Similar problem here...
I'm thinking about waitlisting for the return segment but this wont allow me to.
The option that appears is waitlisting for the GVA-EWR flight (which I already am) and I'd like to waitlist for the EWR-GVA

I'll show it here:




(btw, it keeps going on)
Care to help CO Insider?

Update:
I called the support desk and the lady at the other end of the line told me she's seen the website do crazy things before, but nothing this crazy. She reported it to the programmers and told me it should be sorted out within the week.

Lessons: As a CO flyer stay on CO flights over water. Avoid Lufthansa.

On October 9 my wife and I were returning to BRO from Florence, Italy via FRA and IAH. We were issued boarding passes for BusinessFirst (with points) on the FRA to IAH leg (CO 047). LH 4059 was scheduled to depart FLR at 10am and indicated a 10:20 delayed departure until that time. At 10am LH 4059was canceled for �technical� reasons. We were provided food and drink coupons and kept at the gate until nearly 16:00, at which time we were put on a transfer bus to the arrival terminal, collected our bags, and given a new economy class itinerary, without seat assignments on any segment, departing from Bologna at 06:40 on October 10 via FRA, ORD, and IAH. Bus transportation to Bologna and hotel accommodations and meal at the Bologna Sheraton were provided.

Complaints
Flight cancelations happen � no airline is perfect. My primary complaint is that our class of service went from BusinessFirst on the longest leg of our journey to unassigned seats in economy, all without any consultation. It is a terrible policy to ignore ticketed upgraded seats when re-booking due to airline-caused cancelation. Points for upgrades when confirmed and ticketed are a form of payment. Some effort should have been made to work with me on a revised itinerary that would honor my ticketed trip. Clearly LH did not want to honor upgrades that were for a CO flight segment even though the cancelation that caused me to be on an LH flight was their fault. (BTW - CO didn't cover itself in glory here, either. I called CO from the bus at some expense and while they would honor the upgrade if they had space on Sunday or Monday they only showed Tuesday availability and the manager our friendly agent went to for approval wouldn't - and I quote - "extend our vacation 2 days" to let us keep the upgraded service...but that's another story.)

My additional complaint is that we were simply held hostage at the gate in FLR for nearly 6 hours with minimal communication. A few passengers at a time were called up and allowed to leave and we were repeatedly assured it would be another 20 minutes but no explanation was given as to how re-bookings were being handled. If 6 hours are required to re-book a single Lufthansa Cityline flight and Star Alliance Gold customers are among the last to be re-booked without consultation, business processes need to be changed. Also, it was obviously known that equipment issues would cause the flight to be canceled long before its departure. No effort was made to re-book us or allow us to re-book ourselves on other airlines before that time. I can imagine that on this Saturday there were not enough people to do more than handle the scheduled flights, let alone handle a canceled one, but it is clearly a bad business process that does not have a contingency for the unexpected cancelation.

Bottom line: Memories of a wonderful trip to Italy were hurt by poor Lufthansa policy and business processes. Will avoid them in the future.

What does this have to do with Continental.com?

Sorry to hear of your troubles but you are likely entitled to compensation from Lufthansa for the delay and the downgrade. The EU laws are pretty good on this front.

Navigation error. Sorry. Meant it to be a new topic not a reply to the CO.com post.

It seems that while I'm going from one page to another on co.com (including loading the home page initially) I get a warning box with the title "Security Info." It says, "This page contains both secure and nonsecure items. Do you want to display the nonsecure items?"

This box seems to pop up more on co.com than on other sites I go to. Is this a co.com issue or something in my browser settings? It's not a hugely big deal, but it's annoying when you click on a link and look away for a minute, then when you look back thinking the page is loaded, you're staring at that message. Is there some way I can designate this site as "safe" so I don't get these warnings?

Thanks.

It's the graphics portion of the page. You might try a different browser than IE.

I'll try that at home. Can't on my laptop, as it's a work computer and I don't think they'd want me loading another browser. Any other ideas?

Thanks.

Remove the "S" from https in the URL and browse to your heart's content.

It works! Thanks. The only time it comes up again is when I log in and it puts the "s" back in. I just take the "s" out again and I don't see the reminder.

There is a setting ... don't recall what it is... I just try to stick with Firefox.

My plat coworker is checking in for SAN-IAH-CLE tomorrow and is being prompted to pay for bags and ELR seating. Called elite line and they said the OP number was not in the record. Odd, since this is the return segment and there were no issues on the outbound.

Flew CO 820 last night, the 9 PM departure IAH-PHX. The website described the fare in F as "Beverage and a selection of complimentary snacks". We only received one bag of pretzels. Seems a bit of an overstatement.

Hmm... Maybe it means that they will start using a snackbasket soon like US and DL do. That would be major improvement on short flights if they did that.

Just for the heck of it I tried to buy more miles and use the Elite Maximizer for an itinerary next week. I get all the way past clicking the purchase button and then it errors out. I called the Electronic Support Desk and they said there might be a website error. It also failed on my attempt to buy up to F on a different itinerary. I could use miles though.

Anyone had success with buying miles or F through the website within the last few days?

FWIW
DLM