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-   Continental OnePass (Pre-Merger) (https://www.flyertalk.com/forum/continental-onepass-pre-merger-488/)
-   -   Continental.com Master Thread [Report Ideas & Problems Here] (https://www.flyertalk.com/forum/continental-onepass-pre-merger/673552-continental-com-master-thread-report-ideas-problems-here.html)

mbreuer May 20, 2010 7:10 am


Originally Posted by freeflyin (Post 13991179)
Anyone else getting a "technical problem" message when trying to sign in? 8:38 AM EDT

Yup - site seems to be down.

hoffmanj May 22, 2010 2:22 pm

Nonstop ticket price varies based on "Nonstop flights only" option
 
Trying to price a ticket from DFW to EWR departing 5/31 and returning 6/1.

If "Nonstop flights only" is selected, price starts at $1313.

If "Nonstop flights only" is NOT selected, price starts at $1230 for the same nonstop flights.

I could replicate this repeatedly.

paule123 May 22, 2010 5:32 pm


Originally Posted by hoffmanj (Post 14004881)
Trying to price a ticket from DFW to EWR departing 5/31 and returning 6/1.

If "Nonstop flights only" is selected, price starts at $1313.

If "Nonstop flights only" is NOT selected, price starts at $1230 for the same nonstop flights.

I could replicate this repeatedly.

Yep, I've seen that one before. Old bug. I never check that nonstop box because odds are I'll get screwed on the fare.

sbm12 May 23, 2010 7:43 am


Originally Posted by hoffmanj (Post 14004881)
Trying to price a ticket from DFW to EWR departing 5/31 and returning 6/1.

If "Nonstop flights only" is selected, price starts at $1313.

If "Nonstop flights only" is NOT selected, price starts at $1230 for the same nonstop flights.

I could replicate this repeatedly.

This is not a bug. The $1230 price is only available if you pick a connecting flight on the return. If you pick non-stops both ways the ticket is still a $1313 M fare.

fozz Jun 1, 2010 5:39 am

When booking a Copa flight on co.com, O class lists as 'First' even though it is really Economy.

blug Jun 1, 2010 3:42 pm

A small bug:

http://lh3.ggpht.com/_F8MSt2Cmu4U/TA...0/Untitled.jpg

Lurch Jun 6, 2010 4:46 am

My account says I have no current reservations when I have about 8.

onefatsurfer Jun 9, 2010 9:48 am

if i select "search nearby airports", it comes up with that there are flights that are considerably cheaper at other airports, but when i select that airport to depart/return from, the cheaper fare is not listed. this has happened on several occasions. for example, try EWR-FRA from October 1-4.

Clincher Jun 9, 2010 11:27 am


Originally Posted by onefatsurfer (Post 14104254)
if i select "search nearby airports", it comes up with that there are flights that are considerably cheaper at other airports, but when i select that airport to depart/return from, the cheaper fare is not listed. this has happened on several occasions. for example, try EWR-FRA from October 1-4.

I have noticed this happening on "search airports within" too.
LGA, BDL, ALB, PHL show a much cheaper base fare on the 'Select Nearby Airport' chart but the final price is higher.
Interestingly EF and ITA show a base EWR/LGA-FRA S fare at $374 the rest in taxes ($320YQ)
I believe, depending on which airport it is, co.com just calculates the base fare with some of the taxes and other times without - the end price is about the same.
Whether my explanation is correct or not, it is a bit misleading

Mary2e Jun 10, 2010 3:25 pm

FWIW - co.com has been down for about 30 minutes. I get a gateway error.

WBrinegar Jun 14, 2010 10:02 pm

Use FF Miles for Pets
 
I'd love to see if CO could figure out a way to use FF miles to pay for In-Cabin pets. Figure 7500 miles should do it??

Any thoughts?

sbm12 Jun 15, 2010 6:36 am


Originally Posted by WBrinegar (Post 14133894)
I'd love to see if CO could figure out a way to use FF miles to pay for In-Cabin pets. Figure 7500 miles should do it??

Any thoughts?

No way they equate 7,500 miles to the $125 (or is it $150) in-cabin pet fee. I'd figure at least double that.

VMJC Jun 15, 2010 10:33 am

like to see?
 
Thanks CO Insider for the list of things we'd like to see - well, you're missing a big one!

Recently (6/1) CO stopped giving free upgrades on the Lima-EWR route claiming they were moving all planes to "Business First". So even with seat available there at check in there is no longer a chance of an upgrade.

So, Sunday night I am on this route - and there were 8 seats available in BF. We asked about this at check in and I have to say I loved the answer:

"Sorry, they are for employees on standby"

This translates to me as "screw you for your loyalty and paying for your seat, we're giving it away free"

I have to say that over the years I have been flying Continental I have seen a consistent decline in the quality of benefits.

US airlines have always been behind any international carrier in terms of service (free drinks in coach is just one example, that's standard on any European or Asian major carrier) but I can't help but think it's race to the bottom.

Giving away seats for free while paying elite passengers are travelling just seems way wrong to me.

BTW here's another one - bring back the "Elite Twice as Fast" limited time programs you did last year!!!!

Lastly - I am praying the merger with UA is stopped, this will be a disaster for anyone who flies.
Removes competition, increases prices - exactly where is the upside to the travelling public?
Oh wait, see the above - CO no longer cares about their travelling public.

juzzy Jun 15, 2010 12:01 pm

Hi there

I am a South African Resident and have to attend a student conference in Dallas in Sep. I want to fly with CO, and the website lets me choose JNB as my departure airport, but how can i pay for my flight as South Africa is not an option as a Billing address?

Please help i am so desperate, CO also have the best fares and so i want to book asap

sbm12 Jun 15, 2010 12:34 pm


Originally Posted by VMJC (Post 14136459)
Recently (6/1) CO stopped giving free upgrades on the Lima-EWR route claiming they were moving all planes to "Business First". So even with seat available there at check in there is no longer a chance of an upgrade.

So, Sunday night I am on this route - and there were 8 seats available in BF. We asked about this at check in and I have to say I loved the answer:

"Sorry, they are for employees on standby"

This translates to me as "screw you for your loyalty and paying for your seat, we're giving it away free"

Well the employee was misinformed and certainly spoke inappropriately but the policy is quite clear. And you got exactly what you paid for - a seat in the cabin you reserved.


Originally Posted by VMJC (Post 14136459)
BTW here's another one - bring back the "Elite Twice as Fast" limited time programs you did last year!!!!

Not gonna happen.


Originally Posted by VMJC (Post 14136459)
Lastly - I am praying the merger with UA is stopped, this will be a disaster for anyone who flies.
Removes competition, increases prices - exactly where is the upside to the travelling public?

The companies remain in business. That is a pretty good up-side.


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