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-   -   Redemption Help: The DC redemption "Is this Route Allowed ?" Master Thread (https://www.flyertalk.com/forum/bmi-diamond-club/1043560-dc-redemption-route-allowed-master-thread.html)

OttoMH Feb 12, 2012 1:37 pm


Originally Posted by caz312 (Post 18000263)
The issue will be the return
my understanding is that a stopover tends to be part of your journey on your A to B route, your A to B route is MEX-MAN and there are a variety of routes for this routing which you can view on staralliance.com however there are no published valid routes from MEX to Europe that go via SFO. If you wanted to stopover in EWR, IAH or YYZ this would be fine as there are valid routes to Europe from MEX via these cities.

You can, of course, try another agent but do not be surprised to get the same response (but stranger things and routes have happened)

If you don't want to do the Z3-Z3 you can always look at a revenue ticket for the MEX-SFO part


Thanks caz. I looked on Star-Alliance.com and saw that MEX-SFO-FRA is a valid routing but there was no availability, only SFO-YVR-FRA so I figured that it is not a million miles out of the way. It seems that SFO-YVR-FRA is a valid routing? Fired an email to DC to clarify. Fingers crossed.

onlysuites Feb 12, 2012 2:57 pm


Originally Posted by OttoMH (Post 18001267)
Thanks caz. I looked on Star-Alliance.com and saw that MEX-SFO-FRA is a valid routing but there was no availability, only SFO-YVR-FRA so I figured that it is not a million miles out of the way. It seems that SFO-YVR-FRA is a valid routing? Fired an email to DC to clarify. Fingers crossed.

Yep that is fine.

dannyrado Feb 13, 2012 12:25 am


Originally Posted by dannyrado (Post 18000527)
Hi guys.

I know you are allowed to book a return to and from different airports, say AMS-BKK then BKK-LHR-MAN.

a) Are you allowed to book a return to a different zone? I.e. Z2-Z8 then Z8-Z1 as a return? I.e. IST-PVG returning PVG-IST-MAN ??

b) Also how about booking as a return to and from a different zone, say BCN-SIN(stop)-HKG Z2-Z8 returning SYD-SIN-MAN Z9-Z1 ??

I wish to do this to save YQ, and save on cancellation charges should things change.

Many thanks.

c) P.s. I remember being told that if i cancel a trip with 2 adults, 1 infant, i would be charged 3x£75. Is this correct?

Anyone, with a) or b) ??

pandaperth Feb 13, 2012 1:03 am


Originally Posted by dannyrado (Post 18004399)
Anyone, with a) or b) ??

From the BMI and Star Alliance web page

General
  1. The outbound and return portion of your journey must be booked at the same time. When making your booking precise travel destinations must be selected
  2. Return journeys must commence and return to the same country
  3. If award travel is booked in a variety of booking classes i.e. a combination of Economy, Business and Frst class, then miles for the highest class of travel must be redeemed
  4. Diamond Club rules apply for ticket validity/date of booking/reward changes, refunds etc
  5. Back-tracking is not permitted. This means that travel must be made via the most direct route and travel must continue in the same general direction as it started, unless routing restrictions prevent this
  6. When travel involves more than one carrier, all airlines must be Star Alliance carriers
  7. Open-jaw Awards are permitted only within the same zone. By this we mean that it is possible to depart from a different destination than the one you arrived into, providing that the arrival and departure destinations are within the same zone
  8. One way journeys are permitted and will be charged at half the number of miles
  9. No stop-overs are permitted within Europe. Outside of Europe one stop-over is permitted. A stop-over is a lapse of at least 24 hours between your arrival and departure at any transfer point, i.e. if travelling from London Heathrow to Singapore via Frankfurt, you would not be able to stay in Frankfurt for more than 24 hours.

my highlighting

So it appears the answer to both your questions is 'no'
and therefore to df what you want to do would require two 1-way redemptions

dannyrado Feb 13, 2012 1:21 am

Well found!! I've looked for days. Thanks.

However i've been allowed DUB-HKG-MAN as a return in the past, so i'm not surethey stick to the same country bit...

pandaperth Feb 13, 2012 1:52 am


Originally Posted by dannyrado (Post 18004521)
Well found!! I've looked for days. Thanks.

However i've been allowed DUB-HKG-MAN as a return in the past, so i'm not surethey stick to the same country bit...

