Apr 16, 2017, 1:12 pm
Last edit by: corporate-wage-slave
Club Europe Catering Guide 2017.
This thread outlines the new arrangements for Club Europe catering, introduced on Sunday 26 March 2017 and due to end on Tuesday 11 September 2018, based on 3 zones. A new Club Europe catering product is due to be launch on Wednesday 12 September 2018, and this is based on 4 bands. The main information piece - in terms of timings and the distance zones for the meals can be found in post 1. The following cross references the photos below against the matrix of options. In addition to the photos, some FTers have written extensively on their experiences so there is more to this thread than the pictures. Also note that there was an increase in food offered on some combinations shortly after the start-up, so the more recent photos may be the best place to start.The previous shorthaul catering guide, now locked but which had the previous 4 band system, is to be found here.
Numbers relate to the post number. Vegetarian means the alternative option provided as standard rather than the pre-ordered versions - which are VLML (Lacto-ovo), AVML (Asia) and VGML (Vegan) . There are differences between the offering in/out of LHR, LGW, LCY+STN. Last update: 833
-------------------------
Note posts before 1-832 are typically the April 2017 menu. 833 and above is from the menu for May 2017.
----
Chef's Chat sheets for:
CE LHR Summer 2017 - Rotation A
http://www.flyertalk.com/forum/28338151-post954.html
http://www.flyertalk.com/forum/28339641-post958.html
-----.
Short Band (UK, France, Ireland, BeNeLux, Germany)
Breakfast: 279, 570 (vegetarian), 629, 674, 821 (Express breakfast for MAN and LBA), 1343 (Vegan), 2285 (Express for LBA and MAN), 2445
Brunch: 180, 289, 469, 563, 685, 716, 2625 (AVML)
Lunch: 207, 545 (diabetic), 644 (first photo), 680 (VLML), 802, 928, 1322 (Kosher), 2284
Afternoon tea: 339, 404 (vegetarian), 480, 600 (VLML), 710 (including low lactose), 800, 882 (gluten free), 1281, 1322 (Kosher), 1673, 2679 (Kosher), 2792
Dinner: 563, 630 (VGML), 669 (Kosher Passover), 771 (VGML LCY) 799, 819 (AVML), 833 (May 2017 menu), 1283, 1287, 1674, 2446, 2616 (Kosher), 2793
Comments on difference between AVML and VLML here.
-----
Medium Band (e.g. Madrid, Nice, Prague, Copenhagen)
Breakfast: 645 (vegetarian), 724 (vegetarian), 1003
Brunch: 199 (VLML), 600 (VLML), 659 (Kosher Passover)
Lunch: 239 (child), 251, 425, 641, 733
Afternoon tea: 332 (also includes vegetarian), 426 (GFML), 813 (Muslim)
Dinner: 456, 551 (also includes VLML), 666, 1004,
1278
-----
Long Band (e.g. Lisbon, Rome, Warsaw, Stockholm).
Breakfast: 195 (vegetarian)
Rest of the day: 306 (LFML), 345, 427, 443, 468, 597, 676, 687, 695, 783 (VLML)
======
NOT MAINTAINED AND OUT OF DATE: The complete Short Haul meal structure for the longer flights as of October 2017 is:
LHR
Meal 1: Chicken / red pepper risotto
Meal 2: Beef cheek
Meal 3: Chicken supreme / gnocchi
Meal 4: Miso glazed cod
Meal 5: Chicken khao soi
Meal 6: Hot smoked salmon linguine
LGW
Meal 1: Thyme roasted chicken
Meal 2: Spicy corn and paneer masala
Meal 3: Thai Penang chicken curry
Meal 4: Roasted red pepper tortellini
Meal 5: Beef and mushroom caserole
Meal 6: Tomato and four cheeses tortellini
Structured into:
Rotation A
LHR outbound
Meal 3
Meal 4
inbound to LHR
Meal 5
Meal 6
Rotation B
LHR outbound
Meal 5
Meal 6
inbound to LHR
Meal 1
Meal 2
Rotation C
LHR outbound
Meal 1
Meal 2
inbound to LHR
Meal 3
Meal 4
===
October 2017 = Rotation C
November 2017 = Rotation A
December 2017 = Rotation B
January 2018 = Rotation C
etc
This thread outlines the new arrangements for Club Europe catering, introduced on Sunday 26 March 2017 and due to end on Tuesday 11 September 2018, based on 3 zones. A new Club Europe catering product is due to be launch on Wednesday 12 September 2018, and this is based on 4 bands. The main information piece - in terms of timings and the distance zones for the meals can be found in post 1. The following cross references the photos below against the matrix of options. In addition to the photos, some FTers have written extensively on their experiences so there is more to this thread than the pictures. Also note that there was an increase in food offered on some combinations shortly after the start-up, so the more recent photos may be the best place to start.The previous shorthaul catering guide, now locked but which had the previous 4 band system, is to be found here.
