Last edit by: Aus_Mal
This thread is for opinions on the concept of Buy on Board, concerned with the rights or wrongs of the decision to introduce it.
An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services
There is a separate thread for experiences, anecdotes, reactions and related comments, which is to be found here:
Buy on board: Experiences and reactions from BA's shorthaul economy services
Useful sub-links
chongcao posted a comparison of other oneworld airlines' BOB prices
Not happy about these changes?
If you have an existing booking, you may be able to complain and get 1000 Avios or cancel for free until 28 days before departure. BA's complaint form.
However, in November 2016, phone calls to BA indicated that "no refunds would be given as food & drinks were complimentary and not part of the T&C."
An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services
There is a separate thread for experiences, anecdotes, reactions and related comments, which is to be found here:
Buy on board: Experiences and reactions from BA's shorthaul economy services
Useful sub-links
chongcao posted a comparison of other oneworld airlines' BOB prices
Not happy about these changes?
If you have an existing booking, you may be able to complain and get 1000 Avios or cancel for free until 28 days before departure. BA's complaint form.
However, in November 2016, phone calls to BA indicated that "no refunds would be given as food & drinks were complimentary and not part of the T&C."
Buy on board: Implemented on BA short haul - opinions on the concept
#1
Original Poster
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,758
Buy on board: Implemented on BA short haul - opinions on the concept
Just been announced, M&S food, all under 5 to be starting in January.
Last edited by Petrus; Jan 16, 2017 at 1:39 pm
#3
Original Poster
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,758
A full drinks menu and bar service will be available for purchase.
#6
Original Poster
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,758
Soft drinks from 1.50 and alcohol from 4, payment by debit card or credit cards and contactless transactions, you can also pay with Avios.
#7
Join Date: Sep 2014
Location: London
Programs: BAEC Gold
Posts: 561
Posting this for posterity
Also, shall we take bets on how long it takes to update the website?
Also, shall we take bets on how long it takes to update the website?
#8
Join Date: May 2013
Posts: 6,349
The airport shops must be delighted as a percentage of people will bring on board (and then leave their rubbish for the crew to clear up).
#11
Join Date: May 2005
Location: Kyiv, Ukraine
Programs: Mucci, BA Gold, TK Elite, HHonors Lifetime Diamond
Posts: 7,755
Judging by the 'under GBP5' prices, there will be no hot options?
#12
Join Date: Mar 2005
Programs: BAEC GGL/CCR & BAEC Lifetime Gold, VS Red, EK Blue, HH Lifetime Diamond, IHG Gold, Marriot Silver
Posts: 238
BA have already updated the catering section of its website:
London Heathrow and London Gatwick
From 11 January, were upgrading our food offering in our short haul economy cabins (Euro Traveller and UK Domestic) on flights to and from London Heathrow and London Gatwick.
Were proud to be partnering with Marks & Spencer, another iconic British brand, to offer you a new 'M&S on board' menu that will replace the complimentary service currently provided. You will be able to select from the seasonally inspired menu and buy your food and drinks in one easy transaction.
M&S on board sample menu
Enjoy delicious sweet and savoury treats from British food favourite Marks & Spencer when travelling in our short haul economy cabins, Euro Traveller and UK Domestic, to and from London Heathrow and London Gatwick.
Here are just some of the exciting food options you can look forward to on board.
Fresh food
Classic Fruit Salad 3.10
Includes pineapple, melon, mango, apple, kiwi and blueberries.
Yogurt with Summer Berry Compote and Crunchy Granola - 1.95
Reduced-fat Greek-style yogurt, blackberry and blackcurrant compote and granola with sunflower and pumpkin seeds.
Mature Cheddar Cheese Ploughman's - 3.00
Farmhouse cheddar cheese with vine-ripened tomatoes, pickle and lettuce on malted brown bread
Aberdeen Angus Beef and Red Onion Chutney Bloomer - 4.75
Soft onion bloomer with Aberdeen Angus beef, red onion chutney and tangy mustard.
Bacon Roll - 4.75
A soft white, buttered roll filled with succulent smoked British bacon. Served hot.
Mozzarella and Tomato Focaccia - 4.75
Buffalo mozzarella, juicy vine-ripened tomatoes and fragrant basil pesto dressing on pesto focaccia. Served hot.
Spiced Chicken with Quinoa and Rice - 4.95
Spiced chicken with quinoa, rice and a smoky tomato salsa.
Savoury snacks
Oriental Snack Mix - 2.00
Sesame-coated roasted cashew nuts, edamame soybeans, and roasted corn with puffed brown rice all with a soy and five-spice seasoning.
Hand Cooked Crisps - 1.00
Salt and Vinegar, or Lightly Sea Salted.
Nut Assortment - 1.60
A selection of almonds, brazil nuts, cashew nuts and hazelnuts.
Wasabi Peas - 1.60
Roasted green peas with a punchy wasabi flavoured coating.
Something sweet
Percy Pig - 1.85
Soft fruit-flavoured gums made with fruit juicean M&S classic.
Salted Caramel Hazelnut Millionaire Biscuit - 1.45
Made without wheat and deliciously gluten free.
Chocolate Pretzels and Candy Popcorn - 2.45
Milk chocolate-covered toffee popcorn with popping candy pieces.
Super Nut Fruit and Seed Flapjack - 1.45
Soft, chewy all-butter flapjack.
London Heathrow and London Gatwick
From 11 January, were upgrading our food offering in our short haul economy cabins (Euro Traveller and UK Domestic) on flights to and from London Heathrow and London Gatwick.
Were proud to be partnering with Marks & Spencer, another iconic British brand, to offer you a new 'M&S on board' menu that will replace the complimentary service currently provided. You will be able to select from the seasonally inspired menu and buy your food and drinks in one easy transaction.
