May 21, 2014, 7:31 pm
Last edit by: Tokyoite
Coronawiki (March 2020)
Does anyone know if Lifemiles will waive cancellation fees for an award ticket due to COVID-19 concerns?
Unfortunately, barring an outright flight cancellation, Lifemiles will not waive cancel fees.
Just pay the $200 as a "self caution fee". (nobody is actually preventing you the passenger from flying as you booked).
In the future, it would be wise to invest in travel insurance.
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Transferring Amex MR points will extend expiration of LM. Post #906 confirms this. Expiration date updates overnight, so wait 24 hours after the transferred miles have posted to LM.
LifeMiles' Star Alliance Award Chart
Cash & Miles redemptions: the price per mile purchased during award booking varies significantly depending on how many miles are purchased. The "sweet spots" are between 38% and 58% of the total mileage required, where miles are purchased for 1.5 cents. See here for some examples.
Beware of Cabotage: LifeMiles has been known to issue tickets that constitute Cabotage, and at least one instance of denied boarding has been reported, stranding the passenger. An example is travel on Avianca from LAX to SJU (via SAL/BOG). For additional information see the WIKI of this thread.
https://www.lifemiles.com/eng/abo/wnb/wnbtercond.aspx
Does anyone know if Lifemiles will waive cancellation fees for an award ticket due to COVID-19 concerns?
Unfortunately, barring an outright flight cancellation, Lifemiles will not waive cancel fees.
Just pay the $200 as a "self caution fee". (nobody is actually preventing you the passenger from flying as you booked).
In the future, it would be wise to invest in travel insurance.
=====
Transferring Amex MR points will extend expiration of LM. Post #906 confirms this. Expiration date updates overnight, so wait 24 hours after the transferred miles have posted to LM.
LifeMiles' Star Alliance Award Chart
Cash & Miles redemptions: the price per mile purchased during award booking varies significantly depending on how many miles are purchased. The "sweet spots" are between 38% and 58% of the total mileage required, where miles are purchased for 1.5 cents. See here for some examples.
Beware of Cabotage: LifeMiles has been known to issue tickets that constitute Cabotage, and at least one instance of denied boarding has been reported, stranding the passenger. An example is travel on Avianca from LAX to SJU (via SAL/BOG). For additional information see the WIKI of this thread.
https://www.lifemiles.com/eng/abo/wnb/wnbtercond.aspx
Miles Expiration Policy valid from April 15th , 2018.
- Any miles accrual transaction in a member´s account in the Program extends the validity of the miles in the account of such member for a term of twelve (12) months from the date of such accrual of miles. Other transactions that may affect the balance of miles in a member’s account, including redemption transactions, will have no effect on them and will not extend the validity of the miles in such account. This general rule will have the following exceptions that extend the validity of such miles in the account of such member for twenty-four (24) months from the date of such accrual: (i) any accrual of miles in a member´s account with an Elite Status at the time of the accrual; (ii) any accrual of miles derived from a cobranded credit or debit cards under the LifeMiles brand.
- ......the following accrual activities do not extend the validity of the miles in the member´s account: 1) the birthday bonus or any other miles bonus that may be given by the LifeMiles Program and LifeMiles LTD so establishes.; 2) the migration of points or miles from other loyalty programs to the LifeMiles Program made as a consequence of the union of both loyalty programs or the migration of one member from another loyalty program to the LifeMiles Program; and 3) the merger of accounts of the LifeMiles Program, including those derived from a member´s duplicate accounts.
LM Newbie Lounge: Ask your Questions Here (Flame Free)
Jan 18, 2014, 12:18 pm
#226
Join Date: Nov 2013
Location: Stockholm, Sweden
Programs: TK Elite, Hilton Diamond, BA Silver
Posts: 967
$800 on LH F is C1-C2 (was also C3-C2) one way only, hidden city trick, with very limited routing options and availability. You will need to buy separate tickets from your city to C1 gateway, and then from C2 hidden city to your destination. In most cases it is not worth it in my opinion.
I was just wondering if the hidden city trick (C1-C2) is the chainsaw or is it something else? Thanks
Jan 19, 2014, 7:50 pm
#230
FlyerTalk Evangelist
Join Date: Oct 2001
Location: YYZ
Programs: A3&O6 Gold,IC AMB & HH Diamond
Posts: 14,132
You can remove any existing FFP data from the booking and replace it with your UA MP number by going to https://www.lot.com/pl/en/my-reservation
Jan 22, 2014, 1:32 am
#232
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,187
Jan 22, 2014, 8:15 am
#233
Join Date: Mar 2009
Programs: BA Gold, LH, SEN, RJ Platinum, ALL Diamond, HH Diamond, Hyatt Globalist
Posts: 643
Transit longer than 6h - How to book?
Looking to book CDG-SIN-MLE.
On some dates flights can be booked without any issue if the connecting flight is leaving within 6h after arrival. However on certain dates there isn't any connection within the 6h, since Europe bound flight arrive early morning and MLE flight departs late evening, only a few times a week also early morning.
I had various discussion with Lifemiles (Spanish Hotline) about it. They agreed that if the look for the flight individually there is space however they can't book anything manually. Basically they were telling me that they only see what I see on lifemiles.com and that that's it. Any experience how to break this stupid rule? I'm not looking for a Stopover, I just don't have any other choice. Is the English hotline more comprehensive?
On some dates flights can be booked without any issue if the connecting flight is leaving within 6h after arrival. However on certain dates there isn't any connection within the 6h, since Europe bound flight arrive early morning and MLE flight departs late evening, only a few times a week also early morning.
