Continental.com Master Thread [Report Ideas & Problems Here]
#1231
FlyerTalk Evangelist
Join Date: Apr 2008
Location: ORD
Programs: PWP Postmaster General, :rolleyes: Sapphire, UA GS, and Marriott Plat
Posts: 10,665
I am not seeing this issue in Chrome, Firefox, or IE.
#1232
Join Date: Jul 2004
Programs: CO Gold; SPG Gold***; AvisFirst;
Posts: 3,970
Enhancement request
When PNR's are split, PLEASE save the resulting PNR's into the account(s) from whence they came!
#1233
Join Date: Jul 2004
Programs: CO Gold; SPG Gold***; AvisFirst;
Posts: 3,970
Inconsistent seat information...
(Reported to co.com support)
CO1884 7/3/2010
PDA Site:
Upgrade standby list: shows capacity 12, booked 10, blocked 1
Flight standby list shows: full/full
Co.com reservations shows one business seat available
orbits shows one business class seat for sale
Seatcounter shows 2 coach and 1 bus seat available
Very odd.
CO1884 7/3/2010
PDA Site:
Upgrade standby list: shows capacity 12, booked 10, blocked 1
Flight standby list shows: full/full
Co.com reservations shows one business seat available
orbits shows one business class seat for sale
Seatcounter shows 2 coach and 1 bus seat available
Very odd.
Last edited by mbreuer; Jul 2, 2010 at 8:25 am Reason: (corrected co.com info)
#1234



Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hyatt Explorist; MVC Chairman
Posts: 6,181
#1236



Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hyatt Explorist; MVC Chairman
Posts: 6,181
CO.com lounge location dropdown box needs updating
If someone from co.com is monitoring this (I've sent this via web email twice in the past seven months), please remove the following locations from the dropdown box for lounge locations as the result yielded is "No clubs found." These locations appear to be remnants of prior alliances.
JAX, MEM, MKE, BNA, MSY, ZYP, ZFV, SLC, ZWU, PBI
JAX, MEM, MKE, BNA, MSY, ZYP, ZFV, SLC, ZWU, PBI
#1238

Join Date: Dec 2009
Location: IAH
Programs: UA Plat, Marriott Plat, AA Gold, Hilton Silver, IHG Plat
Posts: 15
Connection Time 40 min and Avg Flight Delay 52 min
I'm scheduled for Aug 16 from PIT to IAH via EWR. The only flight choice I was given was CO 3366 (Colgan Air) 2:05 P - 3:50 P. The scheduled flight from Newark leaves at 4:30 P. I recently checked flightstats.com and CO 3366 is late greater than 50% of the time with an average delay of 52 minutes which means the ability to make my connecting flight is almost zero. I called the Elite line and was told that this is a "legal" connection and there would be a $150 change fee to move to an earlier flight out of Pittsburgh. I then spoke to a supervisor and asked how CO could schedule a "legal" flight with almost no chance of a connection. She then tried to check her system for delays and came up with Not Available. Since she could not confirm the delays on her system she said she could not do anything about it. I'm aware I can try to change 24 hours in advance with no charge but there must be some way to get someone to look at this scheduling. Is there someone at CO that looks at these things?
#1240
Join Date: Jun 2008
Location: LAX, MSY
Programs: CO Platinum 1MM, Hertz Presidents Circle, Hilton Diamond, HI Platinum
Posts: 24
I've been trying to book LAX->EWR as a reward ticket recently and I notice that there is lots of F available as long as a connection is involved. However I find that most of the connections involving CO on one or both come up with No available BF or F seats for this segment. It's always the CO flight and IF they are BOTH CO flights then I've been getting the warning for the entire trip! This really means that there is NO availability for that routing.
For example: (for travel September 2)
There are no First/BusinessFirst/International Business Class seats available on CO525 in the New York/Newark, NJ (EWR - Liberty) to Cleveland, OH (CLE) market.
! There are no First/BusinessFirst/International Business Class seats available on CO173 in the Cleveland, OH (CLE) to Los Angeles, CA (LAX) market.
For example: (for travel September 2)
There are no First/BusinessFirst/International Business Class seats available on CO525 in the New York/Newark, NJ (EWR - Liberty) to Cleveland, OH (CLE) market.
! There are no First/BusinessFirst/International Business Class seats available on CO173 in the Cleveland, OH (CLE) to Los Angeles, CA (LAX) market.
#1241
Join Date: Jun 2008
Location: LAX, MSY
Programs: CO Platinum 1MM, Hertz Presidents Circle, Hilton Diamond, HI Platinum
Posts: 24
The colors on the reward calendar are supposed to show the availability of standard Y, F or both. However they seem to be highly inacurate to the point of being almost useless. Even when looking for just one ticket I often find inventory where none is shown on the calendar and no inventory of either F or Y when Green is shown.
#1242
Join Date: Apr 2010
Location: Houston
Programs: CO Gold, HH Gold, SPG Gold, MR Silver
Posts: 2
Can't get through on phone due to "high call volume"
I've had several issues in recent months that have required me to call but each time I have received the "can't take your call due to high call volume message". I've tried the elite access line and the regular lines, various days and times and no luck. How is one supposed to contact Continental via phone these days or is it simply no longer an option?
#1243
A FlyerTalk Posting Legend




Join Date: Apr 2001
Location: PSM
Posts: 69,232
I've had several issues in recent months that have required me to call but each time I have received the "can't take your call due to high call volume message". I've tried the elite access line and the regular lines, various days and times and no luck. How is one supposed to contact Continental via phone these days or is it simply no longer an option?
#1244
Join Date: Nov 2009
Location: EWR/GRU/BSL/HND
Programs: UA, DL, AC25k
Posts: 230
I've had several issues in recent months that have required me to call but each time I have received the "can't take your call due to high call volume message". I've tried the elite access line and the regular lines, various days and times and no luck. How is one supposed to contact Continental via phone these days or is it simply no longer an option?
on my 3rd try. On my first try I have been getting the same message.
I haven't called the elite line, but it has worked on the other lines.
#1245
Join Date: Apr 2009
Location: Vancouver, Houston
Programs: UA-Perma Plat, Hyatt-Sucks, HHonors - Dia., Marriott - Gold
Posts: 438
The colors on the reward calendar are supposed to show the availability of standard Y, F or both. However they seem to be highly inacurate to the point of being almost useless. Even when looking for just one ticket I often find inventory where none is shown on the calendar and no inventory of either F or Y when Green is shown.

