Continental.com Master Thread [Report Ideas & Problems Here]
#1383
A FlyerTalk Posting Legend




Join Date: Oct 2007
Location: Cleveland, OH
Programs: UA Priemier Gold
Posts: 70,426
Reward tix for Cape Air flights with CO codeshares continue to be unbookable through the CO.com engine. (This has persisted since roughly this summer)
#1384


Join Date: Mar 2005
Programs: Continental Onepass, Hilton, Marriott, USAir and now UA
Posts: 7,381
SIN to HKG upgrades
A question to CO INSIDER
I have been informed that elites on flights flown by CO from HKG-SIN are not being EUA upgraded although according to the CO website, these 737 flights are indeed eligible. I am going to be on these flights in about 3 weeks and would certainly like to know if upgrading for elites is permitted. It is apparent from the CO thread that the ground staff is saying they are not and flights are leaving with empty F seats and with elites in Y.
I do not want to make a fool of myself. If these flights are indeed not EUA eligible, please let me know so I don't make a pest of myself. On the other hand, if the converse is true, then is it possible to inform the gound staff at these stations (and maybe send me a PM which I can copy and take with me to HKG) so I can at least be on the upgrade list? Thanks in advance.
Radonc1
I have been informed that elites on flights flown by CO from HKG-SIN are not being EUA upgraded although according to the CO website, these 737 flights are indeed eligible. I am going to be on these flights in about 3 weeks and would certainly like to know if upgrading for elites is permitted. It is apparent from the CO thread that the ground staff is saying they are not and flights are leaving with empty F seats and with elites in Y.
I do not want to make a fool of myself. If these flights are indeed not EUA eligible, please let me know so I don't make a pest of myself. On the other hand, if the converse is true, then is it possible to inform the gound staff at these stations (and maybe send me a PM which I can copy and take with me to HKG) so I can at least be on the upgrade list? Thanks in advance.
Radonc1
#1385




Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Marriott LT Titan, Avis PC, Hilton Gold
Posts: 9,925
Z preface code no longer showing before fare cde on account statement when upgraded.
Example - If upgrade on K fare for example - statement used to show ZK. Now it only shows K - even though there was an upgrade.
Example - If upgrade on K fare for example - statement used to show ZK. Now it only shows K - even though there was an upgrade.
#1386
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,856
#1387
Join Date: Dec 2007
Location: BUF/YYZ/LAS/LHR/ or waiting at EWR or CLE!
Programs: United 1K, CO Pres Club,AMEX Plat, Nexus
Posts: 74
Can't log in to CO.com or the iOS app.
Travelled yesterday and everything worked properly. Today, on co.com I get this message:
! Please contact the OnePass Service Center for assistance with your account.
Tried my wife's account and get the same error. Tried looking at my iPhone app and get the same error.
Any ideas? Anyone else having trouble?
! Please contact the OnePass Service Center for assistance with your account.
Tried my wife's account and get the same error. Tried looking at my iPhone app and get the same error.
Any ideas? Anyone else having trouble?
#1388
Join Date: Aug 2011
Programs: Continental Gold
Posts: 9
Gold Status Question
Hi - i'm going to be about 2500 miles shy of getting gold status for next year. I dont have any more trips planned for this year. Is there any way I can buy these miles to retain my gold status - does anyone know?
Thanks for your help!
Thanks for your help!
#1389


Join Date: Dec 2008
Location: CLE
Programs: UA Silver
Posts: 1,284
#1390


Join Date: Aug 2007
Location: SBA
Programs: UA & AA 1 million miler
Posts: 1,145
My friend booked reward tickets for me online in from of me.
He logged in his OP account and booked the tickets for me with entering my OP number and my credit card information to pay for the security fee there.
We are looking at the eTickets receipt, and it shows my friend's credit card number (he stored his CC info) even he entered my credit card numbers and also does not show my OP number there
So I had to pay him for the security fee by cash and entered my MP number at united.bomb. It's UX flights, by the way.
He logged in his OP account and booked the tickets for me with entering my OP number and my credit card information to pay for the security fee there.
We are looking at the eTickets receipt, and it shows my friend's credit card number (he stored his CC info) even he entered my credit card numbers and also does not show my OP number there

So I had to pay him for the security fee by cash and entered my MP number at united.bomb. It's UX flights, by the way.
#1391




Join Date: May 2009
Location: South Park, CO
Programs: Tegridy Elite
Posts: 5,677
Unless there has been another devaluation
my wife (GM) seems to be running into a problem changing an award booking for July. Simply choosing a different date, same O/D, same class, the website insists upon a $75/pp change fee. Is this a known issue or just unlucky?
my wife (GM) seems to be running into a problem changing an award booking for July. Simply choosing a different date, same O/D, same class, the website insists upon a $75/pp change fee. Is this a known issue or just unlucky?
#1392
Join Date: Sep 2009
Location: IAH
Programs: UA 1K, 1MM; IHG Spire; HH Diamond; Marriott Gold (UA); National Executive Elite
Posts: 669
Wishlist: dropdown menu option for airport selection which lists the United hubs.
#1393




Join Date: Jan 2001
Location: LCA / SEA
Programs: AA Plat Pro
Posts: 1,323
All booked flights disappeared from "my reservations" list. I can view individual reservation by entering conf# but the list is gone.
#1394
FlyerTalk Evangelist




Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,092
#1395
Join Date: Nov 2002
Location: EWR, USA, AA 1MM Gold, United Premier Gold, Marriott Gold, Hilton Diamond, Emerald Club Executive
Posts: 1,476


