Continental.com Master Thread [Report Ideas & Problems Here]
#1366
Join Date: Jul 2004
Programs: CO Gold; SPG Gold***; AvisFirst;
Posts: 3,970
PDA Check-in after EUA bug
If you receive an EUA (but perhaps haven't seen the email yet) and subsequently check in on the PDA site, you're asked whether you want an upgrade. If you say, "yes" the site gets stuck on that page - the one asking. You have to say, "no" in order to proceed. I'm hopeful that saying, "no" didn't affect the check-in for the return flight as well (as in take one off the list).
#1367


Join Date: Dec 2008
Location: CLE
Programs: UA Silver
Posts: 1,284
I've complained about this before, and see it's still not fixed.
Is it too much to ask to include the actual flight number and time in the FareLock confirmation email?
I usually want to nab a decent fare and then forward this email to coworker(s) to see if there's agreement on the exact time of the flight. As it stands now, the FareLock confirmation email is completely useless and I need to copy/paste from my reservations and compose a new email. Pain in the ....
Is it too much to ask to include the actual flight number and time in the FareLock confirmation email?
I usually want to nab a decent fare and then forward this email to coworker(s) to see if there's agreement on the exact time of the flight. As it stands now, the FareLock confirmation email is completely useless and I need to copy/paste from my reservations and compose a new email. Pain in the ....
#1368
Join Date: Jul 2004
Programs: CO Gold; SPG Gold***; AvisFirst;
Posts: 3,970
I've complained about this before, and see it's still not fixed.
Is it too much to ask to include the actual flight number and time in the FareLock confirmation email?
I usually want to nab a decent fare and then forward this email to coworker(s) to see if there's agreement on the exact time of the flight. As it stands now, the FareLock confirmation email is completely useless and I need to copy/paste from my reservations and compose a new email. Pain in the ....
Is it too much to ask to include the actual flight number and time in the FareLock confirmation email?
I usually want to nab a decent fare and then forward this email to coworker(s) to see if there's agreement on the exact time of the flight. As it stands now, the FareLock confirmation email is completely useless and I need to copy/paste from my reservations and compose a new email. Pain in the ....
#1369
Join Date: Feb 2005
Location: PEK
Programs: Alas, the Gravy Train Hath Ended...just happy to be an OW Sapphire and a ST Ivory...whatever
Posts: 4,389
I ahve 2 itineraries that I took a few weeks ago and 2 segments on Colgan Air have not posted to ym OP account yet. I went to CO.o.l. and entered the ticket numbers as requested, and it says that they cannot find the ticket numbers and/or they are invalid. It is ticketed through UA, but I added my OP number to the flights and the mainline segments posted within 24 hours, but these Colgan segments have not. They don't start with -005 (they start with 016), so how would I go about requesting credit?
#1370


Join Date: Jan 2004
Location: Vancouver Island CA, Boquete PA, Buenos AIres AR
Programs: UA MM P *G, Global Entry, Marriott, Hilton, Fairmont, Hyatt, Starwood etc
Posts: 323
Unable to ticket at this time
Greetings all. Twice today I have been told by Continental I could not proceed to charge a ticket for no apparent reason. Heading to United I was able to ticket the exact same itinerary with no problem using the exact same credit card info. First two flights are CO metal, remainder UA.
Now, I HAVE been doing a dance trying to defer final ticketing until my spouse's commitments are finalized. Since I wasn't given the option of holding the fare, this has involved making and canceling similar reservations three days in a row (during which time I might add the prices have jumped around considerably).
Is it conceivable that CO won't sell to me because they know I have essentially the same itinerary already bought on UA? Or am I being paranoid here? When I did it in reverse, e.g. buy on UA but before canceling tickets on CO, there has been no problem. Maybe CO.com is just having a bad day? (but why take it out on me!) Could it have anything to do with the fact that UA advertises a price match? Thanks for any intelligence.
Now, I HAVE been doing a dance trying to defer final ticketing until my spouse's commitments are finalized. Since I wasn't given the option of holding the fare, this has involved making and canceling similar reservations three days in a row (during which time I might add the prices have jumped around considerably).
Is it conceivable that CO won't sell to me because they know I have essentially the same itinerary already bought on UA? Or am I being paranoid here? When I did it in reverse, e.g. buy on UA but before canceling tickets on CO, there has been no problem. Maybe CO.com is just having a bad day? (but why take it out on me!) Could it have anything to do with the fact that UA advertises a price match? Thanks for any intelligence.
#1371
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,856
I'm always amused by the warning CO.com gives you when you use Multi-City search. If I plug in LAX-EWR for Option one and EWR-RIC for option two it gives me a warning in red at the bottom saying "This itinerary departs from LAX and arrives RIC". Well yeah...that's what I asked it to do!
#1372
FlyerTalk Evangelist




