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-   Cathay Pacific | Cathay (https://www.flyertalk.com/forum/cathay-pacific-cathay-487/)
-   -   The refresh is coming... (https://www.flyertalk.com/forum/cathay-pacific-cathay/1473166-refresh-coming.html)

CanucksHKG Jun 23, 2013 1:32 am


Originally Posted by Psychiatrist (Post 20973464)
Has anyone noticed that some of the aircraft photos on the refreshed page are incorrect? The B777-300 has an upper deck .... and one of the cargo planes looks like a passenger plane ...

They look fine to me..
http://www.cathaypacific.com/cx/en_C...300er-77d.html

Moscowflyer Jun 23, 2013 1:33 am

I can log in (and it remembers I'm in HK, that's a good start). But when I click manage my booking I also have to reinput the username and PIN, that's just silly. And when I do put them in I get told the site isn't responding and I should contact online support (which doesn't seem to be support at all, just a feedback form to lodge notice of an error). Clear cookies etc and try again. Same response. Nice look, shame about the important bits such as the functionality...

Cathay Boy Jun 23, 2013 1:54 am

harder to manage multiple bookings. Lost of "previous" and "next" booking links. In fact, there's no link at all to help you go back. You literally need to click your browser's "back" button, which is in itself a security risk.

Your seat assignment is not at the page that pulls up your booking. You literally need to do an additional step of clicking that particular flight, and then click seats. Since seat assignment is probably the most basic and one of the most used function on the website, I'm surprised they made it harder for a user to change seats and not easier.

Anyway, other people have mentioned other changes and disappointments. Looks like this is indeed a cosmetic change and not a real functionality upgrade.

Psychiatrist Jun 23, 2013 1:59 am


Originally Posted by CanucksHKG (Post 20973523)

try this:

http://www.cathaypacific.com/cx/en_H...-b777-300.html

Cathay Boy Jun 23, 2013 2:00 am


Originally Posted by Psychiatrist (Post 20973580)

LOL, that must be the Boeing's secret weapon against Airbus: double-deck 777-300!

CanucksHKG Jun 23, 2013 2:01 am

Yup, Manage my booking is now down.

Worked earlier....

percysmith Jun 23, 2013 2:05 am

Er we seem to have broken MMB. I swear I was able to use MMB when I tested it at 2:04PM (iPhone Safari)

Kachjc Jun 23, 2013 3:18 am

the website does exactly the same thing!!!

they should have added more languages

CanucksHKG Jun 23, 2013 3:20 am


Originally Posted by Psychiatrist (Post 20973580)

Wow, that must be the only "new" section to the whole website! :D

Cathay Boy Jun 23, 2013 4:33 am


Originally Posted by percysmith (Post 20973594)
Er we seem to have broken MMB. I swear I was able to use MMB when I tested it at 2:04PM (iPhone Safari)

From the stuttering earlier of some able to login to CX and some not, and now MMB being broken, they seem to have a problem mining data....

lingua101 Jun 23, 2013 6:52 am

I just updated the CX Mobile Apps on my iPad. No most of the menu is in Russian.....


And the apps does not seem work!!!

Jane's Addiction Jun 23, 2013 7:01 am

All I really want is to be able to tell which planes have which J configuration without having to click through to seat selection.

I guess that will never happen.

percysmith Jun 23, 2013 8:14 am

Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_1_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9B206 Safari/7534.48.3)

You can retrieve your 10 upcoming bookings via cx mobile app, just can't alter them like add/change advance seat allocation or enter APIS.

RevJim Jun 23, 2013 8:42 am

I can't open any pages from the new site using Google Chrome. Anyone else having that problem?

Works fine in Firefox and Chromium but not Chrome.

dkerr Jun 23, 2013 8:49 am

How to login with Asia Miles.
 
If I click on "Redeem your Asia Miles" it takes me to a page that asks me to login with my Marco Polo Club membership id/password. If I enter my Asia Miles id/password I get an error stating that only MPC members can log in from this page. In the old web site I could login with Asia Miles. How do I go about doing this on the new web site?

<edit>
Never mind... found it. Under "book a trip" rather than "frequent flyers" you can select redeem flights and log in with asia miles.
</edit>

Thanks
DAK


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