May 17, 2013, 11:13 am
Last edit by: KARFA
This thread is archived - there is a Galleries First (Flounge) LHR 2014 menu thread here.
This thread gives the current catering options for the Galleries First Lounge (Flounge) in LHR terminals 3 and 5. This lounge is open to BAEC Gold and oneworld Emerald card holders. Passengers flying BA on a First ticket can also use the Concorde Room. The catering supplier was changed on 2 May 2013 to BaxterStorey.
The current catering options in the First lounge can be found in the first post in the thread, or you can click here. For photos: click here.
Catering options - other LHR lounges
Concorde Room (CCR) LHR : menus 2013 - T5 only
Galleries Club lounge LHR: Dining menu and food options 2013 - T3 and T5.
International Lounge Terminal 1 LHR - catering options from May 2013 - T1 international flights
For the lounges in Gatwick and UK domestic lounges in Newcastle, Manchester, Edinburgh, Glasgow and Aberdeen:
First Lounge London Gatwick (North terminal): Catering options from April 2013 - see post 2 for the text of BA's leaflet on the supplier changeover.
Galleries Club Lounge Gatwick (North Terminal): Catering options from April 2013
UK Domestic lounges (outside London) - catering arrangments from April 2013
For information on the BaxterStorey changeover:
New lounge catering contract : BaxterStorey replaces Compass - eff 1 May 2013
Your recent feedback on catering in our lounges - Note from BA Executive Club.
This thread gives the current catering options for the Galleries First Lounge (Flounge) in LHR terminals 3 and 5. This lounge is open to BAEC Gold and oneworld Emerald card holders. Passengers flying BA on a First ticket can also use the Concorde Room. The catering supplier was changed on 2 May 2013 to BaxterStorey.
The current catering options in the First lounge can be found in the first post in the thread, or you can click here. For photos: click here.
Catering options - other LHR lounges
Concorde Room (CCR) LHR : menus 2013 - T5 only
Galleries Club lounge LHR: Dining menu and food options 2013 - T3 and T5.
International Lounge Terminal 1 LHR - catering options from May 2013 - T1 international flights
For the lounges in Gatwick and UK domestic lounges in Newcastle, Manchester, Edinburgh, Glasgow and Aberdeen:
First Lounge London Gatwick (North terminal): Catering options from April 2013 - see post 2 for the text of BA's leaflet on the supplier changeover.
Galleries Club Lounge Gatwick (North Terminal): Catering options from April 2013
UK Domestic lounges (outside London) - catering arrangments from April 2013
For information on the BaxterStorey changeover:
New lounge catering contract : BaxterStorey replaces Compass - eff 1 May 2013
Your recent feedback on catering in our lounges - Note from BA Executive Club.
Galleries First (Flounge) LHR: Dining menu and food options 2013
Jan 17, 2013, 12:18 am
#16
Join Date: Oct 2010
Location: By the sea...
Programs: BA/EC Silver
Posts: 564
You get the distinct feeling that some of the "made to order" stuff is hoiked off a similar buffet arrangement in a back room or is left for some time after being prepared before being delivered.
Jan 17, 2013, 1:29 am
#17
Suspended
Join Date: Jan 2004
Location: UK
Posts: 11,969
below
Last edited by uk1; Jan 28, 2013 at 11:41 am
Jan 17, 2013, 2:49 am
#18
Join Date: Sep 2005
Location: UK
Posts: 1,314
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You just need to order the burger without cheese - always seems to be hot then. Unlike the wedges, which are very variable.
You just need to order the burger without cheese - always seems to be hot then. Unlike the wedges, which are very variable.
Jan 17, 2013, 3:30 am
#19
Join Date: Feb 2007
Location: North of the Highland line
Programs: BA Gold IHG Ambassador Spire Shangri La Diamond
Posts: 696
Wirelessly posted (Mozilla/5.0 (Linux; U; Android 4.0.4; en-gb; SAMSUNG GT-I9100/I9100BVLPH Build/IMM76D) AppleWebKit/534.30 (KHTML, like Gecko) Version/4.0 Mobile Safari/534.30)
You just need to order the burger without cheese - always seems to be hot then. Unlike the wedges, which are very variable.
You just need to order the burger without cheese - always seems to be hot then. Unlike the wedges, which are very variable.
The downside is in some places a variant takes a life time to arrive especially when the "chef" is on his/her tea break
Jan 17, 2013, 1:30 pm
#20
Join Date: Feb 2011
Location: EWR
Programs: CX Green | UA Silver | Marriott Lifetime Platinum | Hyatt Globalist | Hilton Gold | AA EXP
Posts: 813
I originally asked for the ricotta tortellini with wild mushrooms but was told they ran out - was it because I was there on the 15th which is right before it is removed from the menu? Anyway, I decided to try what seems to be the infamous burger. 