Numbers relate to the post number. Vegetarian means the alternative option provided as standard rather than the pre-ordered versions - which are VLML (Lacto-ovo), AVML (Asia) and VGML (Vegan) . There are differences between the offering in/out of LHR, LGW, LCY+STN. Last update: 833
-------------------------
Note posts before 1-832 are typically the April 2017 menu. 833 and above is from the menu for May 2017.
----
Chef's Chat sheets for:
CE LHR Summer 2017 - Rotation A
http://www.flyertalk.com/forum/28338151-post954.html
http://www.flyertalk.com/forum/28339641-post958.html
-----.
Short Band (UK, France, Ireland, BeNeLux, Germany)
Breakfast: 279, 570 (vegetarian), 629, 674, 821 (Express breakfast for MAN and LBA), 1343 (Vegan), 2285 (Express for LBA and MAN), 2445
Brunch: 180, 289, 469, 563, 685, 716, 2625 (AVML)
Lunch: 207, 545 (diabetic), 644 (first photo), 680 (VLML), 802, 928, 1322 (Kosher), 2284
Afternoon tea: 339, 404 (vegetarian), 480, 600 (VLML), 710 (including low lactose), 800, 882 (gluten free), 1281, 1322 (Kosher), 1673, 2679 (Kosher), 2792
Dinner: 563, 630 (VGML), 669 (Kosher Passover), 771 (VGML LCY) 799, 819 (AVML), 833 (May 2017 menu), 1283, 1287, 1674, 2446, 2616 (Kosher), 2793
Comments on difference between AVML and VLML here.
-----
Medium Band (e.g. Madrid, Nice, Prague, Copenhagen)
Breakfast: 645 (vegetarian), 724 (vegetarian), 1003
Brunch: 199 (VLML), 600 (VLML), 659 (Kosher Passover)
Lunch: 239 (child), 251, 425, 641, 733
Afternoon tea: 332 (also includes vegetarian), 426 (GFML), 813 (Muslim)
Dinner: 456, 551 (also includes VLML), 666, 1004,
1278
-----
Long Band (e.g. Lisbon, Rome, Warsaw, Stockholm).
Breakfast: 195 (vegetarian)
Rest of the day: 306 (LFML), 345, 427, 443, 468, 597, 676, 687, 695, 783 (VLML)
======
NOT MAINTAINED AND OUT OF DATE: The complete Short Haul meal structure for the longer flights as of October 2017 is:
LHR
Meal 1: Chicken / red pepper risotto
Meal 2: Beef cheek
Meal 3: Chicken supreme / gnocchi
Meal 4: Miso glazed cod
Meal 5: Chicken khao soi
Meal 6: Hot smoked salmon linguine
LGW
Meal 1: Thyme roasted chicken
Meal 2: Spicy corn and paneer masala
Meal 3: Thai Penang chicken curry
Meal 4: Roasted red pepper tortellini
Meal 5: Beef and mushroom caserole
Meal 6: Tomato and four cheeses tortellini
Structured into:
Rotation A
LHR outbound
Meal 3
Meal 4
inbound to LHR
Meal 5
Meal 6
Rotation B
LHR outbound
Meal 5
Meal 6
inbound to LHR
Meal 1
Meal 2
Rotation C
LHR outbound
Meal 1
Meal 2
inbound to LHR
Meal 3
Meal 4
===
October 2017 = Rotation C
November 2017 = Rotation A
December 2017 = Rotation B
January 2018 = Rotation C
etc
Club Europe catering guide
Dec 29, 2017, 3:39 am
#1846
Join Date: Apr 2015
Programs: Some
Posts: 5,252
Yesterday's 1489 GLA-LHR was the disgraceful looking sandwiches or the not so bad plougmans.
Last night's 720 LHR-ZRH was the duck 'salad' or a chicken panini.
Service adequate on the 1489 which was a completely packed 767. Going through the motions mostly.
Service was excellent on the 720 which was a lightly loaded 319 (I think about 50 pax) - no complaints to be had (except the leg room).
Last night's 720 LHR-ZRH was the duck 'salad' or a chicken panini.
Service adequate on the 1489 which was a completely packed 767. Going through the motions mostly.
Service was excellent on the 720 which was a lightly loaded 319 (I think about 50 pax) - no complaints to be had (except the leg room).
New long band all-in-one set up looks good apart from whoever signed off on the plastic container for the pudding!
Dec 29, 2017, 3:57 am
#1847
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,966
At least you got a choice. Last couple of (admittedly short, former domestic routes) I've done has been 'Do you want the duck salad'? or go hungry even for row 1.
