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Continental.com Master Thread [Report Ideas & Problems Here]

 
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Old May 20, 2010 | 7:10 am
  #1201  
 
Join Date: Jul 2004
Programs: CO Gold; SPG Gold***; AvisFirst;
Posts: 3,970
Originally Posted by freeflyin
Anyone else getting a "technical problem" message when trying to sign in? 8:38 AM EDT
Yup - site seems to be down.
mbreuer is offline  
Old May 22, 2010 | 2:22 pm
  #1202  
 
Join Date: Nov 2007
Location: Northern NJ
Programs: CO OnePass Platinum
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Nonstop ticket price varies based on "Nonstop flights only" option

Trying to price a ticket from DFW to EWR departing 5/31 and returning 6/1.

If "Nonstop flights only" is selected, price starts at $1313.

If "Nonstop flights only" is NOT selected, price starts at $1230 for the same nonstop flights.

I could replicate this repeatedly.
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Old May 22, 2010 | 5:32 pm
  #1203  
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Originally Posted by hoffmanj
Trying to price a ticket from DFW to EWR departing 5/31 and returning 6/1.

If "Nonstop flights only" is selected, price starts at $1313.

If "Nonstop flights only" is NOT selected, price starts at $1230 for the same nonstop flights.

I could replicate this repeatedly.
Yep, I've seen that one before. Old bug. I never check that nonstop box because odds are I'll get screwed on the fare.
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Old May 23, 2010 | 7:43 am
  #1204  
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Originally Posted by hoffmanj
Trying to price a ticket from DFW to EWR departing 5/31 and returning 6/1.

If "Nonstop flights only" is selected, price starts at $1313.

If "Nonstop flights only" is NOT selected, price starts at $1230 for the same nonstop flights.

I could replicate this repeatedly.
This is not a bug. The $1230 price is only available if you pick a connecting flight on the return. If you pick non-stops both ways the ticket is still a $1313 M fare.
sbm12 is offline  
Old Jun 1, 2010 | 5:39 am
  #1205  
 
Join Date: Dec 2004
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When booking a Copa flight on co.com, O class lists as 'First' even though it is really Economy.
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Old Jun 1, 2010 | 3:42 pm
  #1206  
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A small bug:

http://lh3.ggpht.com/_F8MSt2Cmu4U/TA...0/Untitled.jpg
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Old Jun 6, 2010 | 4:46 am
  #1207  
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My account says I have no current reservations when I have about 8.
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Old Jun 9, 2010 | 9:48 am
  #1208  
 
Join Date: Oct 2009
Programs: Hyatt Diamond, No other status for now..
Posts: 249
if i select "search nearby airports", it comes up with that there are flights that are considerably cheaper at other airports, but when i select that airport to depart/return from, the cheaper fare is not listed. this has happened on several occasions. for example, try EWR-FRA from October 1-4.
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Old Jun 9, 2010 | 11:27 am
  #1209  
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Originally Posted by onefatsurfer
if i select "search nearby airports", it comes up with that there are flights that are considerably cheaper at other airports, but when i select that airport to depart/return from, the cheaper fare is not listed. this has happened on several occasions. for example, try EWR-FRA from October 1-4.
I have noticed this happening on "search airports within" too.
LGA, BDL, ALB, PHL show a much cheaper base fare on the 'Select Nearby Airport' chart but the final price is higher.
Interestingly EF and ITA show a base EWR/LGA-FRA S fare at $374 the rest in taxes ($320YQ)
I believe, depending on which airport it is, co.com just calculates the base fare with some of the taxes and other times without - the end price is about the same.
Whether my explanation is correct or not, it is a bit misleading

Last edited by Clincher; Jun 9, 2010 at 11:34 am
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Old Jun 10, 2010 | 3:25 pm
  #1210  
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FWIW - co.com has been down for about 30 minutes. I get a gateway error.
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Old Jun 14, 2010 | 10:02 pm
  #1211  
 
Join Date: Apr 2008
Location: Houston, TX
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Use FF Miles for Pets

I'd love to see if CO could figure out a way to use FF miles to pay for In-Cabin pets. Figure 7500 miles should do it??

Any thoughts?
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Old Jun 15, 2010 | 6:36 am
  #1212  
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Originally Posted by WBrinegar
I'd love to see if CO could figure out a way to use FF miles to pay for In-Cabin pets. Figure 7500 miles should do it??

Any thoughts?
No way they equate 7,500 miles to the $125 (or is it $150) in-cabin pet fee. I'd figure at least double that.
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Old Jun 15, 2010 | 10:33 am
  #1213  
 
Join Date: Jun 2010
Programs: CO - Gold, British Airways Executive Club
Posts: 1
Thumbs down like to see?

Thanks CO Insider for the list of things we'd like to see - well, you're missing a big one!

Recently (6/1) CO stopped giving free upgrades on the Lima-EWR route claiming they were moving all planes to "Business First". So even with seat available there at check in there is no longer a chance of an upgrade.

So, Sunday night I am on this route - and there were 8 seats available in BF. We asked about this at check in and I have to say I loved the answer:

"Sorry, they are for employees on standby"

This translates to me as "screw you for your loyalty and paying for your seat, we're giving it away free"

I have to say that over the years I have been flying Continental I have seen a consistent decline in the quality of benefits.

US airlines have always been behind any international carrier in terms of service (free drinks in coach is just one example, that's standard on any European or Asian major carrier) but I can't help but think it's race to the bottom.

Giving away seats for free while paying elite passengers are travelling just seems way wrong to me.

BTW here's another one - bring back the "Elite Twice as Fast" limited time programs you did last year!!!!

Lastly - I am praying the merger with UA is stopped, this will be a disaster for anyone who flies.
Removes competition, increases prices - exactly where is the upside to the travelling public?
Oh wait, see the above - CO no longer cares about their travelling public.
VMJC is offline  
Old Jun 15, 2010 | 12:01 pm
  #1214  
 
Join Date: Sep 2008
Location: Durban, South Africa
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Posts: 83
Hi there

I am a South African Resident and have to attend a student conference in Dallas in Sep. I want to fly with CO, and the website lets me choose JNB as my departure airport, but how can i pay for my flight as South Africa is not an option as a Billing address?

Please help i am so desperate, CO also have the best fares and so i want to book asap
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Old Jun 15, 2010 | 12:34 pm
  #1215  
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Originally Posted by VMJC
Recently (6/1) CO stopped giving free upgrades on the Lima-EWR route claiming they were moving all planes to "Business First". So even with seat available there at check in there is no longer a chance of an upgrade.

So, Sunday night I am on this route - and there were 8 seats available in BF. We asked about this at check in and I have to say I loved the answer:

"Sorry, they are for employees on standby"

This translates to me as "screw you for your loyalty and paying for your seat, we're giving it away free"
Well the employee was misinformed and certainly spoke inappropriately but the policy is quite clear. And you got exactly what you paid for - a seat in the cabin you reserved.

Originally Posted by VMJC
BTW here's another one - bring back the "Elite Twice as Fast" limited time programs you did last year!!!!
Not gonna happen.

Originally Posted by VMJC
Lastly - I am praying the merger with UA is stopped, this will be a disaster for anyone who flies.
Removes competition, increases prices - exactly where is the upside to the travelling public?
The companies remain in business. That is a pretty good up-side.
sbm12 is offline  


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