2011 OnePass Program Changes
#136
FlyerTalk Evangelist
Join Date: Jan 2003
Location: Brooklyn, NY, USA
Programs: DL SM Plat, B6 TrueBlue, UA MP, AAdvantage
Posts: 10,008
#137



Join Date: May 2003
Location: LAX
Programs: UA-Plat 2MM, AA-PPro, DL - Silver, HY-Globalist, MR-LT Plat, HH-Gold
Posts: 1,302
E+/MM clues
I had some good conversations with both the UA and CO brass at the StarMegaDo in Houston and these were my perceptions:
*E+ is a contentious issue. UA wants to keep it, CO is taking a hard look at it. When we mentioned how important E+ was to the head of MP he told us to please make it known to the CO people in the room. Also when UA won best elite program at the FT Awards, the crowd broke out into heavy applause at the mention of E+ to make it known how popular it was.
*No info on MM until next year. They are definitely merging them, but probably won't give details until later in '11. We were basically told this flat out.
*E+ is a contentious issue. UA wants to keep it, CO is taking a hard look at it. When we mentioned how important E+ was to the head of MP he told us to please make it known to the CO people in the room. Also when UA won best elite program at the FT Awards, the crowd broke out into heavy applause at the mention of E+ to make it known how popular it was.
*No info on MM until next year. They are definitely merging them, but probably won't give details until later in '11. We were basically told this flat out.
#138
FlyerTalk Evangelist
Join Date: Jan 2003
Location: Brooklyn, NY, USA
Programs: DL SM Plat, B6 TrueBlue, UA MP, AAdvantage
Posts: 10,008
I had some good conversations with both the UA and CO brass at the StarMegaDo in Houston and these were my perceptions:
*E+ is a contentious issue. UA wants to keep it, CO is taking a hard look at it. When we mentioned how important E+ was to the head of MP he told us to please make it known to the CO people in the room. Also when UA won best elite program at the FT Awards, the crowd broke out into heavy applause at the mention of E+ to make it known how popular it was.
*E+ is a contentious issue. UA wants to keep it, CO is taking a hard look at it. When we mentioned how important E+ was to the head of MP he told us to please make it known to the CO people in the room. Also when UA won best elite program at the FT Awards, the crowd broke out into heavy applause at the mention of E+ to make it known how popular it was.
#139
Original Poster
Company Representative, United Airlines
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,176
Thanks everyone for your questions, and I'll do my best to answer those that haven't already been covered. Here goes...
Hi fozz, the ability to redeem one another's SWUs across both carriers is something we're working on and plan to deliver by mid-2011. Our plan is to deliver sooner, but we want to build in some hedge this time!
Yes, Weatherboy, it'll still be 50K Elite Qualification Miles (EQMs) or 60 Elite Qualification Points (EQPs) in either program to earn Star Alliance Gold status.
We know this is a massively hot topic, radonc1, and the silence simply means we haven't made a decision yet. Don't read any deeper than that!
That's correct, airzim. In 2011, revenue from both Continental and United will count toward both programs' invitation-only Elite qualification (Presidential Platinum and Global Services).
Hi rubenj, the interim cross-carrier Elite upgrade hierarchy we're using will continue through 2011. The Elite tiers will be blended starting in the 2012 program year, and at that time, our new upgrade hierarchy will take effect.
Hi mbreuer, that would be R class.
Hi rolov, your 2010 OnePass Elite status will remain valid through the date printed on your card - Feb. 2011.
As long as you consider mid-year to be "early", J. Edward. As mentioned in my original post, the 2011 SWUs will be deposited starting mid-2011.
There's more to come, AAExPlat. These blanks will all get filled in this coming year. The name and official tier names for the merged program are the only items you'll have to wait longer for, as these will be formally announced later in the year.
Hi reinballe, our plan is to keep a Million Miler program, however, the qualification and benefits are yet to be determined.
Hi GeoMedic, while it's not my place to cite or debate specific banking regulations, I can safely say that there were indeed changes made to regulations that made it difficult to offer the fee-waived credit card as part of our invitation-only Elite program.