New long band all-in-one set up looks good apart from whoever signed off on the plastic container for the pudding!
New long band all-in-one set up looks good apart from whoever signed off on the plastic container for the pudding!
Dec 29, 2017, 6:55 am
#1849
Suspended
Join Date: Nov 2004
Location: London
Programs: BA GGL, AA 1MM LT GLD, SPG PLAT, National Exec Selc, Hilton Diamond, Hyatt Plat, Marriott Silver
Posts: 8,278
There are a lot of reasons to pay for CE - I nearly always do - but the panini is not one of them!
Dec 29, 2017, 6:59 am
#1850
Suspended
Join Date: Nov 2004
Location: London
Programs: BA GGL, AA 1MM LT GLD, SPG PLAT, National Exec Selc, Hilton Diamond, Hyatt Plat, Marriott Silver
Posts: 8,278
LHR-ARN on 22/12/2017, on the 767 which was a (nice) first for me.
Got given the Rot B menu posted earlier in the thread (duck starter, chicken tikka/fish pie for mains), but when served the FA said "Oh the starter is different from what it says on the menu, we're trialling something new". The starter was a small plate with something BA generously described as charcuterie (see photo), which also left enough space on the tray for mains to be served literally a minute later. Cheese plate eventually appeared after mains were finished.
Got given the Rot B menu posted earlier in the thread (duck starter, chicken tikka/fish pie for mains), but when served the FA said "Oh the starter is different from what it says on the menu, we're trialling something new". The starter was a small plate with something BA generously described as charcuterie (see photo), which also left enough space on the tray for mains to be served literally a minute later. Cheese plate eventually appeared after mains were finished.
Dec 29, 2017, 7:01 am
#1851
Join Date: Apr 2015
Programs: Some
Posts: 5,252
The amuse bouche is indeed highly amusing, but not in the right way!
Dec 29, 2017, 5:34 pm
#1852
Join Date: Dec 2004
Location: London
Posts: 6,265
Yep seems domestic is take it or leave it. No alternatives.
Mmm salty duck and something that could be called greenery, but not a salad.
Mmm chicken bits pressed together with spice, with vegetables and greenery.
Mmm salty duck and something that could be called greenery, but not a salad.
Mmm chicken bits pressed together with spice, with vegetables and greenery.
Dec 29, 2017, 6:45 pm
#1853
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,926
Dec 30, 2017, 3:48 am
#1854
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,179
I agree. Whats wrong with the starter?. Hors d'oeuvre variés seems good to me. I am amazed how some people are so unsatisfied at anything.
Dec 30, 2017, 3:53 am
#1855
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,531
I don't feel particularly strongly about it, but I must say it does look a bit random to me, though if I am honest, I'd say it's mostly the prawn which looks like a particularly weird addition. If they are going to go for those "selection plates", I'd rather they stuck to meat and cheese with some salad for some and seafood with some salad for other. I can't say that I would find it very exciting but I would find it a little more coherent.
Jan 18, 2018, 3:14 am
#1856
Join Date: Aug 2017
Programs: BAEC
Posts: 460
I realise it’s no longer 2017 (thread title), but here is the menu on our recent LGW-TFS and return.
Outbound on 7th Jan was an early morning and so breakfast service:
Starter
Bircher muesli (really raspberry yoghourt pot with oats)
Main
Great British breakfast with omelette, pork sausage, bacon, sautéed mushroom and seared plum tomato
Or
Mushroom Frittata with rosti potatoes and four cheese & chive velouté
A selection of warm breads and pastries.
I quite enjoy the BA breakfast and this was no exception. My husband is coeliac but hadn’t ordered a special meal, preferring to have the breakfast and leave the sausage and decline the breads. Champagne was fairly free-flowing also.
Inbound on 16th was a lunch service:
Starter
Smoked salmon with chive crème fraiche
Main
Thyme-roasted chicken with penne pasta and carbonara sauce
Or
Roasted butternut squash and sweet pea risotto
Dessert
Apple and blackberry trellis with vanilla anglaise
And
British Coastal Cheddar with quince jelly and crackers.
I had the chicken which was pleasant despite an almost total lack of sauce. Coeliac hubby had ordered the special meal which is always less generous and quite disappointing. The starter of cold roast vegetables was pleasant and the gluten free brioche roll was OK. The main is invariably rubber chicken and this was no different. Bland and dry with over-cooked vegetables. His dessert was a fruit plate. As many have observed before, the consolidation of different types of special meal requirements into one does disadvantage those who must order them. It is the reason he won’t order a gluten free breakfast because that is invariably an egg white omelette. This lunch would clearly have served for the lactose intolerant as well as coeliac / gluten intolerant.
