How exactly does CX Waitlist work for awards?
#676




Join Date: Oct 2009
Location: ORD [formerly] + HKG
Programs: CX Diamond, AA exExPlat, BAEC exGold, HH Diamond, Hyatt Globalist, Starriott Titanium, GE
Posts: 3,087
Couldn't find this question asked before... I'm a OWE with a paid biz booking looking to upgrade using my AM points. I'm currently waitlisted on 2 segments, do I keep my AM number (lowly green) in the PNR or swap it out for the OWE #? In other words is there any priority for OWE over MP Green? Thanks in advance for any insight offered. Currently both segments are listed as F5 (three weeks out); so I'm feeling slightly optimistic .
I waitlisted on 873/30MAR and 872/07APR for First class upgrade. It says I need to contact MPC by Mar 26 to issue the upgrades. If the upgrade is not cleared by then, can I continue to waitlist till just before the flight? What is the time frame MPC usually clear upgrades? I am just a lowly Silver. Also does booking class affect the upgrade chances?
#677



Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 9,962
What days of the week are upgrades most likely to clear (LAX-HKG and vice versa)? (F waitlist specifically)
I know Xmas holidays are going to be tough - does flying on Xmas day help?
When does the Xmas/NYE holiday crush start/stop? Is the window as wide as 12/15 to 1/15?
Thanks in advance!
I know Xmas holidays are going to be tough - does flying on Xmas day help?
When does the Xmas/NYE holiday crush start/stop? Is the window as wide as 12/15 to 1/15?
Thanks in advance!
Last edited by beachfan; Mar 25, 2018 at 9:55 am
#678


Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 8,245
What days of the week are upgrades most likely to clear (LAX-HKG and vice versa)? (F waitlist specifically)
I know Xmas holidays are going to be tough - does flying on Xmas day help?
When does the Xmas/NYE holiday crush start/stop? Is the window as wide as 12/15 to 1/15?
Thanks in advance!
I know Xmas holidays are going to be tough - does flying on Xmas day help?
When does the Xmas/NYE holiday crush start/stop? Is the window as wide as 12/15 to 1/15?
Thanks in advance!
One key variable is when the weekdays fall. If New Year's Day is on a Sunday, works restarts quickly and people rush back. Versus if New Year's day is on a Wed or Thurs, folks will often take the next day or two off, meaning the rush could last up to the 7th. IME it never, ever goes beyond the 6th (departure) / 7th. Usually fine by 3rd or 4th. People gotta work.
#679



Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 9,962
Helpful,thanks!
What about by dayof the week outside the holidays?
Last edited by beachfan; Mar 26, 2018 at 6:40 am
#680

Join Date: Apr 2014
Location: TPE, CGK
Programs: GFF Plat, CX DM, SQ TPPS, AS 75K
Posts: 201
Thanks!
#681


Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 8,245
You just call them and ask if they'll release a seat for you. MPC will generally put you on hold, contact someone at CX for confirmation / denial, and then report back to you. Takes no more than a minute or two. More often than not expect to be disappointed.
#682

Join Date: Apr 2014
Location: TPE, CGK
Programs: GFF Plat, CX DM, SQ TPPS, AS 75K
Posts: 201
Thanks a lot for this. I got lucky this time I guess - waited about a minute then told me it was confirmed!
#683



Join Date: Apr 2007
Location: Anywhere
Posts: 7,063
I read somewhere upthread that you dont need to have sufficient A.M. to waitlist - or has this changed?
I was planning to waitlist for some flight the other day and I dont have enough AM, but the screen didnt allow me to proceed saying that you dont have sufficient miles. But I surely dont want to transfer my credit card points to AM unless Im sure that the waitlist clears - a bit of chicken and egg situation.
Is there any way around this?
I was planning to waitlist for some flight the other day and I dont have enough AM, but the screen didnt allow me to proceed saying that you dont have sufficient miles. But I surely dont want to transfer my credit card points to AM unless Im sure that the waitlist clears - a bit of chicken and egg situation.
Is there any way around this?
#684


