Jan 5, 2024, 11:41 am
Last edit by: Prospero
For the latest updates and discussion related to the champagnes on offer, please visit the sister thread linked below
JFK Chelsea Lounge | la mise à jour du champagne
JFK Chelsea Lounge | la mise à jour du champagne
British Airways and American Airlines Chelsea Lounge - JFK Terminal 8
Dec 3, 2022, 5:02 pm
#107
Join Date: Jun 2002
Location: BCT. Formerly known as attorney28
Programs: LH HON,BA GGL GfL,Hyatt LT Glob,Mrtt LT P,Hilt LT D,IC Amb,Acc P,GHA Tit,LHW Strlg,Sixt/Av/Hz D/Pres
Posts: 6,826
Feels like several of the staff have had no training at all, whereas others seem to have experience. Everyone's friendly though.
Dec 3, 2022, 5:06 pm
#108
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,531
how about food? What do they have/not have? Champagne is a great thing but my main use of the ccr was always to have a full meal on the ground to maximise sleep onboard those very short flights. I’m next on the 23.15 this coming week where it’s all the more important, and if they run out of food by the time I arrive and I’m told I can have a burger or downgrade to Soho for buffet food, I’m afraid I won’t be a happy bunny…
Dec 3, 2022, 5:15 pm
#109
Join Date: Feb 2016
Posts: 947
Just as basic point BA + AA would both have hard data for general passenger flow and consumption throughout the day. Ok there will be some opening use but the combined usage by CK+GGL,+F won't be radically different. There should be no excuse for running out of food and wam fizz
Secondly I remember on the BA documentary the station manager at T7. Does he or someone of his ilk still work at JFK. I can't imagine someone of that calibre standing for such poor service.
Should I ever get to experience F from JFK I would expect it to be seamless. Even moreso that LHR given the time of day you fly.
Secondly I remember on the BA documentary the station manager at T7. Does he or someone of his ilk still work at JFK. I can't imagine someone of that calibre standing for such poor service.
Should I ever get to experience F from JFK I would expect it to be seamless. Even moreso that LHR given the time of day you fly.
Dec 3, 2022, 5:19 pm
#110
Join Date: Jun 2002
Location: BCT. Formerly known as attorney28
Programs: LH HON,BA GGL GfL,Hyatt LT Glob,Mrtt LT P,Hilt LT D,IC Amb,Acc P,GHA Tit,LHW Strlg,Sixt/Av/Hz D/Pres
Posts: 6,826
The champagne list is from some other site, but that's what I was shown as well.
Dec 3, 2022, 5:22 pm
#111
Join Date: Jun 2002
Location: BCT. Formerly known as attorney28
Programs: LH HON,BA GGL GfL,Hyatt LT Glob,Mrtt LT P,Hilt LT D,IC Amb,Acc P,GHA Tit,LHW Strlg,Sixt/Av/Hz D/Pres
Posts: 6,826
I doubt they can carry Krug in the longer run anyway. It's by far my favourite. They used to have it at the QR lounges in Doha, but now they don't even have it in their most exclusive one there.
Just gotta stock more at home (for special occasions), I guess.
Just gotta stock more at home (for special occasions), I guess.
Dec 3, 2022, 5:31 pm
#112
Join Date: Jun 2002
Location: BCT. Formerly known as attorney28
Programs: LH HON,BA GGL GfL,Hyatt LT Glob,Mrtt LT P,Hilt LT D,IC Amb,Acc P,GHA Tit,LHW Strlg,Sixt/Av/Hz D/Pres
Posts: 6,826
I don't normally tip in lounges, but in this case, I would.
Dec 3, 2022, 5:39 pm
#113
Join Date: Sep 2019
Location: LDN / NY
Programs: BA GGL, Marriott Amb, Hyatt Glob
Posts: 538
Further update!
I have just arrived on my 'scenic' domestic (non-flagship) route and swiftly entered the Chelsea on arrival. So, Chelsea on domestic arrivals it is!
There is a new menu now, on thinner paper. I assume they have run out of everything else.
I'm at the bar on my laptop, will point them out.
I have just arrived on my 'scenic' domestic (non-flagship) route and swiftly entered the Chelsea on arrival. So, Chelsea on domestic arrivals it is!
There is a new menu now, on thinner paper. I assume they have run out of everything else.
I'm at the bar on my laptop, will point them out.