Thanks for pointing this out, sbm12. As you suspected, there is indeed a fare class alignment planned for early next year. With this change, S, T, K, L and G will become the lowest five Economy fare classes. We're still finalizing the details these alignment changes, and will share those details once finalized.
We know this is a massively hot topic, radonc1, and the silence simply means we haven't made a decision yet. Don't read any deeper than that!
Hi mbreuer, that would be R class.
As long as you consider mid-year to be "early", J. Edward. As mentioned in my original post, the 2011 SWUs will be deposited starting mid-2011.
In all, I am suprised and disappointed by the lack of specificity of the new program. WHy not come out and give it to us straight:
- Name of the merged Program
- Official Elite tiers of the merged program
- Upgrade rules of merged program
- Mileage earning rules of new program
- Name of the merged Program
- Official Elite tiers of the merged program
- Upgrade rules of merged program
- Mileage earning rules of new program
The only thing that makes no sense at all are the fare classes excluded from the new SWUs. Unless the fares are going to be reorganized (again) the K and G fares should not be listed there. I would expect that STNL would be excluded and W or higher will be valid. CO E fares are equivalent to W fare but with connections so it makes sense to include those as well. But excluding K & G is a very strange move IMO. I hope that's just a typo.
#140




Join Date: Mar 2005
Location: Austin, TX
Programs: CoUniHound 1K 1MM, AA EXP 2MM, DL Plat, Marriott Lifetime Titanium
Posts: 1,679
As a weekly road warrior who qualifies on segments, increasing the segment count for top elite level to 120 EQS is a big blow.
#141
FlyerTalk Evangelist
Join Date: Jan 2003
Location: Brooklyn, NY, USA
Programs: DL SM Plat, B6 TrueBlue, UA MP, AAdvantage
Posts: 10,008
It's very disappointing to me that continuing a feature like E+ that, I for one have paid for out of my own pocket dozens of times, wouldn't be a slam-dunk as one of the key elements to be enthusiastically retained in the combined UaCo.
#142




Join Date: Feb 2004
Location: CLE
Programs: UA GS+LT UC, AA EXP+LT PLT, Fairmont LT PLT, Marriott PLT, Hilton DIA, Hyatt Glob, Avis CHM
Posts: 4,889
Any info on StarNet Blocking?
Can RU's be used to Hawaii on the BF flights?
Can RU's be used to Hawaii on the BF flights?
#143
Join Date: Apr 2009
Location: Vancouver, Houston
Programs: UA-Perma Plat, Hyatt-Sucks, HHonors - Dia., Marriott - Gold
Posts: 438
Hi reinballe, our plan is to keep a Million Miler program, however, the qualification and benefits are yet to be determined.
Hi GeoMedic, while it's not my place to cite or debate specific banking regulations, I can safely say that there were indeed changes made to regulations that made it difficult to offer the fee-waived credit card as part of our invitation-only Elite program.
Hi GeoMedic, while it's not my place to cite or debate specific banking regulations, I can safely say that there were indeed changes made to regulations that made it difficult to offer the fee-waived credit card as part of our invitation-only Elite program.
As a Million Miler, I want to say that it helps my home life a lot that my wife can be at the same level as me (though she flies only about 8 times a year, mostly using my miles). It gives her partial consolation for my continued absences and thus, makes my life easier. I hope this spousal benefit continues.
#145
Join Date: Sep 2009
Location: IAH
Programs: UA 1K, 1MM; IHG Spire; HH Diamond; Marriott Gold (UA); National Executive Elite
Posts: 669
Thanks so much for responding. I hope I wasn't coming across as doubting you. I've always been the one to pull out the rules and read simply to understand.
As a Million Miler, I want to say that it helps my home life a lot that my wife can be at the same level as me (though she flies only about 8 times a year, mostly using my miles). It gives her partial consolation for my continued absences and thus, makes my life easier. I hope this spousal benefit continues.