Join Date: Apr 2017
Location: Stockholm
Programs: SQ, SK, QR
Posts: 389
Data point: only waitlist available for HKG > LAX two weeks out, in all classes (booking economy). Got DM relative to call up and open seat for me- they checked and quickly confirmed they could open space. Confirmed but apparently it will take two days to issue the ticket.
#685
Join Date: Nov 2005
Posts: 130
Could use some guidance here:
Confirmed reservation on Asia Miles J 70k reward SFO to HKG on Nov 16 and continuing HKG to XMN on Nov 20. I was looking to book all the way to XMN with only same day transit in HKG, but award availability did not allow it for same day connection. Connection was only available to XMN two days later. The interesting thing is that when you book online at Asia Miles, there is availability HKG to XMN on Nov 18. I called Asia Miles and they said that inventory is only available if booked separately and that married segment inventory is not.
My reservation needs to be ticketed tomorrow on 4/13. I'm inclined to just book it as is with a two day layover in HKG and wait-list the HKG to XMN on Nov 18. Fall back plan is to no-show or cancel second leg to XMN after arriving HKG and request for taxes refund. And book with Avios for the short flight to XMN on Nov 18 if wait-list does not clear. Understanding that I would end up using more miles or an extra change fee of $40 if waitlist clears and reticket.
Does anyone have any suggestions or guidance on what to do here as an alternate? I don't even know how to check for married segment inventory. If I booked the whole thing with Avios, it is available but at a whoping 200k Avios. This doesn't make sense that partners can book this all the way through buy CXs own Asia Miles members can't. It's like we are being penalized.
Will calling Marco Polo help, I'm a lowly Green member?
Confirmed reservation on Asia Miles J 70k reward SFO to HKG on Nov 16 and continuing HKG to XMN on Nov 20. I was looking to book all the way to XMN with only same day transit in HKG, but award availability did not allow it for same day connection. Connection was only available to XMN two days later. The interesting thing is that when you book online at Asia Miles, there is availability HKG to XMN on Nov 18. I called Asia Miles and they said that inventory is only available if booked separately and that married segment inventory is not.
My reservation needs to be ticketed tomorrow on 4/13. I'm inclined to just book it as is with a two day layover in HKG and wait-list the HKG to XMN on Nov 18. Fall back plan is to no-show or cancel second leg to XMN after arriving HKG and request for taxes refund. And book with Avios for the short flight to XMN on Nov 18 if wait-list does not clear. Understanding that I would end up using more miles or an extra change fee of $40 if waitlist clears and reticket.
Does anyone have any suggestions or guidance on what to do here as an alternate? I don't even know how to check for married segment inventory. If I booked the whole thing with Avios, it is available but at a whoping 200k Avios. This doesn't make sense that partners can book this all the way through buy CXs own Asia Miles members can't. It's like we are being penalized.
Will calling Marco Polo help, I'm a lowly Green member?
#686



Join Date: May 2006
Location: SIN
Programs: KF, MPC, BAEC // Bonvoy, WoH, Honors
Posts: 1,530
I couldn't find a thread specifically around award booking changes, so I'll ask here.
I have a confirmed PEY ticket waitlisted for J. I noticed that seats on Qatar Airways became available on the same route (via DOH) -- how do I change my CX PEY ticket to a J ticket on Qatar? It doesn't seem like I can do it online. Does CX waive 'other channels' fees if they are unable to be done online?
I have a confirmed PEY ticket waitlisted for J. I noticed that seats on Qatar Airways became available on the same route (via DOH) -- how do I change my CX PEY ticket to a J ticket on Qatar? It doesn't seem like I can do it online. Does CX waive 'other channels' fees if they are unable to be done online?
#687
Ambassador, Hong Kong and Macau




Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,125
I couldn't find a thread specifically around award booking changes, so I'll ask here.
I have a confirmed PEY ticket waitlisted for J. I noticed that seats on Qatar Airways became available on the same route (via DOH) -- how do I change my CX PEY ticket to a J ticket on Qatar? It doesn't seem like I can do it online. Does CX waive 'other channels' fees if they are unable to be done online?
I have a confirmed PEY ticket waitlisted for J. I noticed that seats on Qatar Airways became available on the same route (via DOH) -- how do I change my CX PEY ticket to a J ticket on Qatar? It doesn't seem like I can do it online. Does CX waive 'other channels' fees if they are unable to be done online?
no
#688
Join Date: Apr 2011
Posts: 34
Waitlisted HKG-LAX on 1/5/2019 for all classes since March
In early March, I submitted Waitlist for HKG-LAX on 1/5-7/2019 (all classes).
Nothing happens yet.
How is the chance to be cleared? Any specific point, such as 6 mo or 3 mo ahead?
Should I call CX to improve the chance?
Any inputs will be very appreciated.
Nothing happens yet.
How is the chance to be cleared? Any specific point, such as 6 mo or 3 mo ahead?
Should I call CX to improve the chance?
Any inputs will be very appreciated.
#689
Ambassador, Hong Kong and Macau




Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,125
Jan 2019? Isn't that going back to school peak season?
Specific point: 14 days .
Non-premium won't be available because of the loading in the back
Call CX only helpful if you are Diamond/Diamond Plus (are you)?
Specific point: 14 days .
Non-premium won't be available because of the loading in the back
Call CX only helpful if you are Diamond/Diamond Plus (are you)?
Last edited by percysmith; Apr 23, 2018 at 9:24 pm
#690
Join Date: Apr 2011
Posts: 34
thanks again.

