Sep 29, 2016, 2:55 am
Last edit by: Aus_Mal
This thread is for opinions on the concept of Buy on Board, concerned with the rights or wrongs of the decision to introduce it.
An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services
There is a separate thread for experiences, anecdotes, reactions and related comments, which is to be found here:
Buy on board: Experiences and reactions from BA's shorthaul economy services
Useful sub-links
chongcao posted a comparison of other oneworld airlines' BOB prices
Not happy about these changes?
If you have an existing booking, you may be able to complain and get 1000 Avios or cancel for free until 28 days before departure. BA's complaint form.
However, in November 2016, phone calls to BA indicated that "no refunds would be given as food & drinks were complimentary and not part of the T&C."
An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services
There is a separate thread for experiences, anecdotes, reactions and related comments, which is to be found here:
Buy on board: Experiences and reactions from BA's shorthaul economy services
Useful sub-links
chongcao posted a comparison of other oneworld airlines' BOB prices
Not happy about these changes?
If you have an existing booking, you may be able to complain and get 1000 Avios or cancel for free until 28 days before departure. BA's complaint form.
However, in November 2016, phone calls to BA indicated that "no refunds would be given as food & drinks were complimentary and not part of the T&C."
Buy on board: Implemented on BA short haul - opinions on the concept
Dec 23, 2016, 10:01 am
#2087
Join Date: Dec 2014
Location: UK
Programs: BA, U2+, SK, AF/KL, IHG, Hilton, others gathering dust...
Posts: 2,552
The only hot items I've seen mentioned so far are the bacon roll / panini type items, which will be served hot à la easyJet. I wouldn't be expecting hot meals of the ready-meal variety, at least not at first.
Dec 23, 2016, 11:57 am
#2089
Join Date: Jan 2016
Location: LHR/ATH
Programs: Amex Platinum, LH SEN (Gold), BA Bronze
Posts: 4,489
Dec 23, 2016, 12:26 pm
#2090
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
So what's the latest development with BA making things worse for its customers? So will it be that one tea bag is included when paying for hot water on BA flights?
Dec 23, 2016, 12:49 pm
#2091
Join Date: Jul 2011
Programs: Mucci de la Cuisine Aérienne du Réseau Courte Durée de British Airways
Posts: 4,704
From what I understand CE will be coming to Domestics in the Spring.
Dec 23, 2016, 2:25 pm
#2092
Join Date: Mar 2009
Location: JAX
Programs: Ex-BA/AA/CP/LY staff, BA Executive Club Blue, IHG Diamond, Marriott Silver, Chick-fil-A Red
Posts: 3,588
I could be wrong but BA will probably keep making pots of tea and coffee, and pour from those, versus having pots of hot water and making tea/coffee to order. I would guess that those who pay for plain hot water, will get it brought from the galley instead of off the trolley.
Unless BA will start selling tea varieties?
Dec 23, 2016, 4:42 pm
#2093
Join Date: Aug 2015
Posts: 1,499
Even U2's Flexi fare, which includes a 20kg bag, premium seat selection, fast track security, priority boarding, flexibility over a 4 week period etc etc comes in less than the BA LHR price!
BA are obviously still filling planes and making money. But there really is a bit of Tesco-esque arrogance to all this. I do feel BA's demise is a case of when, rather than if. I appreciate others disagree - only time (or an abrupt change in strategy) will tell.
Dec 23, 2016, 5:44 pm
#2094
Join Date: Mar 2004
Location: Newcastle, UK
Programs: BA Silver, IHG Gold, Hilton Gold, Hertz 5*, Avis Preferred Plus, Amex Plat
Posts: 2,080
Amusing, but probably not, as the tea bags used inflight are bigger than normal one cup teabags.
I could be wrong but BA will probably keep making pots of tea and coffee, and pour from those, versus having pots of hot water and making tea/coffee to order. I would guess that those who pay for plain hot water, will get it brought from the galley instead of off the trolley.
Unless BA will start selling tea varieties?
Dec 24, 2016, 3:08 am
#2096
Join Date: Dec 2006
Location: Lewes
Programs: HiltonH. Gold Starwood Gold BA BLUES! Mucci.
Posts: 4,833
Anybody know how many passengers on the peak domestic services are on full fare or premium connectors ?
I guess my question is will the demand outstrip the number of rows available to be converted for the CE roll out? !!
I guess my question is will the demand outstrip the number of rows available to be converted for the CE roll out? !!
Dec 24, 2016, 3:22 am
#2097
Join Date: Jul 2016
Location: London
Programs: BA LtG, Flying Blue Plat
Posts: 274
*By this, I mean anything substantial - I know I'd rather just have a free sarnie than a poor salad.
Dec 24, 2016, 3:47 am
#2098
Join Date: Dec 2006
Location: Lewes
Programs: HiltonH. Gold Starwood Gold BA BLUES! Mucci.
Posts: 4,833
Yes, blocking the middle seat back to row 12 or so would mean the loss of 22-24 seats on a 320 on what are already rammed flights....
Dec 24, 2016, 5:18 am
#2099
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
I think that is just to avoid the stupidity of someone paying thousands for a UK non-LHR long-haul F/J trip, and then being asked to pay for a cup of water or whatever on the domestic sector. It's not going to be US domestic first style, more like two rows at the front getting £10 worth from the menu free.
Still, it isn't here yet and BoB starts very soon.