Dec 3, 2022, 5:43 pm
#114
Join Date: Jun 2002
Location: BCT. Formerly known as attorney28
Programs: LH HON,BA GGL GfL,Hyatt LT Glob,Mrtt LT P,Hilt LT D,IC Amb,Acc P,GHA Tit,LHW Strlg,Sixt/Av/Hz D/Pres
Posts: 6,826
They must have some hidden stock of Krug somewhere 
...how to get them to grab a bottle for us.
Somehow, I think both guys at the bar and the guy looking at the bar (me) are all Flyertalkers
.
...how to get them to grab a bottle for us.Somehow, I think both guys at the bar and the guy looking at the bar (me) are all Flyertalkers
.
Dec 3, 2022, 5:47 pm
#115
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,531
Hang on a minute, so steak frites and sole meunière have been officially replaced by pathetic burger and fish and fish the moment bloggers turned their backs and left? Is that a joke?!
i hope influential bloggers and travel news outlets won’t let Ba and aa get away with the mascarade and urgently update their articles to expose this pathetic surreptitious downgrade!
i hope influential bloggers and travel news outlets won’t let Ba and aa get away with the mascarade and urgently update their articles to expose this pathetic surreptitious downgrade!
Dec 3, 2022, 5:52 pm
#116
Join Date: Jun 2002
Location: BCT. Formerly known as attorney28
Programs: LH HON,BA GGL GfL,Hyatt LT Glob,Mrtt LT P,Hilt LT D,IC Amb,Acc P,GHA Tit,LHW Strlg,Sixt/Av/Hz D/Pres
Posts: 6,826
Hang on a minute, so steak frites and sole meunière have been officially replaced by pathetic burger and fish and fish the moment bloggers turned their backs and left? Is that a joke?!
i hope influential bloggers and travel news outlets won’t let Ba and aa get away with the mascarade and urgently update their articles to expose this pathetic surreptitious downgrade!
i hope influential bloggers and travel news outlets won’t let Ba and aa get away with the mascarade and urgently update their articles to expose this pathetic surreptitious downgrade!
We shouldn't take out any frustration on staff. The lady seemed seriously overworked, but was still friendly.
Edit: Burger already here!
Dec 3, 2022, 6:08 pm
#117
Join Date: Jun 2002
Location: BCT. Formerly known as attorney28
Programs: LH HON,BA GGL GfL,Hyatt LT Glob,Mrtt LT P,Hilt LT D,IC Amb,Acc P,GHA Tit,LHW Strlg,Sixt/Av/Hz D/Pres
Posts: 6,826
There's a group of BA folks in the lounge now who came over from London to have a look at the lounge. Very friendly. Like a tourist group. Had a quick chat with one of them. He said they cannot promise to always have Krug, but they will always have "some Premium champagne". Apparently really difficult to source enough Krug in the state of New York!
Dec 3, 2022, 6:10 pm
#118
Join Date: Sep 2019
Location: LDN / NY
Programs: BA GGL, Marriott Amb, Hyatt Glob
Posts: 538
And yes, hidden stash of LPGS.
Dec 3, 2022, 6:10 pm
#119
Join Date: Jun 2002
Location: BCT. Formerly known as attorney28
Programs: LH HON,BA GGL GfL,Hyatt LT Glob,Mrtt LT P,Hilt LT D,IC Amb,Acc P,GHA Tit,LHW Strlg,Sixt/Av/Hz D/Pres
Posts: 6,826
I did bring up the topic of some staff being overworked to him. He said the people who work extra hours "volunteered to work overtime". He also said that some people who were there in the morning were sent back because it's always really quiet in the morning, and have been asked to shift their hours to the evening instead.
What are LPGS?
Very nice to meet you, jjLDNY !
Eavesdropping on two finance guys talking about stuff at the bar now. Will head over to the Soho Lounge now.
What are LPGS?
Very nice to meet you, jjLDNY !
Eavesdropping on two finance guys talking about stuff at the bar now. Will head over to the Soho Lounge now.
Last edited by Prospero; Dec 20, 2022 at 1:10 pm Reason: combine consecutive posts
Dec 3, 2022, 6:28 pm
#120
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,531
There's a group of BA folks in the lounge now who came over from London to have a look at the lounge. Very friendly. Like a tourist group. Had a quick chat with one of them. He said they cannot promise to always have Krug, but they will always have "some Premium champagne". Apparently really difficult to source enough Krug in the state of New York!
And I fully agree about not taking in this on staff, but I think complaining is important. This is simply not up to standards. One doesn't fly F to be limited to a choice of burger or fish and chips pre-flight. This is absolutely not the waiting staff fault, but it is equally absolutely notl acceptable from BA and AA either.