Sep 29, 2016, 2:55 am
Last edit by: Aus_Mal
This thread is for opinions on the concept of Buy on Board, concerned with the rights or wrongs of the decision to introduce it.
An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services
There is a separate thread for experiences, anecdotes, reactions and related comments, which is to be found here:
Buy on board: Experiences and reactions from BA's shorthaul economy services
Useful sub-links
chongcao posted a comparison of other oneworld airlines' BOB prices
Not happy about these changes?
If you have an existing booking, you may be able to complain and get 1000 Avios or cancel for free until 28 days before departure. BA's complaint form.
However, in November 2016, phone calls to BA indicated that "no refunds would be given as food & drinks were complimentary and not part of the T&C."
An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services
There is a separate thread for experiences, anecdotes, reactions and related comments, which is to be found here:
Buy on board: Experiences and reactions from BA's shorthaul economy services
Useful sub-links
chongcao posted a comparison of other oneworld airlines' BOB prices
Not happy about these changes?
If you have an existing booking, you may be able to complain and get 1000 Avios or cancel for free until 28 days before departure. BA's complaint form.
However, in November 2016, phone calls to BA indicated that "no refunds would be given as food & drinks were complimentary and not part of the T&C."
Buy on board: Implemented on BA short haul - opinions on the concept
Dec 29, 2016, 12:45 pm
#2251
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,821
Actually it seems BA.com has indeed been updated, and looks more closely to mirror the laminated sheet that was used in training staff.
http://www.britishairways.com/en-gb/...nomy-food-menu
So two hot items confirmed, smoked bacon roll and Buffalo mozzarella and tomato focaccia, plus the oat and barley porridge.
http://www.britishairways.com/en-gb/...nomy-food-menu
So two hot items confirmed, smoked bacon roll and Buffalo mozzarella and tomato focaccia, plus the oat and barley porridge.
Dec 29, 2016, 1:04 pm
#2252
Join Date: Jul 2011
Location: LHR / LAS
Programs: BA GfL, GGL/CCR
Posts: 2,409
thats looks pretty good actually! Taking the menu into account Im not sure what all the fuss is about regarding the food aspect. Its a lot better, isnt it , than what they offer now. It must be, cos theres been so many posts in the past about how bad the food offering is.
The only thing I dont think is good and is a mistake, is the beverage issue and not giving out non-alcoholic drinks , 'free' as part of the fare. But how many drinks are offered now to people ?
And I value avios as around 1/2 p so paying with avios would be the way to go, for me.
So maybe BA think others will actually see it as an enhancement in a true way.
The only thing I dont think is good and is a mistake, is the beverage issue and not giving out non-alcoholic drinks , 'free' as part of the fare. But how many drinks are offered now to people ?
And I value avios as around 1/2 p so paying with avios would be the way to go, for me.
So maybe BA think others will actually see it as an enhancement in a true way.
Dec 29, 2016, 1:09 pm
#2253
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,663
Hi,
From here,
http://www.britishairways.com/en-gb/...|||||L2|||||||
It suggests Coke /Diet coke will be 330ml with fever tree @ 150ml
Regards
TBS
From here,
http://www.britishairways.com/en-gb/...|||||L2|||||||
It suggests Coke /Diet coke will be 330ml with fever tree @ 150ml
Regards
TBS
It varies between drinks. Coca cola is 330ml for £1.80/225 Avios, as are most of the mainstream products of that ilk. Folkington's ginger ale, bitter lemon etc is £1.50/200 Avios for 150 ml. Highland Spring Water, still or sparkling is 500ml at £1.80/225 Avios. In between is Folkington's Elderflower Presse at £2.20/275 Avios for 250ml. So it really varies, but the good thing is that if fully stocked there are about 16 cold soft drink items, which is a big improvement. The tea, coffee and chocolate items are in imperial (is that allowed?), so 12 oz = 354ml. 7 items there, one decaf coffee, one peppermint tea for Guardian reading hipsters, and green tea too.
Dec 29, 2016, 1:14 pm
#2254
Join Date: Oct 2010
Location: Switzerland
Programs: AY+ Platinum, SK Gold, BAEC Silver, airbaltic VIP, Radisson VIP
Posts: 6,531
I am relieved regarding the soft drink can sizes and hot beverages container size!
Dec 29, 2016, 1:15 pm
#2255
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
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Posts: 30,540
Also, I might be wrong but I doubt the menu options will change monthly. At best, they might rotate every three months, more likely, twice a year, and possibly, some items like the bacon sandwich and plouoghman will never rotate at all. So I would say that even not considering the extra cost and purely focusing on choice and diversity, in my view, this is a real loss for people frequently flying bands 3 and 4 of which I am.
Of course, those who want to know about quality will have to wait and taste the stuff, but on that front, I'll let others do the discussion after 11/1 as I am personally neither interested nor intending to taste any of this.
