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Continental.com Master Thread [Report Ideas & Problems Here]

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Continental.com Master Thread [Report Ideas & Problems Here]

 
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Old Apr 20, 2011 | 3:17 pm
  #1351  
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Incorrect credit card transaction dates at the bottom of receipt and confirmation email.

Wed., Apr. 20, 2011/MASTERCARD XXXXXXXX was charged 150.00 USD for the following: Change Fee - 150.00 USD/150.00 USD per ticket tax included/NON REF

Wed., Apr. 20, 2011/MASTERCARD XXXXXXXX was charged 50.00 USD for the following: Change Fee - 50.00 USD/50.00 USD per ticket tax included/NON REF


The bottom 50.00 change fee was actually done last week on the outbound flight. The 150.00 change fee was done today for the return flight.
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Old Apr 20, 2011 | 3:21 pm
  #1352  
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"Change Flights" button disappears from reservations detail page once the reservation is checked in online. If I want to change the flight, I have to go out to the Manage Reservations screen (or the home page) and click the Change Flights link there.
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Old Apr 23, 2011 | 11:24 am
  #1353  
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Beverage service only on 13.5 hour flight?

Flight 88 PEK/EWR shows
Main Cabin: Beverage
under Inflight Amenities: on continental.com.
On the iPhone app it shows:
Beverage service (time permitting).

I assume this is an errorat least I sure hope so.
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Old May 3, 2011 | 10:37 am
  #1354  
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Can we please add flight numbers and times to the initial FareLock email notification? Would be nice to be able to forward the email to colleagues while coordinating flights.
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Old May 5, 2011 | 5:14 pm
  #1355  
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I just received my graphical email confirmation post-ticketing - it looks pretty except everything is missing except my name and OP#. The yellow box with details and the flight summary box are both empty.
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Old May 11, 2011 | 10:34 am
  #1356  
 
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New CO website - issues w/UA flights

The latest CO website edition (with improved UA flight handling) still has a few issues with UA flights:

1. Does not update fare class from Economy to First following a UDU. Got UDU'd yesterday. .bomb shows me confirmed in F, while CO's website still lists me as Economy (V). Seat assignment is listed correctly, however it won't let me change it to a different F seat.

2. CO website is still unable to handle UA flights with a stopover & aircraft change. When clicking on 'change seats', the website will show the seatmap for the first flight/aircraft, but on the View Reservation page lists assigned seats for the 2nd leg.
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Old May 31, 2011 | 2:42 am
  #1357  
 
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Question Will I need to pay $25 for award ticket change

please cancel this post. thx

Last edited by bearteacher; May 31, 2011 at 3:18 am
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Old May 31, 2011 | 4:08 am
  #1358  
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Originally Posted by bearteacher
please cancel this post. thx
Just hit the "Alert a Moderator" button and tell them to delete the post
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Old Jun 1, 2011 | 7:19 am
  #1359  
 
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According to an agent, you cannot use onepass miles for the codeshare IAD-MAD flight on Aer Lingus. However, if you search online for the flight, it is fully bookable on continental.com with miles.

If for some reason, the flight is bookable, let me know.
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Old Jun 3, 2011 | 5:10 am
  #1360  
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Originally Posted by bigbird090
According to an agent, you cannot use onepass miles for the codeshare IAD-MAD flight on Aer Lingus. However, if you search online for the flight, it is fully bookable on continental.com with miles.

If for some reason, the flight is bookable, let me know.
If you want to book it with miles, and it's showing up online as a possibility, then do it. Forget what the agent told you
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Old Jun 9, 2011 | 5:36 am
  #1361  
 
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Virgin, United, Continental miles

Hey first time on this forum, hoping someone can help.

I'm trying to sort out which program to use for my upcoming flights. I'm flying Air New Zealand to Sydney then United from Sydney to LAX. I know Continental and Virgin are partners, so with the merger with United I am wondering if it is possible to earn Virgin miles flying United. I'm just trying to work out my best option. I have a few different frequent flyer accounts from when I didn't really know how it all worked.

I have:
Virgin Flying club 5000+ miles
Continental One Pass 1000+ miles
US Airways 2500+ miles
Delta 4000+ miles
Air Tahiti Nui 7000+ miles

I wish I'd know that some of these were partners before so I could have combined them. I'd love to hear any suggestions. Thanks.
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Old Jun 10, 2011 | 1:30 am
  #1362  
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Originally Posted by North!and
Hey first time on this forum, hoping someone can help.

I'm trying to sort out which program to use for my upcoming flights. I'm flying Air New Zealand to Sydney then United from Sydney to LAX. I know Continental and Virgin are partners, so with the merger with United I am wondering if it is possible to earn Virgin miles flying United. I'm just trying to work out my best option. I have a few different frequent flyer accounts from when I didn't really know how it all worked.

I have:
Virgin Flying club 5000+ miles
Continental One Pass 1000+ miles
US Airways 2500+ miles
Delta 4000+ miles
Air Tahiti Nui 7000+ miles

I wish I'd know that some of these were partners before so I could have combined them. I'd love to hear any suggestions. Thanks.
You cannot. They still operate as separate airlines.

The best place to get help on earning miles is NOT a thread about issues with the Continental site however! Try searching with google the issue, and if nothing comes up, a new thread. Welcome to FT!!
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Old Jun 27, 2011 | 3:34 pm
  #1363  
 
Join Date: Jun 2011
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Originally Posted by UA Insider
Since our old continental.com sticky was in need of a refresh, Id like to start a new one.
This sticky is way, way, WAY out of date by now. Start a new on.
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Old Aug 16, 2011 | 11:01 am
  #1364  
 
Join Date: Jul 2004
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Flight time errors...

CO1458 on Sept 3 shows 4:02; CO1462 on the 10th, 1:58. Looks like someone thinks that NAS is ADT, not EDT.
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Old Aug 28, 2011 | 6:31 pm
  #1365  
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Partner availability can be better when not logged than when logged in with status as detailed here:

http://www.flyertalk.com/forum/conti...ed-status.html

This was also reported in this thread in 2007:

http://www.flyertalk.com/forum/conti...ml#post7458650
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