Jan 3, 2015, 5:46 am
Last edit by: Maluku_Flyer
ba.com: technical issues tracker
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
11 Oct 18 Severe glitch prevents booking of flights see post #3318
Airports served by oneworld or BA partners that are not recognised on the Avios redemption search
AYQ, HID, KWL, RMQ, FTE, DAD, TSV
3 Jun 18 ... "Print Boarding Pass" generates a blank field where the BP should be! Clicking "Print" generates, predictably, a blank sheet of paper!
Mac/Safari (EDIT, 3 Jun: Solution is to "Email BP", which initially shows blank as well, but the email contains the full BP.) Same again on 3 Sep 18, and same fix!
27 Nov ... Can not search for a flight on the updated BA.com website interface , after inputting all informations ( destinations , paxs and dates etc) it pretended to load and then just reverts back to the home page with all fields now cleared. iMac/Safari
Claiming missing avios pages not working [Link]
22 Sep 16, see Post 2005. Hotel Avios giving different results depending on which page you view. Mac/Safari.
6 October 16 Cannot pay by paypal when doing redemptions
.May 18. Login to BAEC generates error message (Mac/Safari) although works on 2nd attempt. Noted at >>> https://www.flyertalk.com/forum/brit...l#post29777401
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
11 Oct 18 Severe glitch prevents booking of flights see post #3318
Airports served by oneworld or BA partners that are not recognised on the Avios redemption search
AYQ, HID, KWL, RMQ, FTE, DAD, TSV
3 Jun 18 ... "Print Boarding Pass" generates a blank field where the BP should be! Clicking "Print" generates, predictably, a blank sheet of paper!
Mac/Safari (EDIT, 3 Jun: Solution is to "Email BP", which initially shows blank as well, but the email contains the full BP.) Same again on 3 Sep 18, and same fix!
27 Nov ... Can not search for a flight on the updated BA.com website interface , after inputting all informations ( destinations , paxs and dates etc) it pretended to load and then just reverts back to the home page with all fields now cleared. iMac/Safari
Claiming missing avios pages not working [Link]
22 Sep 16, see Post 2005. Hotel Avios giving different results depending on which page you view. Mac/Safari.
6 October 16 Cannot pay by paypal when doing redemptions
.May 18. Login to BAEC generates error message (Mac/Safari) although works on 2nd attempt. Noted at >>> https://www.flyertalk.com/forum/brit...l#post29777401
Issues, bugs and glitches on ba.com website [Please keep thread clutter-free!]
Jun 12, 2017, 1:36 pm
#2536
Join Date: Dec 2008
Location: London
Programs: SK Gold, ITA Executive, Sixt Diamond, Hertz PC, Avis PC, IHG Platinum
Posts: 5,164
When trying to transfer avios I continuously get the following error message:
We are experiencing a technical problem at this time. Please try again later. Our sincere apologies for the inconvenience.
This has been the case in the last couple of days. Any information on the issue?
We are experiencing a technical problem at this time. Please try again later. Our sincere apologies for the inconvenience.
This has been the case in the last couple of days. Any information on the issue?
BA told me to clear cookies, cache, close everything and try again. And, this made no difference, but you can still try it.
Of course, the paid transfer works just fine - only the free one errors out [for me].
Last edited by jms_uk; Jun 12, 2017 at 2:27 pm
Jun 12, 2017, 2:05 pm
#2537
Join Date: Sep 2014
Location: West Yorkshire, UK
Programs: BAEC, Virgin FC, Miles&More, Miles&Bonus, FlyingBlue,
Posts: 3
Hi, new issue, I think.
When I login and go to the Reward Availability page and click on Reward Flight Finder / Explore Availability button, it takes me to a fault page:
"Sorry
Sorry, there seems to be a technical problem. Please try again in a few minutes, and please contact us if it still doesn't work.
We apologise for the inconvenience."
This happens whether I click on the button or the title of that box.
If I'm not logged in it asks me to login, before showing me the fault page.
Has anyone else seen this recently, since the Bank Holiday meltdown perhaps?
Thanks,
Paul
P.S. if anyone can point me to another way to find out reward flight availability without this map more easily than entering every airport option, I'd be grateful!
When I login and go to the Reward Availability page and click on Reward Flight Finder / Explore Availability button, it takes me to a fault page:
"Sorry
Sorry, there seems to be a technical problem. Please try again in a few minutes, and please contact us if it still doesn't work.
We apologise for the inconvenience."
This happens whether I click on the button or the title of that box.
If I'm not logged in it asks me to login, before showing me the fault page.
Has anyone else seen this recently, since the Bank Holiday meltdown perhaps?
Thanks,
Paul
P.S. if anyone can point me to another way to find out reward flight availability without this map more easily than entering every airport option, I'd be grateful!
Last edited by jkpaul; Jun 12, 2017 at 2:07 pm Reason: added P.S.
Jun 13, 2017, 2:47 am
#2538
formerly rxfleming
Join Date: Jan 2009
Location: AUH, DXB (and GLA)
Programs: BA GGL, HHonors Diamond, Marriott Plat Elite
Posts: 2,456
I see when trying to book an avios reward, we are being greeted by an IT Error. Seems to be the same as the poster above.
