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Old Aug 16, 2013, 8:51 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: FinalBoarding
An “official POUG” is defined (for the purposes of this wiki) as the rate that appears in red on the MMB/BA app. It is NOT the rate offered at the airport (please see http://www.flyertalk.com/forum/briti...ng-thread.html), or the rate offered when you click on the “Upgrade my class of travel with money” link from within MMB, or the “Upgrade to the next available cabin” blue/grey banner in the app.
  • All POUGs earn full TPs and Avios for the upgraded cabin, subject to the original booking being paid for with cash.
  • POUGs *ARE* offered on Hand-Baggage Only fares, if available
  • POUGs only become available after 48 hours of making your booking, until any time up to, and including OLCI. After being checked in you will not be offered a POUG.
  • POUGs do not seem to become available for travel agent bookings, until 2-3 days before departure (YMMV)
  • POUGs cannot be requested from Service Centres, except that occasionally BA.com will not proceed with a POUG online and display a message inviting you to call the Service Centre to complete the transaction.
  • After a POUG has been purchased, the ticket become non changeable and non refundable, apart from government taxes.

Please add to this list as required, and include the month/year when the POUG is offered to you.

LON to Europe from ET to CE (typically £59-£69 for Band 1, £69-£79 for Band 2, £79-£89 for Band 3 and £89-£99 for Band 4):
  • ACE - £105
  • AGP – £79 (£99/€119 Dec 2014)
  • AMS - £69 / £56 (£99 from HBO in Nov 2014)
  • ATH - £99 (£109 from HBO in Oct 2014)
  • ARN – £72
  • BCN – £79 (£89 for Silver/Bronze and £114 for HBO Blue Dec 2014 - same fight, two bookings) // Blue Feb 2015 - LGW - BCN - £89 / BCN to LHR £115)
  • BGO – £64 (£79 for HBO in SEP2014)
  • BRI - £119 / €144 (Dec 2014)
  • BRU - £69
  • BSL - CHF 85 for BSL-LHR (£55 at then exchange rate) (CHF120 in Dec 2014)
  • BUD - £79 (£89 and £105 Dec 2014)
  • CDG - £69 (£75 Dec 2014; CDG-LHR €115 Dec 2014)
  • CMF - £69 (Dec 2014)
  • CPH - £79 (£129 from HBO Nov 2014)
  • CTA - £119/€144 (both Dec 2014)
  • DBV – £79
  • DUB – £69/£56 (£99 from HBO Nov 2014, £80 Dec 2014)
  • DUS – £69
  • FCO - £170 (Dec 14)
  • FRA – £69
  • GIB - £72 (£140 Dec 14)
  • GOT – £79
  • GVA - £79/£89
  • HAJ – £69
  • HAM – £69
  • HEL – £89
  • INN – £89 out / €109 back (Dec 14)
  • IST – £89
  • JER – £69
  • KBP - £80 / USD 129 (BA is not currently accepting Ukrainian currency)
  • LCA – £89 (£190 Dec 2014 from LCA; separately £134 to LCA Dec 2014)
  • LIN – £79
  • LIS – £79 (£119 offered Nov 14, £99 and £145 Dec 14)
  • LUX - £69
  • MAD - £79
  • MAH - £69
  • MUC - £79
  • MXP - £119 (€89 MXP - LHR)
  • NCE - £140 (each way, 21/DEC/14)
  • ORY - £69
  • OSL - £79 (£64/640 NOK reported)
  • OTP - £79/€89
  • PMI - £69 (Dec 2014)
  • PRG – £79
  • PSA - £79
  • SZG - £114 (Nov 2015)
  • SOF - £89
  • STR – £69
  • TIA – £89 (£99 offered Dec 14 for TIA-LGW) (€119 TIA-LGW Dec 2014)
  • TRN – £79
  • TXL – £69
  • VCE – £79
  • VIE – £79 [£129 as of Nov14! GBP99 LHR-VIE + GBP99 VIE-LHR Nov14]
  • VRN- €139 (~£110) Nov 2014 - £89 / €109 Dec 2014
  • WAW – £69 (£110 Dec 14)
  • ZAG – £79
  • ZRH – £79 (£87 (CHF135) for ZRH-LHR): LCY-ZRH + v.v. £69 (offered 11/14)