As a Million Miler, I want to say that it helps my home life a lot that my wife can be at the same level as me (though she flies only about 8 times a year, mostly using my miles). It gives her partial consolation for my continued absences and thus, makes my life easier. I hope this spousal benefit continues.
#146
Join Date: May 2009
Location: PHL
Posts: 2,842
This goes in line with my belief that post merger if you don't fly 100k each year your liklihood of receiving a complimentary upgrade will be so low it won't even be worth considering it a benefit.
#147
Join Date: Apr 2007
Location: East Coast
Programs: UA 1k & MillM
Posts: 563
It is not obvious what they should do with CO's 737s.
I would prefer they left them as is, if adding E+ means removing a row of F-seats (because this would greatly lower my odds of an upgrade).
Naturally, the best outcome is that they leave the number of F-seats intact and add E+. But that might be hoping for too much.
#148
FlyerTalk Evangelist
Join Date: Jan 2003
Location: Brooklyn, NY, USA
Programs: DL SM Plat, B6 TrueBlue, UA MP, AAdvantage
Posts: 10,008
#149
Join Date: Apr 2007
Location: East Coast
Programs: UA 1k & MillM
Posts: 563
See following thread for long discussion on this:
Will E+ seats on COs planes be good news... For domestic flights... I think the answer will depend on "where" these are installed.
If the addition of E+ seats reduces the number of seats in F... it will mean fewer upgrades. That would be bad news IMO.
Is it realistic that E+ seats would be added without removing F seats?
I have my doubts when I look at the ratio of Y seats to F seats on CO planes and compare them to those of similar sized UA planes.
COs ratio of Y seats to F seats on the 737-7, 737-8 and 737-9 ranges between: 6.6 - 9.33.
UAs ratio of Y seats to F seats on (similar sized) A320 ranges between 10.5 - 11.
This makes me wonder what we should wish for. Perhaps the the relevant question might be... Which of the two alternatives do you prefer?
A) 2 segments in E+ and 1 in First
B) 1 segment in ELR and 2 in First
On planes configured for international routes... there is not doubt in my mind that E+ is great. (Because there are no complementary upgrades to BF)... So I hope to see E+ on all International flights... For domestic flights... My top priority will be to keep then number of F seats intact on COs planes.
Note: The ratio on UA bigger planes is much better... According to seatguru.com (which I used to compute all these ratios) the domestic 767 tops with an impressive 6.17 ratio.
The worst Y/F ratio are for COs 737-5 and UAs A319: 13.25 and 14 respectively. (Avoid this equipment if you are hoping for an upgrade).
If the addition of E+ seats reduces the number of seats in F... it will mean fewer upgrades. That would be bad news IMO.
Is it realistic that E+ seats would be added without removing F seats?
I have my doubts when I look at the ratio of Y seats to F seats on CO planes and compare them to those of similar sized UA planes.
COs ratio of Y seats to F seats on the 737-7, 737-8 and 737-9 ranges between: 6.6 - 9.33.
UAs ratio of Y seats to F seats on (similar sized) A320 ranges between 10.5 - 11.
This makes me wonder what we should wish for. Perhaps the the relevant question might be... Which of the two alternatives do you prefer?
A) 2 segments in E+ and 1 in First
B) 1 segment in ELR and 2 in First
On planes configured for international routes... there is not doubt in my mind that E+ is great. (Because there are no complementary upgrades to BF)... So I hope to see E+ on all International flights... For domestic flights... My top priority will be to keep then number of F seats intact on COs planes.
Note: The ratio on UA bigger planes is much better... According to seatguru.com (which I used to compute all these ratios) the domestic 767 tops with an impressive 6.17 ratio.
The worst Y/F ratio are for COs 737-5 and UAs A319: 13.25 and 14 respectively. (Avoid this equipment if you are hoping for an upgrade).
#150
Ambassador: Alaska Airlines




Join Date: Nov 2008
Location: BWI
Posts: 7,393
So that means the CR-1s/RUs will be prioritized behind B-ups and mileage upgrades? I am assuming R class is a subset of ZE, but what do I know

