I am not seeing this issue in Chrome, Firefox, or IE.

Enhancement request
 

When PNR's are split, PLEASE save the resulting PNR's into the account(s) from whence they came!

Inconsistent seat information...
 

(Reported to co.com support)
CO1884 7/3/2010
PDA Site:
Upgrade standby list: shows capacity 12, booked 10, blocked 1
Flight standby list shows: full/full
Co.com reservations shows one business seat available
orbits shows one business class seat for sale
Seatcounter shows 2 coach and 1 bus seat available

Very odd.

When I split a PNR, the resulting PNRs are both assigned to my account.

Not when the system splits on it's own at check-in.

CO.com lounge location dropdown box needs updating
 

If someone from co.com is monitoring this (I've sent this via web email twice in the past seven months), please remove the following locations from the dropdown box for lounge locations as the result yielded is "No clubs found." These locations appear to be remnants of prior alliances.

JAX, MEM, MKE, BNA, MSY, ZYP, ZFV, SLC, ZWU, PBI

You can actually use Chrome in conjunction with the CO site? I have found that I need to use FF or IE if I want to navigate any deeper than 2 clicks on the site.

Connection Time 40 min and Avg Flight Delay 52 min
 

I'm scheduled for Aug 16 from PIT to IAH via EWR. The only flight choice I was given was CO 3366 (Colgan Air) 2:05 P - 3:50 P. The scheduled flight from Newark leaves at 4:30 P. I recently checked flightstats.com and CO 3366 is late greater than 50% of the time with an average delay of 52 minutes which means the ability to make my connecting flight is almost zero. I called the Elite line and was told that this is a "legal" connection and there would be a $150 change fee to move to an earlier flight out of Pittsburgh. I then spoke to a supervisor and asked how CO could schedule a "legal" flight with almost no chance of a connection. She then tried to check her system for delays and came up with Not Available. Since she could not confirm the delays on her system she said she could not do anything about it. I'm aware I can try to change 24 hours in advance with no charge but there must be some way to get someone to look at this scheduling. Is there someone at CO that looks at these things?

I use Chrome exclusively and have never encountered an issue actually.

I've been trying to book LAX->EWR as a reward ticket recently and I notice that there is lots of F available as long as a connection is involved. However I find that most of the connections involving CO on one or both come up with No available BF or F seats for this segment. It's always the CO flight and IF they are BOTH CO flights then I've been getting the warning for the entire trip! This really means that there is NO availability for that routing.

For example: (for travel September 2)

There are no First/BusinessFirst/International Business Class seats available on CO525 in the New York/Newark, NJ (EWR - Liberty) to Cleveland, OH (CLE) market.
! There are no First/BusinessFirst/International Business Class seats available on CO173 in the Cleveland, OH (CLE) to Los Angeles, CA (LAX) market.

The colors on the reward calendar are supposed to show the availability of standard Y, F or both. However they seem to be highly inacurate to the point of being almost useless. Even when looking for just one ticket I often find inventory where none is shown on the calendar and no inventory of either F or Y when Green is shown.

Can't get through on phone due to "high call volume"
 

I've had several issues in recent months that have required me to call but each time I have received the "can't take your call due to high call volume message". I've tried the elite access line and the regular lines, various days and times and no luck. How is one supposed to contact Continental via phone these days or is it simply no longer an option?

I've not had that problem at all with the elite line, though many have reported it with the regular line at various points in time. Tyr typing in your OnePass number on the keypad rather than speaking it (or vv) to make sure it is recognizing you correctly. You can also try co.com support rather than the regular reservations lines.

What has worked for me is to call 3, 4 times in a row, and I usually get through
on my 3rd try. On my first try I have been getting the same message.
I haven't called the elite line, but it has worked on the other lines.

Flights may be available but don't show up in the ones that are presented to you. Change the number of flights shown to you to 50 from "default" and you may see them.