How exactly does CX Waitlist work for awards?
#526
Ambassador, Hong Kong and Macau




Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,127
I understand what you replied earlier about the one-way waitlist. My question is that: can I technically book additional R/T award to waitlist other outbound flights (assuming there are also other confirmed inbound availability), and just ticket the R/T PNR with cleared outbound and cancel the rest ? I guess it's not encouraged to book extra (inbound) confirmed flights that I don't intend to ticket all.
You incur one cancellation fee if it doesn't.
You are encouraged to declare you'll be no-showing the outbound flight (you might as do it right away if there's no reasonable possibility you can travel that dummy outbound).
#527
Join Date: Jun 2017
Programs: CX GO
Posts: 5
Can I trouble someone to help check loading for J on:
CX601 HKG to MLE on Dec 9, 2017
CX746 and CX738 DXB to HKG on Dec 23, 2017.
Am waitlisted for award tickets and want to gauge my chances. Thanks!
CX601 HKG to MLE on Dec 9, 2017
CX746 and CX738 DXB to HKG on Dec 23, 2017.
Am waitlisted for award tickets and want to gauge my chances. Thanks!
#528
Ambassador, Hong Kong and Macau




Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,127
J4 i0
j1 i0
j9 i9
j1 i0
j9 i9
#529



Join Date: Aug 2016
Programs: AS Silver | AY Silver | OW Ruby | WOH Globalist | IHG Platinum | HH Gold | MB Gold
Posts: 307
New to the points game. Want to use Amex miles for a J in SFO-HKG-HYD. Waitlisted for Nov 10 22:50 outbound CX893/CX649 and Nov 27 01:45 HYD-HKG-SFO inbound CX678/CX870. What are my chances for getting this confirmed and is there a way to increase the chances? Already spoke to Asia miles couple of times they could not do much to clear to confirmation except extending my ticketing deadline to Nov 7.
#530


Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 8,245
New to the points game. Want to use Amex miles for a J in SFO-HKG-HYD. Waitlisted for Nov 10 22:50 outbound CX893/CX649 and Nov 27 01:45 HYD-HKG-SFO inbound CX678/CX870. What are my chances for getting this confirmed and is there a way to increase the chances? Already spoke to Asia miles couple of times they could not do much to clear to confirmation except extending my ticketing deadline to Nov 7.
However, more conceptually (both now or any other time), be willing to break up the sectors. Aka look for SFO to HKG separately from HKG to HYD. It will help your chances further if you're willing to pay cash for one of the imbedded round trips (SFO HKG and HKG HYD). I presume the SFO sectors in biz are more important to you than the HYD sectors. Of course this breaking up method is a less efficient way to use miles but just throwing it out there. You could also add a stopover in HKG and that would give you some additional flexibility for award flights.
Although flights are limited to/from HYD, CX runs 3 daily flights to SFO. So be willing to move to a "less convenient" SFO timing if it's more open than the ones you originally booked to wait list. Ex HKG the SFO flights are CX870 (early afternoon departure), CX892 (early evening departure), and CX872 (midnight). Ex SFO the flights are CX879 (noontime), and CX893/873 (both midnight/latenight).
Last edited by QRC3288; Nov 4, 2017 at 11:56 pm
#531



Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 7,226
New to the points game. Want to use Amex miles for a J in SFO-HKG-HYD. Waitlisted for Nov 10 22:50 outbound CX893/CX649 and Nov 27 01:45 HYD-HKG-SFO inbound CX678/CX870. What are my chances for getting this confirmed and is there a way to increase the chances? Already spoke to Asia miles couple of times they could not do much to clear to confirmation except extending my ticketing deadline to Nov 7.
Code:
110NOVSFOHKG/DCX
10NOV FRI SFO/PST HKG/16
1CX 879 J2 CL DL IL W2 SFOHKG 1130 18501 77W DL 0 5 DCA /E
R1 EL Y9 B9 H9 K9 ML L8 V6 SL NL QC OL
2CX 873 F2 A2 JL CL DL SFOHKG 2250 06002 77W BD 0 DCA /E
IL W2 R1 EL Y4 BL HL KL ML LL VL SL NL QC OL
3CX 895 J4 CL DL IL W4 SFOHKG 0055 08051 359 BD 0 5 DCA /E
R3 E2 Y6 B4 H4 K4 ML LL VL SL NL QC OL
NO MORE - 1* FOR CONX.
11
11NOV SAT SFO/PST HKG/16
1CX 879 JL CL DL IL W5 SFOHKG 1130 18501 77W DL 0 X5 DCA /E
R2 EL Y9 B9 H9 K9 ML L4 VL SL NL QC OL
2CX 873 F3 A3 JL CL DL SFOHKG 2250 06002 77W BD 0 DCA /E
IL W1 RL EL Y8 B6 H7 K6 ML L3 V1 SL NL QC OL
3CX 893 JL CL DL IL W4 SFOHKG 0035 07451 359 BD 0 X5 DCA /E
R1 EL Y9 B3 H5 K3 ML LL VL SL NL QC OL
NO MORE - 1* FOR CONX.
112NOVHKGHYD/DCX
12NOV SUN HKG/Z8 HYD/-2.5
1CX 649 J5 C4 D4 I3 Y6 HKGHYD 2100 00351 333 D 0 X124 DCA /E
B3 HL KL ML LL VL SL NL QC OL
NO MORE - 1* FOR CONX.
127NOVHYDHKG/DCX
27NOV MON HYD/Z5.5 HKG/2.5
1CX 678 J9 C9 D9 I9 Y9 HYDHKG 0145 0915 333 B 0 X235 DCA /E
B9 H9 K9 M9 L9 V9 S9 N9 Q9 O9
NO MORE - 1* FOR CONX.
127NOVHKGSFO/DCX
27NOV MON HKG/Z8 SFO/PST-16
1CX 870 J9 C9 D7 I4 HKGSFO 1330 0920 77W BL/LS 0 DCA /E
WL RL EL Y9 B9 H9 K9 M9 L1 VL SL NL QC OL
2CX 892 J4 C4 D4 I4 HKGSFO 1845 1445 359 BD 0 X246 DCA /E
W6 RL EL YL BL HL KL ML LL VL SL NL QC OL
3CX 872 FL AL J4 C3 HKGSFO 0100 2055-1 77W BD 0 DCA /E
D1 IL WL RL EL Y2 B2 H1 KL ML LL VL SL NL QC OL
NO MORE - 1* FOR CONX.
#532




Join Date: Jan 2016
Location: Taiwan
Programs: CX DM (OWE)
Posts: 436
Different Priority on Same Flight??
Few months ago, I booked one way flight HKG to TLV, dated June 2018, U class. It was confirmed immediatley but held the deadline to issue the ticket until tomorrow.
Few weeks ago, I booked the inbound flights, CDG to HKG and then KHH. Both were confirmed. However, when I added outbound flight KHH to HKG, it was on waiting list.
It was quite strange for me that I could see U class available online(KHH-HKG), but the MPC agent kept telling me it was not!
Today, I tried to book the KHH-HKG flight online. It was confirmed but not issued. Therefore, one booking reference was made. I phoned MPC for an explanation why I could book it confirmed, get a booking reference but they can't ?!
I was on hold for a while, and then told that one way (KHH-HKG) got higher priority than it was part of transitting journey (KHH-HKG-TLV). Thus, single KHH-HKG flight could get confirmed but as part of the journey couldnt!!
This was very weird and new to me. All 4 sections are operated by CX/KA. It means CX has entire control to all the flights. However, MPC just cant help.
Obviously my GO status doesnt work here, maybe DM does...
Few months ago, I booked one way flight HKG to TLV, dated June 2018, U class. It was confirmed immediatley but held the deadline to issue the ticket until tomorrow.
Few weeks ago, I booked the inbound flights, CDG to HKG and then KHH. Both were confirmed. However, when I added outbound flight KHH to HKG, it was on waiting list.
It was quite strange for me that I could see U class available online(KHH-HKG), but the MPC agent kept telling me it was not!
Today, I tried to book the KHH-HKG flight online. It was confirmed but not issued. Therefore, one booking reference was made. I phoned MPC for an explanation why I could book it confirmed, get a booking reference but they can't ?!
I was on hold for a while, and then told that one way (KHH-HKG) got higher priority than it was part of transitting journey (KHH-HKG-TLV). Thus, single KHH-HKG flight could get confirmed but as part of the journey couldnt!!
This was very weird and new to me. All 4 sections are operated by CX/KA. It means CX has entire control to all the flights. However, MPC just cant help.
Obviously my GO status doesnt work here, maybe DM does...
Last edited by wyskevin; Nov 5, 2017 at 2:40 am
#533



