Originally Posted by
jms_uk
Yes, I was told the same, due to data protection.
In fact I was told something else; the agent said that it cannot be done through their system but she could use my username and password on BA.com if I am willing to give her the details
In fact she was doing her best and had all good intentions and I actually spoke to her many times before (not so many agent in the TLV centre) but apparently not much concern about personal data protection. Well, this is Israel after all