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Dec 22, 2011 | 7:31 am

#1396

edcho

Join Date: May 2011

Posts: 5,815

Quote:

Originally Posted by eagle92

Yep...same here...my list of future reservations are all gone...

This is kinda annoying

Dec 22, 2011 | 8:08 am

#1397

Clincher

Join Date: Aug 2005

Location: NY

Programs: The local deli gives me 1 free sandwich after I buy 10

Posts: 4,046

Quote:

Originally Posted by channa

Same here. Plus it's being slow to login.

I guess their crack programmers are up to something again.

Yup. Happens from time to time. They're probably making some really cool improvements

Dec 22, 2011 | 8:09 am

#1398

edcho

Join Date: May 2011

Posts: 5,815

Quote:

Originally Posted by Clincher

Yup. Happens from time to time. They're probably making some really cool improvements

Or someone pressed the wrong button.

Dec 22, 2011 | 8:10 am

#1399

6rugrats

Join Date: Nov 2007

Location: IAD

Programs: No Loyalty to any airline

Posts: 2,378

Mine are also gone. I can't even get the page to load to look at them individually.

Dec 22, 2011 | 8:15 am

#1400

DawgmanOH

Join Date: Nov 2001

Location: Cleveland, Ohio, USA

Programs: UA 1K, DL PM, Bonvoy Titanium, HH Diamond

Posts: 1,354

Can't even make a new reservation. It times-out. Hope the crack team is working on this!

Dec 22, 2011 | 8:16 am

#1401

joel67

Join Date: Dec 2010

Location: ORD

Programs: UA 1K/MM, MC Life Plat, HH Gold

Posts: 722

Yesterday my reservation with one CO metal leg and one UA metal leg had the UA leg drop out of sight while a CO agent was looking at it. That leg still showed on the UA site, though. Makes me think they're trying to fix a synchronization problem and could be loading the res database that the site references.

Dec 22, 2011 | 8:18 am

#1402

edcho

Join Date: May 2011

Posts: 5,815

Now I can't even reach the site!

Quote:

Originally Posted by joel67

That happens once in awhile (more often when you were upgraded or something changed on the CO metal).

Dec 22, 2011 | 8:21 am

#1403

Clincher

Join Date: Aug 2005

Location: NY

Programs: The local deli gives me 1 free sandwich after I buy 10

Posts: 4,046

Quote:

Originally Posted by edcho

Or someone pressed the wrong button.

probably shut down to eliminate damage from the mistake fare.

Not that there is a mistake fare - just saying that would be a reason for an airline to shut down its website

Dec 22, 2011 | 8:22 am

#1404

edcho

Join Date: May 2011

Posts: 5,815

Quote:

Originally Posted by Clincher

probably shut down to eliminate damage from the mistake fare.

Not that there is a mistake fare - just saying that would be a reason for an airline to shut down its website

$1 fare between LAX/SFO - NYC?

I wish.

Dec 22, 2011 | 8:31 am

#1405

joel67

Join Date: Dec 2010

Location: ORD

Programs: UA 1K/MM, MC Life Plat, HH Gold

Posts: 722

The CO reservation system really makes me nostalgic for the old days of IT. Back before we had today's powerful and robust distributed database software that can easily manage huge amounts of data spread over multiple servers, we had to compartmentalize the software into small functional units that each managed their own limited datasets. This necessitated a whole lot of duplication of data and led to endless fun debugging communication and synchronization problems. I'll bet they have to hire old geezers like me to maintain their systems because today's generation of programmers wouldn't know what to make of it!

Dec 22, 2011 | 8:55 am

#1406

edcho

Join Date: May 2011

Posts: 5,815

Got this message now:

Quote:

continental.com is temporarily unavailable. For immediate assistance call the worldwide reservations offices listed below.

Country Phone Number
United States 800.525.0280,
800.537.9222 (Español)
Australia 1 300 361 400,
61 7 3407 7289 (BNE)
Bahamas 800 231 0856
Belgium 02 643 39 39
Bermuda 800 231 0856
Brazil - Sao Paulo (11) 2122 7500,
other cities: 0800 702 7500
Canada 800 231 0856
China-Beijing 86-10 8527 6686
China-Other Areas 400 650 6686
Costa Rica 0800 44 0005
Denmark 701 26 233
Dominican Republic - Santo Domingo (809) 262 1060,
other cities: 1 200 1062
France 01 71 23 03 35
Germany 0180 3212610
Guam 671 647 6453
Hong Kong (852) 3198 5777
India - Delhi 91 124 431 5500
India - Mumbai 224 090 8000
Ireland 1 890 925 252
Israel 03 511 67 77
Italy - Milan 02 69 63 32 56
Italy - Rome 06 66 05 30 30
Japan - Tokyo 03 5464 5050
Japan - Other Areas 0120 24 2414
Mexico 01 800 900 5000
Netherlands 02 0346 9381
Norway 810 03 630
Panama 00 800 044 0001,
(507) 265 0040,
011 800 044 0001 (cell phone)
Puerto Rico 800 231 0856
Spain 900 96 1266,
91 453 4364 (cell phones)
Sweden 08 585 36954
Switzerland - Geneva 417 7280
Switzerland - Outside Geneva 022 417 7280
Switzerland - Zurich 01 800 9212 (Swiss-German),
02 24 177 280 (French)
United Kingdom - London 01 293 776 464
United Kingdom - Other Areas 0845 60 767 60,
0845 60 707 77 (BusinessFirst)
United States 800.525.0280,
800.537.9222 (Español)

Dec 22, 2011 | 9:24 am

#1407

Clincher

Join Date: Aug 2005

Location: NY

Programs: The local deli gives me 1 free sandwich after I buy 10

Posts: 4,046

I just bought a ticket! Still slow tho

Dec 30, 2011 | 1:36 am

#1408

channa

FlyerTalk Evangelist

Join Date: Aug 2002

Location: Bay Area, CA

Programs: UA Plat 2MM; AS MVP Gold 75K

Posts: 35,092

Receipt Generation Errors

Bought a couple tickets a bit ago, and am unable to get a receipt. Ticketing was quick (for CO -- about 5 minutes), but it won't display a receipt:

We were unable to process your eTicket receipt. Processing may take up to 15 minutes.

If you continue to have problems obtaining a receipt, please contact 800.579.3959 or send an e-mail to [email protected] for assistance.
If you would like to request a new receipt and you completed your travel within the past 7 days, please click here and follow the instructions provided.

Thank you for choosing Continental Airlines

I've waited more than the requisite 15 minutes that CO's systems request to generate a receipt.

Fortunately there's a UA segment on these, so I'm able to use the UA confirmation number and see the ticket number, so it's good and I can deal with getting a CO receipt later.

Anyone else having trouble getting receipts out of CO today?

Dec 31, 2011 | 7:50 pm

#1409

uxb

Join Date: Jan 2008

Location: JFK, BUR, YVR

Programs: AC, AS (PLT), BA, DL, HH (G), MR (TIT/LTP), UA (*S), UScAAre (1,94MM), WN

Posts: 5,332

Just wanted to say farewell to Continental.com. I booked my last ticket on the site a few minutes ago. It is an award ticket on AC from PEK to YUL. $18,60 + 32500 CO miles. I attempted to make this reservation on United.com, but of course, you cannot see partner inventory on United. Bleh! Will miss Continental.