite program. The one DL focus group I have participated in in the past decade, had 15 people and among the instructions given to us before we got started was "you (the group) have been selected because you represent DL flyers throughout the US." If 15 people is considered representative, I certainly think 200+ would be (though again, we are a skewed sample!).
If they choose to disregard them as insignificant, that's their choice, but they have nothing to lose and everything to gain by simply reading.
#2046
Join Date: Aug 2011
Location: JFK/LGA/EWR
Posts: 1,296
Actually, they should. FT is no different than any focus group that DL calls except here they don't have to compensate anyone for participation and they get a slightly (that's the sarcastic font, right) biased population, of which many tend to be in the top tier of their elite program. The one DL focus group I have participated in in the past decade, had 15 people and among the instructions given to us before we got started was "you (the group) have been selected because you represent DL flyers throughout the US." If 15 people is considered representative, I certainly think 200+ would be (though again, we are a skewed sample!).
#2047
Join Date: Nov 2010
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Depends how they construct the focus group and what they used it for. Most of us here are anonymous to Delta but in a focus group they may be looking at people who fly specific routes, at particular times at particular airports on particular equipment or some other factor(s) which they generally won't announce.
They would have 13 flyers with no status 1 RT flight a year and 2 with status, which apparently they did as was indicated earlier in the thread.
Actually, they should. FT is no different than any focus group that DL calls except here they don't have to compensate anyone for participation and they get a slightly (that's the sarcastic font, right) biased population, of which many tend to be in the top tier of their elite program. The one DL focus group I have participated in in the past decade, had 15 people and among the instructions given to us before we got started was "you (the group) have been selected because you represent DL flyers throughout the US." If 15 people is considered representative, I certainly think 200+ would be (though again, we are a skewed sample!).
Last edited by DHalltheway; Apr 19, 2012 at 9:15 am
#2048
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I'm sure DL or whoever they pay as consultants on this would use more than one focus group of fifteen.
#2049
Join Date: Jan 2010
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#2050
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#2051
Join Date: Nov 2011
Posts: 766
Just wanted to add a comment that I got yet another e-mail talking about using 100,000 miles to get a $1000 discount for Australian travel. These kinds of e-mails make me nauseated as I don't want to leave delta.....but will if forced.
#2052
Join Date: Nov 2010
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PS: I am with you about the not wanting to leave DL.
#2053
Join Date: Mar 2008
Programs: DL BA Amex
Posts: 916
I agree it is a poor value for 100k miles, but if I felt like leaving Delta every time I saw "bad value" in one of their offers, I would have been gone a long time ago!
Last edited by bajrbajr; Apr 19, 2012 at 10:53 am
#2054
Join Date: Jul 2011
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I'm sure we were only one section that they called in for focus groups on that topic. But, our group was only 15. Conveniently, seemed to be mostly folks with no status who all seemingly worked in downtown ATL near the office building where our group met. Convenience sample if I've ever seen one!
#2055
Join Date: Jun 2011
Location: AL
Programs: All of the Above
Posts: 1,374
Been reading this thread on and off, and just curious if I'm the only one that has put the DL Reserve/Plat on the shelf for the time being? I'm already reached the $30K spend MQM bonus, but not yet the $60K, so I've swapped to the SPG card until something, or nothing, comes out. I can wait until Nov or so to resume using the DL cards to get MQM bonuses by 12/31. I haven't changed my scheduled flights, but a huge chunk of Am Ex spending has changed.