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-   Cathay Pacific | Cathay (https://www.flyertalk.com/forum/cathay-pacific-cathay-487/)
-   -   The refresh is coming... (https://www.flyertalk.com/forum/cathay-pacific-cathay/1473166-refresh-coming.html)

Cathay Boy Jun 25, 2013 4:33 am

It looks like CX is having some major trouble, since the conversion, with database conversions, specifically, with the use of data-mining. If this is truly the case, it will not be an easy fix, expect there to be "anomalies" for weeks to come.

hau cheng Jun 25, 2013 7:34 am

On my Mac itineraries are very slow to load, it says to select passenger but no name appears when the icon is clicked and seat changes aren't happening.

mdevans Jun 25, 2013 9:37 am

Itineraries dont load for me on the main page either but are fine within manage my booking.

Overall I think the change is a good one though there are still some wierd behaviours.

I still cant get the expiry date of my passport to save. The page seems to think my name is missing despite it being at the head of the page...

SeeBuyFly Jun 25, 2013 3:33 pm

Notice the miles required:

https://lh4.googleusercontent.com/-i...2/Untitled.jpg

SeeBuyFly Jun 25, 2013 3:43 pm

Anything I do, even if I try to log out, Firefox complains:

"Although this page is encrypted, the information you have entered is to be sent over an unencrypted connection and could easily be read by a third party.

Are you sure you want to continue sending this information?"

Unfortunately this cannot be turned off in Firefox, because it is considered a serious security issue. It is bad (insecure) HTML: the page is sent out encrypted, but my entries into the forms are transmitted back in plain text.

Cathay Boy Jun 25, 2013 11:56 pm


Originally Posted by SeeBuyFly (Post 20988868)
Anything I do, even if I try to log out, Firefox complains:

"Although this page is encrypted, the information you have entered is to be sent over an unencrypted connection and could easily be read by a third party.

Are you sure you want to continue sending this information?"

Unfortunately this cannot be turned off in Firefox, because it is considered a serious security issue. It is bad (insecure) HTML: the page is sent out encrypted, but my entries into the forms are transmitted back in plain text.

This is typically done by small companies to save bandwidth, but for an international behemoth company like Cathay Pacific, I really really expected their IT team to be better than what seems to be a bunch of high-schoolers helping a mom and pop shop setup a webpage....

Cathay Boy Jun 26, 2013 5:24 am

As of now the MPO can't be login again.......

HKGglobaltrotter Jun 26, 2013 7:17 am


Originally Posted by Cathay Boy (Post 20991975)
As of now the MPO can't be login again.......

I just managed to login after trying for the whole day on and off however none of my itineraries are showing! I couldn't do online check-in earlier either.

This is a joke!

Psychiatrist Jun 26, 2013 8:59 am


Originally Posted by Cathay Boy (Post 20968617)

Originally Posted by Psychiatrist (Post 20957817)
I would probably recommend all members to print/copy/save at least the account information (club miles/sectors and Asia Miles) just in case they lose all data during the upgrade. Takes a few seconds and saves me worrying what would happen if they lost everything.

I really hope CX isn't as dumb as you suggests (not backing up everything before an upgrade...)

I guess my hard copies come in handy now that I can't log into my account at all ... can't see MMB or anything else in my account! :D

Cathay Boy Jun 26, 2013 9:21 am

MMB finally worked, and I found a bug. When I tried to enter my China mobile number it only allowed 10 digits (China mobile numbers are 11 digits)....

Sheun Jun 26, 2013 7:54 pm


Originally Posted by HKGglobaltrotter (Post 20992368)
I just managed to login after trying for the whole day on and off however none of my itineraries are showing! I couldn't do online check-in earlier either.

This is a joke!

I did online check-in last night while the website was still saying "unable to log into your Marco Polo Club and Asia Miles accounts at the moment", but yeah had to do it via CX Android app. My future itineraries are also all well showing on the mobile app.

yohy?! Jun 27, 2013 1:13 am

no 'check in' now showing on the MPC account page at all - have to log out and enter ticket number to do olci - thank god still got BN1 :)

Central90210 Jun 27, 2013 1:23 am

Can anyone access boarding pass after online check in?

Cathay Boy Jun 27, 2013 4:33 am


Originally Posted by Central90210 (Post 20997465)
Can anyone access boarding pass after online check in?

Nope, in fact, I got a message that specifically said there will be no boarding pass, go to the airport to pick it up.

CanucksHKG Jun 27, 2013 4:38 am


Originally Posted by Central90210 (Post 20997465)
Can anyone access boarding pass after online check in?

Flying YVR-HKG tomorrow, was allowed to print boarding pass.


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