Join Date: Dec 2009
Programs: UA, LY
Posts: 13,179
Is it conceivable that CO won't sell to me because they know I have essentially the same itinerary already bought on UA? Or am I being paranoid here? When I did it in reverse, e.g. buy on UA but before canceling tickets on CO, there has been no problem. Maybe CO.com is just having a bad day? (but why take it out on me!) Could it have anything to do with the fact that UA advertises a price match? Thanks for any intelligence.
#1373
Join Date: Feb 2005
Location: PEK
Programs: Alas, the Gravy Train Hath Ended...just happy to be an OW Sapphire and a ST Ivory...whatever
Posts: 4,389
My last few CO.o.l. flight searches tonight have resulted in prices given to my in Chinese Yuan (CNY)
#1374
Join Date: Feb 2005
Location: PEK
Programs: Alas, the Gravy Train Hath Ended...just happy to be an OW Sapphire and a ST Ivory...whatever
Posts: 4,389
I was just filing a customer care report, and in the description box it would not allow me to submit the text with "special characters" ...of which there were none. I tried and I tried, and then deleted two periods together ".." and it worked. I did not know that periods were special characters.
#1375
Join Date: Sep 2006
Location: CLE
Programs: CO Gold - 1MM, IC Plat, Hertz PC
Posts: 1,644
Is Auto Checkin still available?
I don't fly as much anymore so I probably missed it but my last few flights I have noticed there is no Auto Checkin option? Can anyone confirm it is no longer available?
Thanks,
CLEHillbilly
Thanks,
CLEHillbilly
#1376
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,856
Looking at the new guide to United Clubs on CO.com they seem to have left off some information when combining ex-UA Clubs. For example, the details for the former RCC at EWR just says for location "Gate level, beyond Security"
#1377
Join Date: Feb 2005
Location: PEK
Programs: Alas, the Gravy Train Hath Ended...just happy to be an OW Sapphire and a ST Ivory...whatever
Posts: 4,389
Booked a trip on a 738 IAH-SFO, and the fare information shows:
Y9, YN9, B9, M9, E9, U9, H9, HN9, Q9, V9, W9
Funny to see that there are no F class seats listed at all on a 738.
Y9, YN9, B9, M9, E9, U9, H9, HN9, Q9, V9, W9
Funny to see that there are no F class seats listed at all on a 738.
#1378
Join Date: Oct 2011
Location: Houston, Texas
Programs: CO PE
Posts: 1
Revenue for Presidential Platinum
Hello all,
The Onepass activity page used to report revenue so you could see how close you are to Presidential Platinum, but it has been gone for a while now.
Is there a way to find out where I sit in terms of revenue progress? Are they even awarding Presidential Platinum with the pending release to the new combined program?
Thanks in advance!
The Onepass activity page used to report revenue so you could see how close you are to Presidential Platinum, but it has been gone for a while now.
Is there a way to find out where I sit in terms of revenue progress? Are they even awarding Presidential Platinum with the pending release to the new combined program?
Thanks in advance!
#1379
FlyerTalk Evangelist




Join Date: Dec 2009
Programs: UA, LY
Posts: 13,179
Hello all,
The Onepass activity page used to report revenue so you could see how close you are to Presidential Platinum, but it has been gone for a while now.
Is there a way to find out where I sit in terms of revenue progress? Are they even awarding Presidential Platinum with the pending release to the new combined program?
Thanks in advance!
The Onepass activity page used to report revenue so you could see how close you are to Presidential Platinum, but it has been gone for a while now.
Is there a way to find out where I sit in terms of revenue progress? Are they even awarding Presidential Platinum with the pending release to the new combined program?
Thanks in advance!
GS has no official qualifications, and is invite-only. It seems from other threads that to get GS, you need at least $50K on full fares (F, J, C, D, Y, B).
Try reading this (long) thread, and posting questions about GS there: United Global Services Status (Qualification, Benefits, etc.) [Merged]
And of course, welcome to FT!!

