Birthday Upgrade?
#136
Join Date: May 2009
Posts: 6,978
Maortega15 said he got his birthday upgrade but he didn't check-in on his birthday, I think it was either a day before or after, and he said he still got upgraded.
#137
Join Date: Jan 2011
Posts: 2,346
That sounds about right; the CX system should be smart enough to recognize birthdays even though passengers are not departing on the day, technically.
#138
Join Date: Jan 2011
Location: Some hole
Posts: 2,783
My birthday was on the 8th of March. I checked in on the 7th but was on the flight till the morning of the 9th on CX 889. Additionally, I was upgraded Y-J. And the flight was oversold so I assume even if it was not my birthday, I would have been upgraded due to my DM status.
#140
Join Date: Jul 2011
Location: HKG
Programs: CX DM; TG *G, PG Premier
Posts: 26
Reservation knew (well, MPC knew) since they realized that when I booked my wife's companion ticket.
What I must add is that crew on board were fantastic. ISM told me she'd been told very last minute it was my B'day but they were all extremely kind and went the extra mile with their service.
PS. with that flight I also renewed my DM status...
#142
Join Date: May 2009
Posts: 6,978
I got one on my BDay, and I'm going to make sure I do it again and again...
Next theory I want to test: buy Y ticket, use miles to upgrade to J, will they still BDay upgrade me to F...
#144
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
#145
Join Date: Nov 2008
Programs: SQ QPP1, HYATT DIA, SPG GOLD, HH GOLD, IHG GOLD
Posts: 656
Purposely redeemed J tickets for HKG-BKK for me & my wife and we traveled on my wife's birthday (she's a SL member too). Got upgraded during check-in to F after the check-in agent called her supervisor and mentioned about "birthday" on the phone and whether she can release 2 F tickets to us.
My wife also received a birthday card signed by all the crew on the plane and the ISM did mention to us that we got upgraded because of my wife's birthday
So, the Birthday Upgrade does exist ^
My wife also received a birthday card signed by all the crew on the plane and the ISM did mention to us that we got upgraded because of my wife's birthday
So, the Birthday Upgrade does exist ^
#146
Join Date: Jan 2011
Posts: 2,346
#147
Join Date: Oct 2009
Location: MNL
Programs: Hyatt DM, ICH Plat RA, CX GO
Posts: 14
Birthday Upgrade for Asia Miles Member
I will be traveling with my son who is 7 years old, on his birthday. He is an Asia Miles member but not yet a Marco Polo member. I am Silver and both of us is on the same flight schedule. Will they upgrade us?
#148
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,708
I think unlikely (my suspicion is it's SL's or above), but who knows...maybe they do regular Asia Miles members too. Pls let us know when you've flown
#149
Join Date: Jan 2011
Posts: 2,346
The system probably won't do an automatic birthday upgrade as I suspect they do with DM's and such, but I can confirm that birthday upgrades at the counter DO happen to non-elite children, especially when 1) they notice it on the passport and 2) they like children so there is actually a good chance. It has happened to me before, albeit on BA (none of us had any status with BA, and were MPC GR back then).
#150
Join Date: Jul 2011
Location: HKG
Programs: CX DM; TG *G, PG Premier
Posts: 26
Apparently a (willing) human being must authorize that.
I got an email from MPC saying they are looking into the matter (??). Since I did not submit a complain the ISM must have (she said she would). Will let you know what MPC says (if anything).