Join Date: Aug 2016
Programs: AS Silver | AY Silver | OW Ruby | WOH Globalist | IHG Platinum | HH Gold | MB Gold
Posts: 307
Thanks a lot for checking that! At least that helps to move ahead with other airlines options instead of waiting on this. Just learnt today I can use Chase > AlaskaAir as well on CX. Will call Alaska to see if they can give a confirmed ticket.
#534


Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 8,245
I've also read reports here and on the blogs, but cannot provide actual experience, that Alaska has even worse inventory on CX than OneWorld partners like BA, AA, etc. (You can also book CX award tickets using other OneWorld carrier award programs like AA, BA, QF, etc. But the same principle holds....Asia Miles will have the best inventory). Based on this factor, the flow chart for CX award inventory availability is Asia Miles > OneWorld partners > Alaska.
The bottom line is if CX Asia Miles isn't making the award available, then it's not available anywhere else.
#535



Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 7,226
Different Priority on Same Flight??
Few months ago, I booked one way flight HKG to TLV, dated June 2018, U class. It was confirmed immediatley but held the deadline to issue the ticket until tomorrow.
Few weeks ago, I booked the inbound flights, CDG to HKG and then KHH. Both were confirmed. However, when I added outbound flight KHH to HKG, it was on waiting list.
It was quite strange for me that I could see U class available online(KHH-HKG), but the MPC agent kept telling me it was not!
Today, I tried to book the KHH-HKG flight online. It was confirmed but not issued. Therefore, one booking reference was made. I phoned MPC for an explanation why I could book it confirmed, get a booking reference but they can't ?!
I was on hold for a while, and then told that one way (KHH-HKG) got higher priority than it was part of transitting journey (KHH-HKG-TLV). Thus, single KHH-HKG flight could get confirmed but as part of the journey couldnt!!
This was very weird and new to me. All 4 sections are operated by CX/KA. It means CX has entire control to all the flights. However, MPC just cant help.
Obviously my GO status doesnt work here, maybe DM does...
Few months ago, I booked one way flight HKG to TLV, dated June 2018, U class. It was confirmed immediatley but held the deadline to issue the ticket until tomorrow.
Few weeks ago, I booked the inbound flights, CDG to HKG and then KHH. Both were confirmed. However, when I added outbound flight KHH to HKG, it was on waiting list.
It was quite strange for me that I could see U class available online(KHH-HKG), but the MPC agent kept telling me it was not!
Today, I tried to book the KHH-HKG flight online. It was confirmed but not issued. Therefore, one booking reference was made. I phoned MPC for an explanation why I could book it confirmed, get a booking reference but they can't ?!
I was on hold for a while, and then told that one way (KHH-HKG) got higher priority than it was part of transitting journey (KHH-HKG-TLV). Thus, single KHH-HKG flight could get confirmed but as part of the journey couldnt!!
This was very weird and new to me. All 4 sections are operated by CX/KA. It means CX has entire control to all the flights. However, MPC just cant help.
Obviously my GO status doesnt work here, maybe DM does...
#536