Maybe the ICC still thinks the one country is called The United Kingdom of Great Britain And Ireland ;)
(or that DUB is in Northern Ireland)

scpr1983 Feb 13, 2012 3:04 am

SFO-CUN-LHR
 
Hello,
Does anyone know if the rout SFO-CUN-LHR is permitted with a 7 night stopover in CUN?
Thanks

Guy Betsy Feb 13, 2012 3:27 am


Originally Posted by scpr1983 (Post 18004716)
Hello,
Does anyone know if the rout SFO-CUN-LHR is permitted with a 7 night stopover in CUN?
Thanks

Probably not as you're 1) Going backwards ie exceeding the MPM by going to CUN first and then LHR and
2) There isn't a direct flight from CUN to LHR anyway.

21H21J Feb 13, 2012 4:13 am


Originally Posted by scpr1983 (Post 18004716)
Hello,
Does anyone know if the rout SFO-CUN-LHR is permitted with a 7 night stopover in CUN?
Thanks

Yes, but ICC will charge it as Z3-Z3-Z1, as it seems of late they are far less generous if the stopover interpretation. All the following have been rejected in the last month.

I failed with:
SFO-SJD//SJD-LAX-IAH-FRA-MAN (told that I cannot route outside of US)
MRY-SFO-IAH-FLL//MIA-EWR-BRU-MAN (indirect route, but that via TPA would be okay as done before)
MRY-SFO-IAH-TPA//MIA-EWR-BRU-MAN (route showing as Z3-Z3-Z1)
MRY-SFO-IAH-MSY//MSY-CLT-MUC-MAN (route exceeds maximum mileage)

And succeeded with:
DFW-IAH-BOS//BOS-PHL-MAN

energydj Feb 15, 2012 4:47 pm

I have DUB-EWR booked for April in C with CO. The booking was made a few weeks ago. I have just found the connecting flight albeit a bit out of the way from EWR-TPA also on the same day at the right time. Can I call DC and get them to add the 2nd leg to my flight and pay the extra in taxes?

onlysuites Feb 15, 2012 4:49 pm


Originally Posted by energydj (Post 18022985)
I have DUB-EWR booked for April in C with CO. The booking was made a few weeks ago. I have just found the connecting flight albeit a bit out of the way from EWR-TPA also on the same day at the right time. Can I call DC and get them to add the 2nd leg to my flight and pay the extra in taxes?

Yes. £20 change fee + a little more tax. I wouldn't expect the taxes to be more then $10.

Hippo72 Feb 15, 2012 4:50 pm

Yes, that should not be an issue.
You also have to pay the 20GBP change fee.

energydj Feb 16, 2012 3:11 am

I rang this morning and they wanted 11,500 miles and £75 for the EWR-TPA flight. Said he couldnt add it on as a leg. Then proceeded to tell me there was some issue with my card and the address provided. I checked my DUB-EWR flight and the booking is still there but not ticketed and the points havnt been taken from my account. Is this all normal?

onlysuites Feb 16, 2012 3:34 am


Originally Posted by energydj (Post 18025479)
I rang this morning and they wanted 11,500 miles and £75 for the EWR-TPA flight. Said he couldnt add it on as a leg. Then proceeded to tell me there was some issue with my card and the address provided. I checked my DUB-EWR flight and the booking is still there but not ticketed and the points havnt been taken from my account. Is this all normal?

Not at all normal. If they don't ticket the flight then it will get auto cancelled by CO so you need to get them to issue ASAP.

Luckily now that you know it hasn't been ticketed you avoid the £20 change fee. Just call back and speak to someone else and advise them that since it has not been ticketed you would like to add on another leg within zone 3. There won't any additional miles and a tiny amount of extra tax.

Sounds like you just spoke to a lazy operator.

energydj Feb 16, 2012 4:55 am


Originally Posted by lallyr (Post 18025539)
Not at all normal. If they don't ticket the flight then it will get auto cancelled by CO so you need to get them to issue ASAP.

Luckily now that you know it hasn't been ticketed you avoid the £20 change fee. Just call back and speak to someone else and advise them that since it has not been ticketed you would like to add on another leg within zone 3. There won't any additional miles and a tiny amount of extra tax.

Sounds like you just spoke to a lazy operator.

Cheers for the advice!

Spoke to a very efficient Pratik who confirmed all the details with me and then added the extra leg for me £17 extra tax. So i got my DUB-EWR-TPA. Only problem then is I have to drive to Orlando, but Im not complaining.

Now to find a return journey which is next to impossible. Ive got MCO-YUL-LHR-DUB in Y!!!!


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