We would like to seek your kind understanding while our websites and mobile sites are offline for 14 hours – from 11pm on 22 June to 1pm on 23 June (Hong Kong time). During this period, mobile boarding pass, online and mobile site services will be unavailable, so you might like to take care of any online tasks ahead of time to avoid inconvenience.

Our check-in counters will be open 3 hours before departure on 22 and 23 June so you may arrive at the airport earlier to check in. Since our mobile boarding pass service will not be available during this time, we encourage you to bring a printed copy of your eTicket or boarding pass when checking in at the airport.

We would like to assure you that all your personal and transactional data will remain safeguarded, as it always is, during and after the renovation.


At Cathay Pacific, we are always looking for ways to ensure you have the best possible travel experience. Our investment in a new IT infrastructure to meet your future online needs is just one of the ways we’re working to make your journeys smoother and more enjoyable. Refreshing the navigation and appearance of our website is just the first step, with more enhancements to come. We’d like to share a sneak preview …


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