Join Date: Jan 2016
Location: Taiwan
Programs: CX DM (OWE)
Posts: 436
Very valuable information! This means that CX is now playing with MSC (Married Segment Control) with award fare classes, too. Previously award fare classes (Z, U, T, and X) were not subject to MSC. Since you are based in Taiwan (same here), you might have noticed that it is sometimes possible to get V class availability for, say, KHH-HKG-JFK, but not if you only look for HKG-JFK (perhaps only H class is available). Sometimes, it's the other way around. KHH-HKG-TLV is a more extreme case as KHH-HKG pushes the award from zone C to zone D (in fact, given the mileage requirement difference is 40k miles, I would recommend buying KHH-HKG with cash). However, if you look at KHH-HKG-CDG, the mileage requirement is the same whether KHH-HKG is included or not. This definitely gives CX an incentive to give more award seats to those redeeming HKG-CDG alone.
Anyway, it will get confirmed eventually because it is still a long way to go until next June, and U class is still "available" right now.
It just annoys me that I have to call MPC every two weeks to extend the deadline until it is cleaned...
#537
Join Date: Nov 2017
Posts: 2
I'm currently waitlisted along with a friend for CX889 (JFK-YVR) on 12/23 returning CX888 on 12/26. I'm waitlisted for J, my friend for F. We are booked via SPG in the Westin Whistler and need to cancel by 11/18. Cathay.com is showing 30+ seat available on both legs in J, is it safe to assume that the tickets will clear? I risk losing $1,100 if I don't show up for the SPG reservation. Any advice regarding this dilemma?
#538
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
I'm currently waitlisted along with a friend for CX889 (JFK-YVR) on 12/23 returning CX888 on 12/26. I'm waitlisted for J, my friend for F. We are booked via SPG in the Westin Whistler and need to cancel by 11/18. Cathay.com is showing 30+ seat available on both legs in J, is it safe to assume that the tickets will clear? I risk losing $1,100 if I don't show up for the SPG reservation. Any advice regarding this dilemma?
I just checked. Loading for PEY, J and F seems light at this moment for CX889, but Y is quite full. However, I do expect CX to oversell Y and PEY causing J and F to eventually be quite full.
#539
Join Date: Nov 2017
Posts: 2
No, I won't assume so. No redemption, including upgrade, was available around 12/9-1/2 several years ago, although there were no official black out dates. The only chance was instant upgrade. However, things might have changed now, and you are only flying JFK-YVR. I think there is some chance but I would not plan for it. If CX is releasing seats, they may likely do that around mid-December.
I just checked. Loading for PEY, J and F seems light at this moment for CX889, but Y is quite full. However, I do expect CX to oversell Y and PEY causing J and F to eventually be quite full.
I just checked. Loading for PEY, J and F seems light at this moment for CX889, but Y is quite full. However, I do expect CX to oversell Y and PEY causing J and F to eventually be quite full.
#540
Join Date: Nov 2017
Programs: Marco Polo Club
Posts: 1
Waitlist query
Hi everyone, so I had called Marco Polo yesterday for full redemption ticket (2x Business, 2x Econ)
Can anyone help me to check the loading and so i can guess and see if is possible to confirm the actual ticket earlier?
10 Mar 2018
CX 536 HKG to NGO
18 Mar 2018
CX 561 KIX to HKG
Thanks in advance, this is the first time I am going travel with my parents which I paid with all the expenses, so hopefully can have everything well planned
Can anyone help me to check the loading and so i can guess and see if is possible to confirm the actual ticket earlier?
10 Mar 2018
CX 536 HKG to NGO
18 Mar 2018
CX 561 KIX to HKG
Thanks in advance, this is the first time I am going travel with my parents which I paid with all the expenses, so hopefully can have everything well planned

