Sep 29, 2016, 2:55 am
Last edit by: Aus_Mal
This thread is for opinions on the concept of Buy on Board, concerned with the rights or wrongs of the decision to introduce it.
An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services
There is a separate thread for experiences, anecdotes, reactions and related comments, which is to be found here:
Buy on board: Experiences and reactions from BA's shorthaul economy services
Useful sub-links
chongcao posted a comparison of other oneworld airlines' BOB prices
Not happy about these changes?
If you have an existing booking, you may be able to complain and get 1000 Avios or cancel for free until 28 days before departure. BA's complaint form.
However, in November 2016, phone calls to BA indicated that "no refunds would be given as food & drinks were complimentary and not part of the T&C."
An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services
There is a separate thread for experiences, anecdotes, reactions and related comments, which is to be found here:
Buy on board: Experiences and reactions from BA's shorthaul economy services
Useful sub-links
chongcao posted a comparison of other oneworld airlines' BOB prices
Not happy about these changes?
If you have an existing booking, you may be able to complain and get 1000 Avios or cancel for free until 28 days before departure. BA's complaint form.
However, in November 2016, phone calls to BA indicated that "no refunds would be given as food & drinks were complimentary and not part of the T&C."
Buy on board: Implemented on BA short haul - opinions on the concept
Dec 24, 2016, 5:54 am
#2101
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,663
.
Dec 24, 2016, 8:22 am
#2102
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 5,926
I suspect at the start of the summer timetables, end if march
Dec 24, 2016, 4:23 pm
#2103
Join Date: Feb 2010
Location: ORD
Programs: US Air, UA BA LH AI DELTA MARRIOTT CHOICE SGP
Posts: 9,883
Dec 24, 2016, 8:13 pm
#2104
Join Date: Dec 2014
Location: UK
Programs: BA, U2+, SK, AF/KL, IHG, Hilton, others gathering dust...
Posts: 2,552
Dec 25, 2016, 11:51 am
#2105
Join Date: Feb 2010
Location: ORD
Programs: US Air, UA BA LH AI DELTA MARRIOTT CHOICE SGP
Posts: 9,883
Dec 25, 2016, 1:05 pm
#2107
Join Date: May 2009
Programs: BAEC
Posts: 769
The fact is that if BA can pull BOB off you can bet that a whole bunch of others will follow.
Dec 25, 2016, 1:19 pm
#2108
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,541
Dec 25, 2016, 1:20 pm
#2109
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,541
You can bet anything you like and you might win your bet, but for now, nobody has followed into BA's steps.
Dec 25, 2016, 1:49 pm
#2110
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,663
Complete list of major European carriers serving complimentary F&B in intra-Europe Y:
Star Alliance:
Adria
Aegean
Austrian
Croatia Airlines
LOT
Lufthansa
Swiss
TAP
Turkish Airlines
oneworld:
S7
(British Airways)
SkyTeam:
Aeroflot
Air France
Alitalia
Czech Airlines
KLM
TAROM
Kind of sad only one oneworld carrier left with complimentary F&B.
Star Alliance:
Adria
Aegean
Austrian
Croatia Airlines
LOT
Lufthansa
Swiss
TAP
Turkish Airlines
oneworld:
S7
(British Airways)
SkyTeam:
Aeroflot
Air France
Alitalia
Czech Airlines
KLM
TAROM
Kind of sad only one oneworld carrier left with complimentary F&B.
Last edited by miamiflyer8; Dec 25, 2016 at 2:13 pm
Dec 25, 2016, 2:04 pm
#2111
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,541
Complete list of major European carriers serving complimentary F&B in intra-Europe Y:
Star Alliance:
Adria
Aegean
Austrian
Croatia Airlines
LOT
Lufthansa
Swiss
Turkish Airlines
oneworld:
S7
(British Airways)
SkyTeam:
Aeroflot
Air France
Alitalia
Czech Airlines
KLM
TAROM
Kind of sad only one oneworld carrier left with complimentary F&B.
Star Alliance:
Adria
Aegean
Austrian
Croatia Airlines
LOT
Lufthansa
Swiss
Turkish Airlines
oneworld:
S7
(British Airways)
SkyTeam:
Aeroflot
Air France
Alitalia
Czech Airlines
KLM
TAROM
Kind of sad only one oneworld carrier left with complimentary F&B.
I am not aware of a single airline in the world, including low cost of the worst kind (FR etc), which charge for hot water, unlike the decision of the two clowns who lead IAG and BA, so I think that this may well qualify as a true 'world first' in ridicule for the to fly to serve airline.
Dec 25, 2016, 2:15 pm
#2112
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,663
Well done on compiling a full list. Minor points - has TP discontinued free F&B? Also worth noting that AY will give free F&B to OWE and both AY and SK tea, coffee and water for free to everyone.
I am not aware of a single airline in the world, including low cost of the worst kind (FR etc), which charge for hot water, unlike the decision of the two clowns who lead IAG and BA, so I think that this may well qualify as a true 'world first' in ridicule for the to fly to serve airline.
I am not aware of a single airline in the world, including low cost of the worst kind (FR etc), which charge for hot water, unlike the decision of the two clowns who lead IAG and BA, so I think that this may well qualify as a true 'world first' in ridicule for the to fly to serve airline.
The reason I didn't mention AY or SK is because they do not give out free full service to anyone onboard.
Dec 25, 2016, 2:41 pm
#2113
Join Date: May 2009
Programs: BAEC
Posts: 769
Dec 25, 2016, 2:51 pm
#2114
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,541
Yes, I'm sure that they will watch carefully. In ways, it is a win-win game for them. As you say, if BA's choice proves successful, they know they can follow suit and save on costs at lower risk, if it proves unsuccessful, one of their main competitor shoots itself in the foot and they hold the net under the apple tree ready to pick up what BA will have lost. Arguably, it works for them either way!
Dec 25, 2016, 3:30 pm
#2115
FlyerTalk Evangelist
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,623
From that list above, I'm pretty sure that Adria Airways, Croatia Airlines, LOT Polish and CSA Czech Airlines now have BoB service in Economy class.