Sep 29, 2016, 2:55 am
Last edit by: Aus_Mal
This thread is for opinions on the concept of Buy on Board, concerned with the rights or wrongs of the decision to introduce it.
An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services
There is a separate thread for experiences, anecdotes, reactions and related comments, which is to be found here:
Buy on board: Experiences and reactions from BA's shorthaul economy services
Useful sub-links
chongcao posted a comparison of other oneworld airlines' BOB prices
Not happy about these changes?
If you have an existing booking, you may be able to complain and get 1000 Avios or cancel for free until 28 days before departure. BA's complaint form.
However, in November 2016, phone calls to BA indicated that "no refunds would be given as food & drinks were complimentary and not part of the T&C."
An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services
There is a separate thread for experiences, anecdotes, reactions and related comments, which is to be found here:
Buy on board: Experiences and reactions from BA's shorthaul economy services
Useful sub-links
chongcao posted a comparison of other oneworld airlines' BOB prices
Not happy about these changes?
If you have an existing booking, you may be able to complain and get 1000 Avios or cancel for free until 28 days before departure. BA's complaint form.
However, in November 2016, phone calls to BA indicated that "no refunds would be given as food & drinks were complimentary and not part of the T&C."
Buy on board: Implemented on BA short haul - opinions on the concept
Dec 28, 2016, 4:36 am
#2236
Join Date: Oct 2016
Posts: 698
Just looking on the BA site, found this at the bottom of the menu page which I was thought was quite interesting.
* Flights arriving into London Heathrow or London Gatwick on 11 January that depart at or before 08.45 local time (except BA1439 from Edinburgh) will be catered with our current complimentary food and drinks.
* Flights arriving into London Heathrow or London Gatwick on 11 January that depart at or before 08.45 local time (except BA1439 from Edinburgh) will be catered with our current complimentary food and drinks.
Dec 28, 2016, 4:40 am
#2237
Join Date: Jan 2010
Posts: 7,464
I'm sure many of us will be taking SH flights before, on and after the fabled 11th January. Certainly, my last catered flight will be on the 10th January, with my first experiencing BOB will be on the 13th January. I think 2 days into the debacle will provide some interesting experiences, but I do pity the crews who will undoubtedly take the heat on this one.
Dec 28, 2016, 4:51 am
#2238
Join Date: Jan 2016
Location: LHR/ATH
Programs: Amex Platinum, LH SEN (Gold), BA Bronze
Posts: 4,489
I'm sure many of us will be taking SH flights before, on and after the fabled 11th January. Certainly, my last catered flight will be on the 10th January, with my first experiencing BOB will be on the 13th January. I think 2 days into the debacle will provide some interesting experiences, but I do pity the crews who will undoubtedly take the heat on this one.
Dec 28, 2016, 4:59 am
#2239
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,531
Not me. In fact, I had a flight booked on 3/1 and another on 9/1 but they are both part of BA flights that I cancelled in coming months (I kept some others where BA was the most convenient choice for my purposes or cancelling would have been punishing).
Dec 28, 2016, 5:09 am
#2240
Join Date: Jan 2010
Posts: 7,464
They are only making commission as a way of 'getting the troops to fall into line' - if BA did not have to pay this, and keep it as an additional source of margin, I am sure that many of us would expect them to do so.
Dec 28, 2016, 6:07 am
#2241
Join Date: Aug 2014
Posts: 45
+1! I would certainly do too! (admittedly even more in my case because I deal with a travel budget so value for money is imperative, but even on rare occasions where ticket is paid by others, I apply the exact same criteria and would never choose an option that I could not convincingly justify to myself. Other people's money does not magically grow in the ground either 
Dec 28, 2016, 7:20 am
#2242
Join Date: Jun 2014
Programs: Executive Club: Gold - Flying Blue: Gold
Posts: 1,382
I tried to keep a balance between Skyteam and Oneworld so as to have lounge access whenever I fly with a preference for Oneworld.
BA had the edge with EC, cabin crew, T5 and the overall service (G&T). But now AF and KL are way ahead of BA all around.
Mind you, I expense my BOB but then looking at the menu it is not appealing to me. And a a frequent traveler having to worry about paying and whether they will make it to my row with my choice of food being available makes the experience bad.
I have a trip to JFK on the 20th. I will see how the experience will be. I will have reached silver by then (8 months in advance). I can then focus my trips with AF and try to be Platinum.
