Today, CX announced a refresh of their website. Good to see something fresh being implemented. Hopefully, no issues after implementation!

http://www.cathaypacific.com/cpa/en_...-_-CEP-05JUN13

We would like to seek your kind understanding while our websites and mobile sites are offline for 14 hours – from 11pm on 22 June to 1pm on 23 June (Hong Kong time). During this period, mobile boarding pass, online and mobile site services will be unavailable, so you might like to take care of any online tasks ahead of time to avoid inconvenience.

Our check-in counters will be open 3 hours before departure on 22 and 23 June so you may arrive at the airport earlier to check in. Since our mobile boarding pass service will not be available during this time, we encourage you to bring a printed copy of your eTicket or boarding pass when checking in at the airport.

We would like to assure you that all your personal and transactional data will remain safeguarded, as it always is, during and after the renovation.


At Cathay Pacific, we are always looking for ways to ensure you have the best possible travel experience. Our investment in a new IT infrastructure to meet your future online needs is just one of the ways we’re working to make your journeys smoother and more enjoyable. Refreshing the navigation and appearance of our website is just the first step, with more enhancements to come. We’d like to share a sneak preview …


Home Page

MPC

MMB

OLCI

Call me what you want, but I am scared...'Refresh' is the word that SQ used back in May 2011..and the rest is history- one that is still in the making!

back then:
"We will soon refresh singaporeair.com to offer streamlined....."

I hope we can now book awards on Oneworld partners online.

Please bring back the upgrade function on the website ^

Brought back memories of what they did last time the site were offline for an extended period of time. I have no idea why refresh like this requires an extended offline period nowadays

Agreed. I'm sure we can all remember what a mess it was last time.

Here's hoping to CX IT & UAT doing their due diligence and being prepared for any post implementation support!

14 hours to roll the new site to production. this is not very competent IT

Underpromise - overdeliver?

Will they fix the "feature" whereby we have to re-enter passport and other details during OLCI (and seemingly non-functioning save profile checkbox)???

My understanding is that it isn't just a site refresh, it is both a refresh and moving to a new technology stack.

So after this is done, will there be any more parts of CX still running on the legacy system?

+1 ^

Please let the new website recognise other airline OW status so i don't need to fill in my passport details every time I fly/call up when I want to select a seat on a cheapskate fare^

What they REALLY need to do is refresh their iOS app... that really stinks... and they could add a Passbook app for your marco polo card as well as mobile boarding passes like AA does - AA has done a good job with passbook implementation...