We were close to the front on both flights with a full 8 row CE cabin. It did seem, however, that the catering loads were good and we didn’t notice anybody missing out on their first choice.
Outbound on 7th Jan was an early morning and so breakfast service:
Starter
Bircher muesli (really raspberry yoghourt pot with oats)
Main
Great British breakfast with omelette, pork sausage, bacon, sautéed mushroom and seared plum tomato
Or
Mushroom Frittata with rosti potatoes and four cheese & chive velouté
A selection of warm breads and pastries.
I quite enjoy the BA breakfast and this was no exception. My husband is coeliac but hadn’t ordered a special meal, preferring to have the breakfast and leave the sausage and decline the breads. Champagne was fairly free-flowing also.
Inbound on 16th was a lunch service:
Starter
Smoked salmon with chive crème fraiche
Main
Thyme-roasted chicken with penne pasta and carbonara sauce
Or
Roasted butternut squash and sweet pea risotto
Dessert
Apple and blackberry trellis with vanilla anglaise
And
British Coastal Cheddar with quince jelly and crackers.
I had the chicken which was pleasant despite an almost total lack of sauce. Coeliac hubby had ordered the special meal which is always less generous and quite disappointing. The starter of cold roast vegetables was pleasant and the gluten free brioche roll was OK. The main is invariably rubber chicken and this was no different. Bland and dry with over-cooked vegetables. His dessert was a fruit plate. As many have observed before, the consolidation of different types of special meal requirements into one does disadvantage those who must order them. It is the reason he won’t order a gluten free breakfast because that is invariably an egg white omelette. This lunch would clearly have served for the lactose intolerant as well as coeliac / gluten intolerant.
We were close to the front on both flights with a full 8 row CE cabin. It did seem, however, that the catering loads were good and we didn’t notice anybody missing out on their first choice.
Jan 20, 2018, 12:13 am
#1857
Moderator: British Airways Executive Club
Join Date: Jul 2008
Location: Scotland & London
Programs: BA GGL, IHG Diamond Ambassador, Hilton Diamond, Hyatt Globalist, Mucci des Salons Ouvrants
Posts: 3,026
The low calorie meal on my LHR-EDI last night
Low Calorie meal.
Low Calorie meal.
Jan 21, 2018, 3:47 pm
#1858
FlyerTalk Evangelist
Join Date: Oct 2006
Location: London, UK
Programs: BA Gold, SQ Gold, KQ Platinum, IHG Diamond Ambassador, Hilton Gold, Marriott Silver, Accor Silver
Posts: 16,348
LHR-ATH
September 2017
Lunch
ATH-LHR
October 2017
Dinner
More photos and details in my trip report here: Ancient Athens via Ancient 767s - BA Club Europe and the InterContinental (w/pics)
September 2017
Lunch
ATH-LHR
October 2017
Dinner
More photos and details in my trip report here: Ancient Athens via Ancient 767s - BA Club Europe and the InterContinental (w/pics)
Jan 22, 2018, 7:55 am
#1859
Join Date: Aug 2001
Location: London. Edinburgh, Cornwall
Programs: BA GGL, British Midland Lifetime* Loser
Posts: 7,949
LIS-LHR, evening flight. Should be Rotation C per the wiki but this seems to be a Rotation A menu per earlier posts.
32 pax, so right at the maximum number before the curtailed Club Europe service kicks in; even with a 2h 20 flight time the crew for some reason struggled to get everyone served and meals were still being handed out as we began the descent. I got so hungry waiting for the main course (about 40 mins) I had my cheese first. They'd run out of sauvignon blanc on the outbound so it was only the pinot grigio. Salmon starter was good. Chicken and pasta was clearly overheated and burnt. But at least we got the menu, a bar round and hot towels ... if there had been one more CE passenger all that would be gone!
32 pax, so right at the maximum number before the curtailed Club Europe service kicks in; even with a 2h 20 flight time the crew for some reason struggled to get everyone served and meals were still being handed out as we began the descent. I got so hungry waiting for the main course (about 40 mins) I had my cheese first. They'd run out of sauvignon blanc on the outbound so it was only the pinot grigio. Salmon starter was good. Chicken and pasta was clearly overheated and burnt. But at least we got the menu, a bar round and hot towels ... if there had been one more CE passenger all that would be gone!
Jan 24, 2018, 8:24 am
#1860
Join Date: May 2010
Posts: 2,345
Hello,
Can I just check is Heraklion, Crete in Long category please? If so outbound is 13.40 inbound is 15.05 so would it be the normal 3 course menu in CE?
thanks
Can I just check is Heraklion, Crete in Long category please? If so outbound is 13.40 inbound is 15.05 so would it be the normal 3 course menu in CE?
thanks