Jun 13, 2017, 3:08 am
#2539
Join Date: Oct 2010
Location: Switzerland
Programs: AY+ Platinum, SK Gold, BAEC Silver, airbaltic VIP, Radisson VIP
Posts: 6,532
Jun 13, 2017, 3:27 am
#2540
Join Date: Aug 2015
Location: Jerusalem
Programs: BA Silver
Posts: 1,281
Jun 13, 2017, 4:26 am
#2541
Join Date: Apr 2003
Location: On the X26 bus to and from LHR
Programs: BA Blue. 19695 Lifetime TPs
Posts: 2,316
Passwords. Recently updated my two childrens' personal details including amending their emails. Think - wasn't paying adequate attention - the site said their email would now be their login name. Each received a confirmation email to click in their email account: done. Since then no combination of email/Exec Club Card number/ password works to get in to their accounts. One is constantly bounced straight on to the "are you trying to access an OnBusiness Account?" page. Even when clicking on the Lost password link !!!!
Any advice, please?
Any advice, please?
Jun 13, 2017, 6:26 am
#2542
Join Date: Dec 2008
Location: London
Programs: SK Gold, ITA Executive, Sixt Diamond, Hertz PC, Avis PC, IHG Platinum
Posts: 5,164
Jun 13, 2017, 9:28 am
#2543
Join Date: Sep 2012
Location: Berkshire, UK
Programs: BA Gold, Starwood Platinum, Hhonors Gold, Sirius Silver, Amex Platinum, BA Amex PP
Posts: 89
Hi, new issue, I think.
When I login and go to the Reward Availability page and click on Reward Flight Finder / Explore Availability button, it takes me to a fault page:
"Sorry
Sorry, there seems to be a technical problem. Please try again in a few minutes, and please contact us if it still doesn't work.
We apologise for the inconvenience."
This happens whether I click on the button or the title of that box.
If I'm not logged in it asks me to login, before showing me the fault page.
Has anyone else seen this recently, since the Bank Holiday meltdown perhaps?
Thanks,
Paul
P.S. if anyone can point me to another way to find out reward flight availability without this map more easily than entering every airport option, I'd be grateful!
When I login and go to the Reward Availability page and click on Reward Flight Finder / Explore Availability button, it takes me to a fault page:
"Sorry
Sorry, there seems to be a technical problem. Please try again in a few minutes, and please contact us if it still doesn't work.
We apologise for the inconvenience."
This happens whether I click on the button or the title of that box.
If I'm not logged in it asks me to login, before showing me the fault page.
Has anyone else seen this recently, since the Bank Holiday meltdown perhaps?
Thanks,
Paul
P.S. if anyone can point me to another way to find out reward flight availability without this map more easily than entering every airport option, I'd be grateful!
Jun 13, 2017, 9:33 am
#2544
Join Date: Aug 2015
Location: Jerusalem
Programs: BA Silver
Posts: 1,281
In fact I was told something else; the agent said that it cannot be done through their system but she could use my username and password on BA.com if I am willing to give her the details 
In fact she was doing her best and had all good intentions and I actually spoke to her many times before (not so many agent in the TLV centre) but apparently not much concern about personal data protection. Well, this is Israel after all
In fact she was doing her best and had all good intentions and I actually spoke to her many times before (not so many agent in the TLV centre) but apparently not much concern about personal data protection. Well, this is Israel after all
Jun 14, 2017, 1:32 am
#2545
Join Date: Aug 2015
Location: Jerusalem
Programs: BA Silver
Posts: 1,281
BTW the option to pay for transferring avios works 
Jun 14, 2017, 2:34 am
#2546
Join Date: Dec 2008
Location: London
Programs: SK Gold, ITA Executive, Sixt Diamond, Hertz PC, Avis PC, IHG Platinum
Posts: 5,164
Jun 14, 2017, 2:46 am
#2547
Join Date: Aug 2015
Location: Jerusalem
Programs: BA Silver
Posts: 1,281
There is also the option to use less avios and pay more money, which might be cheaper (at least in my case). I'm still waiting to hear back from BA.
Jun 14, 2017, 8:13 am
#2548
Join Date: Jun 2017
Posts: 1
Homepage problem
Hey guys,
I have a problem with British Airways homepage, it's showing me like the page is not found while I'm connected on my ISP, but when I open the same page from my mobile network it works.
Does anyone else have the same problem like this?
I have a problem with British Airways homepage, it's showing me like the page is not found while I'm connected on my ISP, but when I open the same page from my mobile network it works.
Does anyone else have the same problem like this?
Jun 17, 2017, 2:52 am
#2549
Join Date: Apr 2007
Location: London
Programs: BA GGLfL
Posts: 1,342
MMB down this morning? Total bloody incompetence again
Jun 17, 2017, 3:01 am
#2550
Join Date: Feb 2001
Location: somewhere north of stateside...
Posts: 4,155
Yes down for me - I can't access any bookings. What a joke this airline is...