M&S on board sample menu
Enjoy delicious sweet and savoury treats from British food favourite Marks & Spencer when travelling in our short haul economy cabins, Euro Traveller and UK Domestic, to and from London Heathrow and London Gatwick.
Here are just some of the exciting food options you can look forward to on board.
Fresh food
Classic Fruit Salad 3.10
Includes pineapple, melon, mango, apple, kiwi and blueberries.
Yogurt with Summer Berry Compote and Crunchy Granola - 1.95
Reduced-fat Greek-style yogurt, blackberry and blackcurrant compote and granola with sunflower and pumpkin seeds.
Mature Cheddar Cheese Ploughman's - 3.00
Farmhouse cheddar cheese with vine-ripened tomatoes, pickle and lettuce on malted brown bread
Aberdeen Angus Beef and Red Onion Chutney Bloomer - 4.75
Soft onion bloomer with Aberdeen Angus beef, red onion chutney and tangy mustard.
Bacon Roll - 4.75
A soft white, buttered roll filled with succulent smoked British bacon. Served hot.
Mozzarella and Tomato Focaccia - 4.75
Buffalo mozzarella, juicy vine-ripened tomatoes and fragrant basil pesto dressing on pesto focaccia. Served hot.
Spiced Chicken with Quinoa and Rice - 4.95
Spiced chicken with quinoa, rice and a smoky tomato salsa.
Savoury snacks
Oriental Snack Mix - 2.00
Sesame-coated roasted cashew nuts, edamame soybeans, and roasted corn with puffed brown rice all with a soy and five-spice seasoning.
Hand Cooked Crisps - 1.00
Salt and Vinegar, or Lightly Sea Salted.
Nut Assortment - 1.60
A selection of almonds, brazil nuts, cashew nuts and hazelnuts.
Wasabi Peas - 1.60
Roasted green peas with a punchy wasabi flavoured coating.
Something sweet
Percy Pig - 1.85
Soft fruit-flavoured gums made with fruit juicean M&S classic.
Salted Caramel Hazelnut Millionaire Biscuit - 1.45
Made without wheat and deliciously gluten free.
Chocolate Pretzels and Candy Popcorn - 2.45
Milk chocolate-covered toffee popcorn with popping candy pieces.
Super Nut Fruit and Seed Flapjack - 1.45
Soft, chewy all-butter flapjack.
#13
Join Date: Mar 2005
Programs: BAEC GGL/CCR & BAEC Lifetime Gold, VS Red, EK Blue, HH Lifetime Diamond, IHG Gold, Marriot Silver
Posts: 238
And the drinks:
Drinks menu
Choose from a wide range of hot or cold drinks when travelling in our short haul economy cabins, Euro Traveller and UK Domestic, to and from London Heathrow and Gatwick.
Here are some examples of what you can enjoy during your flight. For allergen information, please see the on-board menu or packaging.
Hot drinks
Java Republic Coffee - 2.30
Twinings Tea - 2.30
Cadburys Hot Chocolate - 2.70
Soft drinks
Pip Organic Orange & Apple Juice (200ml) - 2.70
Vita Coco Coconut Water (330ml) - 2.70
Folkington's Elderflower Presse (250ml) - 2.20
Appletiser (275ml) - 1.80
Harrogate Still or Sparkling Water (500ml) - 1.80
Coca Cola or Diet Coke (330ml) - 1.80
Alcoholic drinks
Spirits (5cl mini bottles) - 4.50
Assorted range including Bombay Sapphire, Johnny Walker Red, Smirnoff Red, Baileys Irish Cream, Bacardi and Jack Daniels.
Mixers (150ml mini bottles) - 1.50
Assorted range including Schweppes tonic water, slimline tonic and ginger ale.
Red or white wine (187ml) - 4.50
Prosecco Bottega Gold (200ml) - 6.00
London Pride (330ml) - 4.00
Becks Lager (330ml) - 4.00
Magners Original Cider (330ml) - 4.00
Drinks menu
Choose from a wide range of hot or cold drinks when travelling in our short haul economy cabins, Euro Traveller and UK Domestic, to and from London Heathrow and Gatwick.
Here are some examples of what you can enjoy during your flight. For allergen information, please see the on-board menu or packaging.
Hot drinks
Java Republic Coffee - 2.30
Twinings Tea - 2.30
Cadburys Hot Chocolate - 2.70
Soft drinks
Pip Organic Orange & Apple Juice (200ml) - 2.70
Vita Coco Coconut Water (330ml) - 2.70
Folkington's Elderflower Presse (250ml) - 2.20
Appletiser (275ml) - 1.80
Harrogate Still or Sparkling Water (500ml) - 1.80
Coca Cola or Diet Coke (330ml) - 1.80
Alcoholic drinks
Spirits (5cl mini bottles) - 4.50
Assorted range including Bombay Sapphire, Johnny Walker Red, Smirnoff Red, Baileys Irish Cream, Bacardi and Jack Daniels.
Mixers (150ml mini bottles) - 1.50
Assorted range including Schweppes tonic water, slimline tonic and ginger ale.
Red or white wine (187ml) - 4.50
Prosecco Bottega Gold (200ml) - 6.00
London Pride (330ml) - 4.00
Becks Lager (330ml) - 4.00
Magners Original Cider (330ml) - 4.00
#14
Join Date: Oct 2012
Location: London
Programs: BA Gold
Posts: 1,406
I'm guessing there's been no announcement about how much flight prices are being reduced by to 'compensate' for the loss of the free food and drink service?
#15
Join Date: Apr 2013
Location: London, UK
Programs: BA Gold; Marriott Plat
Posts: 154
Any news on how existing bookings will be dealt with? My flight already booked on 3rd September 2017 states complimentary food and bar service.