BA Gourmet Beef Burger: Croxton Manor cheddar, potato wedges and garden salad
BA Gourmet Beef Burger: Croxton Manor cheddar, potato wedges and garden salad
Last edited by Rivarix; Jan 17, 2013 at 1:38 pm
Jan 18, 2013, 6:57 am
#21
Join Date: Oct 2003
Location: Living in SIN™
Programs: TK/SQ Gold, QR Plat, Marriott/Accor Plat, IC Dia Amb, HH Gold, Hertz PC
Posts: 6,706
What time exactly is the breakfast available until?
Jan 18, 2013, 6:58 am
#22
Join Date: Nov 2010
Location: Atlanta, GA / San Francisco, CA
Programs: BA Gold, TK Elite Plus
Posts: 1,150
Breakfast available until noon.
Just had the mushroom soup, was really good!
Just had the mushroom soup, was really good!
Jan 28, 2013, 9:34 am
#23
Join Date: May 2012
Location: London
Programs: BA Gold, HH Diamond
Posts: 663
Some pictures of a few of the new items...
Tarte Tatin, BA F Lounge, LHR T5
Really quite unpleasant - cold stodgy pastry with undercooked lumps of shallot and an overwhelming amount of the blue cheese (and I LIKE blue cheese!). Didn't get finished.
Ravioli, BA F Lounge, LHR T5
Slightly better, was cold by the time I got it, but as BA's pasta dishes go, reasonably tasty and pretty substantial. Could have done with more seasoning...
Tarte Tatin, BA F Lounge, LHR T5
Really quite unpleasant - cold stodgy pastry with undercooked lumps of shallot and an overwhelming amount of the blue cheese (and I LIKE blue cheese!). Didn't get finished.
Ravioli, BA F Lounge, LHR T5
Slightly better, was cold by the time I got it, but as BA's pasta dishes go, reasonably tasty and pretty substantial. Could have done with more seasoning...
Jan 28, 2013, 11:39 am
#24
Suspended
Join Date: Jan 2004
Location: UK
Posts: 11,969
T3 F
I had the somewhat bizzare service in T3.
We ordered the wonton soup followed by the curry followed by pudding to have them all put on the table the same time.
I asked whether they normally wait until delivering the main course until passengers had finished their soup and was told that as the restaurant was empty and chef had no one else to cook for he did it all at the same time.
Quite annoying really and one sort of expect a bit more intelligence from an F lounge.
I asked if there was any LP champs ... was told there wasn't any because it was "too expensive" and that "everyone was asking for it so could I write and complain".
We ordered the wonton soup followed by the curry followed by pudding to have them all put on the table the same time.
I asked whether they normally wait until delivering the main course until passengers had finished their soup and was told that as the restaurant was empty and chef had no one else to cook for he did it all at the same time.
Quite annoying really and one sort of expect a bit more intelligence from an F lounge.
I asked if there was any LP champs ... was told there wasn't any because it was "too expensive" and that "everyone was asking for it so could I write and complain".
Feb 16, 2013, 4:50 pm
#25
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,584
Is the proper coffee only available at breakfast?
I take it none of the desserts currently come with ice-cream?
I take it none of the desserts currently come with ice-cream?
Feb 18, 2013, 7:02 am
#26
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,814
The bread and butter pudding comes with "apple butter", which isn't quite ice cream but I doubt you would complain. You could ask for ice cream from the server - apparently there is some served in the Galleries Club lounge upstairs and they may have some to hand in the kitchen.
Feb 18, 2013, 7:48 am
#27
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,584
Thanks for your reply. Most appreciated. I've had the mushroom soup, quite OK. The terrine is quite poor as a terrine eater, if one can say that, probably the worst ever, dry, too hard. But its nice they try.
Most surprising is as with the burger thread they haven't got a temporary replacement for the two unavail items. Its really not difficult to offer something else!
Most surprising is as with the burger thread they haven't got a temporary replacement for the two unavail items. Its really not difficult to offer something else!
Mar 11, 2013, 2:26 pm
#28
Join Date: Jan 2008
Location: in your favourite lounge, clearing the whole buffet
Programs: LH Maximizer of the year, BA Blue Label killer
Posts: 1,001
Tried the Chicken Rendang tonight. The Hors, er, Beef Rendang was mich better.
Such a pity they don't serve the cheese board on the stone plate anymore. had been much more appealing.
Such a pity they don't serve the cheese board on the stone plate anymore. had been much more appealing.
Mar 11, 2013, 5:15 pm
#29
Join Date: Dec 2011
Posts: 113
The food in the F lounges in London really is sub optimal. If they can't service the numbers, then they need to re-evaluate how and what they offer to customers,
Mar 11, 2013, 9:26 pm
#30
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,720
This happened to me in T5 recently. My chicken (!) rendang was cold by the time I'd done the soup. It's just sloppily inconsistent and inconsiderate. Just the kind of thing which would be most likely to annoy frequent flyers. They should add a note to the menu saying "If you order multiple courses, we will sometimes deliver it to you at once".