Dec 29, 2016, 10:55 am
#2243
Join Date: Feb 2012
Location: amsterdam/nl
Programs: FB PLATINUM IHG ACCOR
Posts: 328
Sorry but did anyone had a close look at these prices... 1,80 GBP for a coke, 2.30GBP for a coffee and even more difficult to give change 4, 75 for a sandwich..
Sure flight attendant have no cash back soon or will accept just credit anytime soon....
The worlds favorite airline.Will avoid this airline for sure
Sure flight attendant have no cash back soon or will accept just credit anytime soon....
The worlds favorite airline.Will avoid this airline for sure
Dec 29, 2016, 11:14 am
#2244
Join Date: Jan 2014
Programs: BAEC GfL, currently GGL
Posts: 234
Sorry but did anyone had a close look at these prices... 1,80 GBP for a coke, 2.30GBP for a coffee and even more difficult to give change 4, 75 for a sandwich..
Sure flight attendant have no cash back soon or will accept just credit anytime soon....
The worlds favorite airline.Will avoid this airline for sure
Sure flight attendant have no cash back soon or will accept just credit anytime soon....
The worlds favorite airline.Will avoid this airline for sure
I wonder who will pick up the tab for the school/sports team/orchestra tour groups where nobody has a credit/debit card?
Dec 29, 2016, 12:03 pm
#2245
Join Date: Oct 2004
Location: Leeds ,Yorks UK
Programs: KLM Flying Blue Platinum for Life.. BA Gold , oh and some other shiny bits of plastic ...
Posts: 4,238
Per the announcement, cash payments will not be accepted.
I wonder who will pick up the tab for the school/sports team/orchestra tour groups where nobody has a credit/debit card?
I wonder who will pick up the tab for the school/sports team/orchestra tour groups where nobody has a credit/debit card?
Dec 29, 2016, 12:24 pm
#2246
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,662
Got a question,
Will the sizes of the soft drinks be upgraded from the current mini 0,15l to 0,33l or maybe even 0.5l?
£1.80 to me is steep for 0,15l, *somewhat* reasonable for 0,33l and OK for 0.5l.
And what size container will hot beverages come in?
Will the sizes of the soft drinks be upgraded from the current mini 0,15l to 0,33l or maybe even 0.5l?
£1.80 to me is steep for 0,15l, *somewhat* reasonable for 0,33l and OK for 0.5l.
And what size container will hot beverages come in?
Dec 29, 2016, 12:26 pm
#2247
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,662
Per the announcement, cash payments will not be accepted.
I wonder who will pick up the tab for the school/sports team/orchestra tour groups where nobody has a credit/debit card?
I wonder who will pick up the tab for the school/sports team/orchestra tour groups where nobody has a credit/debit card?
Dec 29, 2016, 12:30 pm
#2248
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,662
Sorry but did anyone had a close look at these prices... 1,80 GBP for a coke, 2.30GBP for a coffee and even more difficult to give change 4, 75 for a sandwich..
Sure flight attendant have no cash back soon or will accept just credit anytime soon....
The worlds favorite airline.Will avoid this airline for sure
Sure flight attendant have no cash back soon or will accept just credit anytime soon....
The worlds favorite airline.Will avoid this airline for sure
Dec 29, 2016, 12:30 pm
#2249
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
Programs: Master of the Privy Purse des Muccis
Posts: 17,912
From here,
http://www.britishairways.com/en-gb/...|||||L2|||||||
It suggests Coke /Diet coke will be 330ml with fever tree @ 150ml
Regards
TBS
Last edited by The _Banking_Scot; Dec 29, 2016 at 12:47 pm
Dec 29, 2016, 12:39 pm
#2250
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,804
It varies between drinks. Coca cola is 330ml for £1.80/225 Avios, as are most of the mainstream products of that ilk. Folkington's ginger ale, bitter lemon etc is £1.50/200 Avios for 150 ml. Highland Spring Water, still or sparkling is 500ml at £1.80/225 Avios. In between is Folkington's Elderflower Presse at £2.20/275 Avios for 250ml. So it really varies, but the good thing is that if fully stocked there are about 16 cold soft drink items, which is a big improvement. The tea, coffee and chocolate items are in imperial (is that allowed?), so 12 oz = 354ml. 7 items there, one decaf coffee, one peppermint tea for Guardian reading hipsters, and green tea too.