LON to North America (price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
  • ATL - WTP £189
  • BOS – WTP £189 (mid-2014) £219 (December 2014)
  • IAD - WTP £157
  • JFK/EWR – WTP £189 (can be as low as £133) / CW £443 / F £527 (F £599 02/08)
  • LAS - WTP £180
  • LAX – WTP £229 / CW £599 (CW £548 Jan 2015)
  • MCO– WTP £180
  • MEX – F £447/£525 / £229 WT-WTP (November 28 2015)/ 4640 MXN WT-WTP (December 14 2015)
  • MIA – WTP £209 / CW £525
  • ORD – WTP £171 / CW £525 / F £499
  • PHL – WTP £189
  • SAN – CW £599
  • SEA – WTP £199
  • SFO – WTP £170
  • YYZ – WTP £171 (return leg) / CW £425 / F £499
  • YYC - WTP £134
  • YVR – WTP £175 / CW £350


LON to South America (price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
  • EZE – WTP £199
  • GRU – WTP £209 / F £499 / WT to CW £699
  • GIG - WT to CW £699


LON to Asia (price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
  • BKK - WTP £126-£140 / CW £549 / F £
  • BOM - WTP £ / CW £450 / F £
  • DEL - F £499, subsequently reduced to £400
  • HKG – WTP £199 (offered £172 for a Nov 2014 flight) / CW £599 / F £599
  • NRT - WTP £199 / CW £ / F £525
  • ICN - CW £499
  • SIN - WTP SGD$320

LON to Australia and Oceania (price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
  • SYD – WTP £170 / CW £399


LON to Africa & Middle East (price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
  • AUH – F £499
  • CAI - WTP £121
  • DXB – WTP £179 / F £499
  • EBB - WTP £142
  • JNB - WTP £209
  • NBO - WTP £189


Non-LON routes (price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
  • SYD-SIN – F £465
  • AMS-LGW - CE €79
  • BCN-LHR - CE £64
  • BRU-LHR - CE £105 (12.2014)
  • CDG-LHR - CE €79
  • DUB-LHR - CE €109 (£85.70-ish) from HBO booked 05.12.14, offered 08.12.14
  • BOM-LHR - F cINR40,000 (c£395)
  • JNB-LHR WTP - £189
  • TLV-LHR - F $600 (c£370)
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Pro-active Upgrade cost tracking and questions thread

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Old Mar 28, 2014, 2:17 am
  #2911  
 
Join Date: Aug 2012
Posts: 2,676
Originally Posted by Swanhunter
Re outbound, when it reaches the T-24 mark don't OLCI. Instead visit MMB and POUG will be offered if available. Happened on plenty of occasions over the last 18months for me.
Interesting - that's my normal route to OLCI anyway (via MMB) because I'll normally have one last go at UUA on the off chance.

I normally find that when I don't take the offer on the inbound - it's disappeared once OLCI opens. But I've still not seen an offer on outbound.
MPH1980 is offline  
Old Mar 28, 2014, 7:10 am
  #2912  
 
Join Date: Feb 2006
Location: London
Programs: BAEC
Posts: 2,644
Angry European POUGs = U Class = no miles/points with partners

Just to let everyone know, POUGs for European flights are apparently always booked into U class now, not I or R. U is used for business class redemption bookings. This started at the beginning of March for internet bookings. Some phone POUGs may still go into I during this transitional period. The lady I just spoke to just now said she wasn't sure if these would now auto-credit with BAEC, or if they would earn miles at all. (Can anyone confirm or deny?)

If you are earning with an airline partner you probably won't earn miles/points.

QR just told me that a U class ticket was non-earning, irregardless of if it was paid in cash or miles.

I just spent an hour getting my new POUG "U" ticket moved back to a closed economy class. Rather stressful, but managed in the end with the help of the excellent agent on the phone.