Last edited by orbitmic; Dec 29, 2016 at 1:23 pm
Dec 29, 2016, 1:15 pm
#2256
Join Date: Jan 2016
Location: LHR/ATH
Programs: Amex Platinum, LH SEN (Gold), BA Bronze
Posts: 4,489
Will CE passengers be able to help themselves to the M&S Selection for free?
Dec 29, 2016, 1:16 pm
#2257
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
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Dec 29, 2016, 1:17 pm
#2258
Join Date: May 2009
Location: London
Programs: BAEC
Posts: 2,741
thats looks pretty good actually! Taking the menu into account Im not sure what all the fuss is about regarding the food aspect. Its a lot better, isnt it , than what they offer now. It must be, cos theres been so many posts in the past about how bad the food offering is.
The only thing I dont think is good and is a mistake, is the beverage issue and not giving out non-alcoholic drinks , 'free' as part of the fare. But how many drinks are offered now to people ?
And I value avios as around 1/2 p so paying with avios would be the way to go, for me.
So maybe BA think others will actually see it as an enhancement in a true way.
The only thing I dont think is good and is a mistake, is the beverage issue and not giving out non-alcoholic drinks , 'free' as part of the fare. But how many drinks are offered now to people ?
And I value avios as around 1/2 p so paying with avios would be the way to go, for me.
So maybe BA think others will actually see it as an enhancement in a true way.
Dec 29, 2016, 1:20 pm
#2259
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,663
"Revamp" is the word that scares us so who knows what will happen, but for the time being CE pax do not have access to the M&S selection.
Dec 29, 2016, 1:28 pm
#2260
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,821
The BOB menu will rotate during the year, plus I think it's just a bit of a stretch to suggest the current ET menu has a lot of variety.
Dec 29, 2016, 1:31 pm
#2261
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
I just worked out that the food and drinks on my last return booking will cost £20.40 under the new plan. So I expect my usual route from Vienna to London will see a price drop in the next few weeks........
Dec 29, 2016, 1:33 pm
#2262
Join Date: Jul 2011
Location: LHR / LAS
Programs: BA GfL, GGL/CCR
Posts: 2,409
Nope, if we discount the fact that people now have to pay more for everything, it's better choice for people flying very short flights (bands 1 and 2), but it is much less good for people flying band 4 (discounting the current transition period), and for people flying band 3, it is better for one off flyers (they get all 5 choices in one flight instead of 2) and worse for regular flyers (you will get to repeat the exact same flight options whilst currently you'd get about 10 different things each month, and for people like me who don't like sandwiches, I'm sorry to see there is only one choice instead of 4-5 in a month, and thank goodness I am not a vegetarian!)
Also, I might be wrong but I doubt the menu options will change monthly. At best, they might rotate every three months, more likely, twice a year, and possibly, some items like the bacon sandwich and plouoghman will never rotate at all. So I would say that even not considering the extra cost and purely focusing on choice and diversity, in my view, this is a real loss for people frequently flying bands 3 and 4 of which I am.
Of course, those who want to know about quality will have to wait and taste the stuff, but on that front, I'll let others do the discussion after 11/1 as I am personally neither interested nor intending to taste any of this.
Also, I might be wrong but I doubt the menu options will change monthly. At best, they might rotate every three months, more likely, twice a year, and possibly, some items like the bacon sandwich and plouoghman will never rotate at all. So I would say that even not considering the extra cost and purely focusing on choice and diversity, in my view, this is a real loss for people frequently flying bands 3 and 4 of which I am.
Of course, those who want to know about quality will have to wait and taste the stuff, but on that front, I'll let others do the discussion after 11/1 as I am personally neither interested nor intending to taste any of this.
makes sense to me then, thanks for explanation, I havent flown the ET cabin apart from Band 1, so am just looking at the menu from M &S. So its pretty much better band 1 or 2 and worse then for the other bands.
But, the menu does look good to me - maybe I am just hungry at the moment.
Re having to pay 'extra' for food - if comparing on price, I suspect people will just add in the cost of the food they will buy plus the fare price in the future.
EDIT - just saw CWS post - the menu will rotate. And to be honest, the posts I have read in the past say the existing food in ET is rubbish, are numerous. The menu looks good to me. Off to raid the larder now, I m peckish.
Last edited by crazyarmadillo; Dec 29, 2016 at 1:44 pm
Dec 29, 2016, 1:42 pm
#2263
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
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each ET band 3 cycle has four different wraps and 4 different salads that rotate I think, and yes I know it will rotate during the year but I was questioning how often: every 3 or 6 months (my guess) would mean less frequently than is currently the case.
Dec 29, 2016, 1:45 pm
#2264
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,540
Dec 29, 2016, 1:49 pm
#2265
Join Date: Jul 2011
Location: LHR / LAS
Programs: BA GfL, GGL/CCR
Posts: 2,409