Buyer Beware!
shefgab is offline  
Old Mar 28, 2014, 7:21 am
  #2913  
 
Join Date: Jan 2007
Posts: 4,709
Originally Posted by shefgab
Just to let everyone know, POUGs for European flights are apparently always booked into U class now, not I or R. U is used for business class redemption bookings. This started at the beginning of March for internet bookings. Some phone POUGs may still go into I during this transitional period. The lady I just spoke to just now said she wasn't sure if these would now auto-credit with BAEC, or if they would earn miles at all. (Can anyone confirm or deny?)

If you are earning with an airline partner you probably won't earn miles/points.

QR just told me that a U class ticket was non-earning, irregardless of if it was paid in cash or miles.

I just spent an hour getting my new POUG "U" ticket moved back to a closed economy class. Rather stressful, but managed in the end with the help of the excellent agent on the phone.

Buyer Beware!
I just noticed my BGO-LHR is sitting in the U fare bucket also
flashware is offline  
Old Mar 28, 2014, 7:21 am
  #2914  
nux
FlyerTalk Evangelist
 
Join Date: Jun 2012
Programs: BA Gold, QF WP
Posts: 12,551
Originally Posted by shefgab
Just to let everyone know, POUGs for European flights are apparently always booked into U class now, not I or R. U is used for business class redemption bookings. This started at the beginning of March for internet bookings.
Not true, I took a POUG last week and it booked in to I. I have bookings from last year that booked in to U and earnt CE avios/TP's. The phone agents are not always 100% clued up on the vagueries of BAEC.

Originally Posted by shefgab
Some phone POUGs may still go into I during this transitional period.
There is no such thing as a phone POUG, as it is a Proactive Online UpGrade. Upgrading over the phone will always be for a fare difference change.

Originally Posted by shefgab
The lady I just spoke to just now said she wasn't sure if these would now auto-credit with BAEC, or if they would earn miles at all. (Can anyone confirm or deny?)
Longhaul POUG's will typically book in to an award booking class though (P/U/Z if memory serves for WTP/CW/F).

Regardless of the fare class the POUG books in to and unless there is a published change, the previous confirmation is that a POUG where the underlying ticket is eligible for earning, will earn as per the upgraded class.

Partner earn is a grey area, the underlying fare should earn but the POUG may not earn if the e-ticket is re-issued.
nux is offline  
Old Mar 28, 2014, 7:25 am
  #2915  
 
Join Date: Jan 2007
Posts: 4,709
Originally Posted by nux
Not true, I took a POUG last week and it booked in to I. I have bookings from last year that booked in to U and earnt CE avios/TP's.
I took a POUG last week BGO-LHR and it booked into U. Let's hope that is the case then!
flashware is offline  
Old Mar 28, 2014, 7:35 am
  #2916  
nux
FlyerTalk Evangelist
 
Join Date: Jun 2012
Programs: BA Gold, QF WP
Posts: 12,551
Originally Posted by flashware
I took a POUG last week BGO-LHR and it booked into U. Let's hope that is the case then!
Unless there is an announced change, then it will earn as confirmed by the BA rep multiple times:

Originally Posted by BA Executive Club
...For upgrades using cash the upgraded cabin is awarded provided the original fare was paid for with cash and there is no Avios upgrade in between. ...
Refer here: http://www.flyertalk.com/forum/briti...l#post21832343

Originally Posted by BA Executive Club
If you upgrade a cash ticket which has had no subsequent upgrade since the time of purchase you will receive the Avios and Tier Points for the upgraded cabin.

If you upgrade a booking with cash and then pay for a further upgrade at the airport you will receive the Avios and Tier Points for the cabin travelled.

If you upgrade with Avios, use a GUFT voucher or receive an operational of complimentary upgrade for service recovery and then pay to upgrade you will receive the Avios and Tier Points for the original cabin booked and paid for with cash
Refer here: http://www.flyertalk.com/forum/briti...l#post17917613
nux is offline  
Old Mar 28, 2014, 7:35 am
  #2917  
 
Join Date: Feb 2006
Location: London
Programs: BAEC
Posts: 2,644
Originally Posted by nux
Not true, I took a POUG last week and it booked in to I. I have bookings from last year that booked in to U and earnt CE avios/TP's. The phone agents are not always 100% clued up on the vagueries of BAEC.
I was just relaying what she said. Apparently BA are changing these paid upgrades to U class. She did say this this was a change in upgrade policy from the start of March, although some still book into I (she said phone upgrades, so yeah, not a POUG, sorry). It seems then that this only affects people earning with airline partners, not BA.
shefgab is offline  
Old Mar 28, 2014, 7:52 am
  #2918  
FlyerTalk Evangelist
 
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
Originally Posted by shefgab
Apparently BA are changing these paid upgrades to U class. ... It seems then that this only affects people earning with airline partners, not BA.
I've had long-haul POUGs book into U before, with no difficulty in crediting to BAEC. So I think that this really is unlikely to be a concern.

However, the potential problem with crediting to partners seems to be a real one. It's a variant of the question about what you get if crediting to a partner when you've bought a cash ticket in (say) WT+ and then UuAd to CW (which is then also booked in U class). ISTR that this has caused problems in the past.
Globaliser is offline  
Old Mar 28, 2014, 8:42 am
  #2919  
 
Join Date: Aug 2006
Programs: BAEC Gold/GGL, IHG Diamond AMB
Posts: 1,074
I was ticketed in U for my ATH trip the other week - all Avios and TPs were posted as expected. I have to say I was surprised when I had an email with a new ticket.
our_kid is offline  
Old Mar 28, 2014, 4:40 pm
  #2920  
FlyerTalk Evangelist
 
Join Date: Oct 2006
Location: London, UK
Programs: BA Gold, SQ Gold, KQ Platinum, IHG Diamond Ambassador, Hilton Gold, Marriott Silver, Accor Silver
Posts: 16,356
LHR-BCN £79 and BCN-LHR £64, both ticketed into U as expected under the new system, with full Avios and TPs as always.

BCN-LHR was EUR120 at the airport.
Genius1 is offline  
Old Mar 28, 2014, 8:02 pm
  #2921  
 
Join Date: Apr 2012
Posts: 1,727
will POUG to WT+ earns the extra miles and points on QR FFP?
tboons is offline  
Old Mar 29, 2014, 6:44 am
  #2922  
Ziz
 
Join Date: Feb 2008
Location: Canada
Programs: BA Silver
Posts: 1,254
Offered upgrade from WT to WTP for $220 LHR-YYZ Mar 31. This seems to have been offered on every flight I've taken on this route for the past year or so. I've learned not to bother taking them up on it since I always get upgraded for free in the end .
Ziz is offline  
Old Mar 29, 2014, 7:12 am
  #2923  
 
Join Date: Sep 2013
Location: Cambridge, UK
Programs: BA Exec, Amex Plat, CX Gold, etc.
Posts: 87
Deleted -> Wrong thread.
Alan Smith is offline  
Old Mar 29, 2014, 10:25 am
  #2924  
 
Join Date: Oct 2011
Posts: 4,964
Originally Posted by Ziz
Offered upgrade from WT to WTP for $220 LHR-YYZ Mar 31. This seems to have been offered on every flight I've taken on this route for the past year or so. I've learned not to bother taking them up on it since I always get upgraded for free in the end .
Perhaps if you took it, you'd be upgraded to CW for free in the end...
angatol is offline  
Old Mar 29, 2014, 10:43 am
  #2925  
 
Join Date: May 2012
Location: Munich, Algarve, Sussex or S.F Bay Area
Programs: Mucci, BA Gold, A3*Gold, AA Plat, HH Gold, IHG Plat Amb, Marriott Plat
Posts: 4,164
Originally Posted by Ziz
Offered upgrade from WT to WTP for $220 LHR-YYZ Mar 31. This seems to have been offered on every flight I've taken on this route for the past year or so. I've learned not to bother taking them up on it since I always get upgraded for free in the end .
$220 is very good value and must mean they need to upgrade some passengers. Being a status customer, you're more likely to be chosen, but given the low cost, you may lose out to somebody else. I'd always take an offer that low. And, if they're rolling forward, you may well get the nod for CW. It has happened to me, and it's the best value CW you'll ever get.
Tafflyer is offline  


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