I had various discussion with Lifemiles (Spanish Hotline) about it. They agreed that if the look for the flight individually there is space however they can't book anything manually. Basically they were telling me that they only see what I see on lifemiles.com and that that's it. Any experience how to break this stupid rule? I'm not looking for a Stopover, I just don't have any other choice. Is the English hotline more comprehensive?
Jan 22, 2014, 8:27 am
#234
Join Date: Oct 2011
Posts: 3,839
Looking to book CDG-SIN-MLE.
On some dates flights can be booked without any issue if the connecting flight is leaving within 6h after arrival. However on certain dates there isn't any connection within the 6h, since Europe bound flight arrive early morning and MLE flight departs late evening, only a few times a week also early morning.
I had various discussion with Lifemiles (Spanish Hotline) about it. They agreed that if the look for the flight individually there is space however they can't book anything manually. Basically they were telling me that they only see what I see on lifemiles.com and that that's it. Any experience how to break this stupid rule? I'm not looking for a Stopover, I just don't have any other choice. Is the English hotline more comprehensive?
On some dates flights can be booked without any issue if the connecting flight is leaving within 6h after arrival. However on certain dates there isn't any connection within the 6h, since Europe bound flight arrive early morning and MLE flight departs late evening, only a few times a week also early morning.
I had various discussion with Lifemiles (Spanish Hotline) about it. They agreed that if the look for the flight individually there is space however they can't book anything manually. Basically they were telling me that they only see what I see on lifemiles.com and that that's it. Any experience how to break this stupid rule? I'm not looking for a Stopover, I just don't have any other choice. Is the English hotline more comprehensive?
Have you tried playing with the departure time? The thing is so buggy, you never know what is going to spill out.
Jan 22, 2014, 9:22 am
#235
FlyerTalk Evangelist
Join Date: Sep 2003
Programs: BA Silver, EY Gold, HH Diamond, IHG Plat
Posts: 12,210
You have some patience to answer that question. Its asked a few times a week.
Jan 22, 2014, 9:38 am
#236
Join Date: Mar 2009
Programs: BA Gold, LH, SEN, RJ Platinum, ALL Diamond, HH Diamond, Hyatt Globalist
Posts: 643
Quote:
Originally Posted by Atlantico
Looking to book CDG-SIN-MLE.
On some dates flights can be booked without any issue if the connecting flight is leaving within 6h after arrival. However on certain dates there isn't any connection within the 6h, since Europe bound flight arrive early morning and MLE flight departs late evening, only a few times a week also early morning.
I had various discussion with Lifemiles (Spanish Hotline) about it. They agreed that if the look for the flight individually there is space however they can't book anything manually. Basically they were telling me that they only see what I see on lifemiles.com and that that's it. Any experience how to break this stupid rule? I'm not looking for a Stopover, I just don't have any other choice. Is the English hotline more comprehensive?
You can book what you see in the engine, same applies for the agents. You can't break this rule. It is stupid, but...
Have you tried playing with the departure time? The thing is so buggy, you never know what is going to spill out.
Originally Posted by Atlantico
Looking to book CDG-SIN-MLE.
On some dates flights can be booked without any issue if the connecting flight is leaving within 6h after arrival. However on certain dates there isn't any connection within the 6h, since Europe bound flight arrive early morning and MLE flight departs late evening, only a few times a week also early morning.
I had various discussion with Lifemiles (Spanish Hotline) about it. They agreed that if the look for the flight individually there is space however they can't book anything manually. Basically they were telling me that they only see what I see on lifemiles.com and that that's it. Any experience how to break this stupid rule? I'm not looking for a Stopover, I just don't have any other choice. Is the English hotline more comprehensive?
You can book what you see in the engine, same applies for the agents. You can't break this rule. It is stupid, but...
Have you tried playing with the departure time? The thing is so buggy, you never know what is going to spill out.
Jan 23, 2014, 3:25 am
#237
Join Date: Nov 2013
Location: Stockholm, Sweden
Programs: TK Elite, Hilton Diamond, BA Silver
Posts: 967
Cancellation of award booking
Hi guys
I've made a booking a few weeks back, for travel in August. Due to change of plans, I have to cancel my booking.
-Is sending an email to [email protected] the easiest way to cancel my booking or can I just ring their customer service?
-I read I would have to pay 50USD for the cancellation and then get back the total miles for the redemption but would I get the taxes back?
Thanks a lot
I've made a booking a few weeks back, for travel in August. Due to change of plans, I have to cancel my booking.
-Is sending an email to [email protected] the easiest way to cancel my booking or can I just ring their customer service?
-I read I would have to pay 50USD for the cancellation and then get back the total miles for the redemption but would I get the taxes back?
Thanks a lot
Jan 23, 2014, 3:34 am
#239
Join Date: Jan 2005
Location: Melbourne, Australia
Programs: Flying: VA; Buying: AA, AS, AV, BA, UA!
Posts: 2,349
Hi guys
I've made a booking a few weeks back, for travel in August. Due to change of plans, I have to cancel my booking.
-Is sending an email to [email protected] the easiest way to cancel my booking or can I just ring their customer service?
-I read I would have to pay 50USD for the cancellation and then get back the total miles for the redemption but would I get the taxes back?
Thanks a lot
I've made a booking a few weeks back, for travel in August. Due to change of plans, I have to cancel my booking.
-Is sending an email to [email protected] the easiest way to cancel my booking or can I just ring their customer service?
-I read I would have to pay 50USD for the cancellation and then get back the total miles for the redemption but would I get the taxes back?
Thanks a lot
Jan 23, 2014, 8:22 am
#240
Join Date: Nov 2013
Location: Stockholm, Sweden
Programs: TK Elite, Hilton Diamond, BA Silver
Posts: 967
You will need to call...ensure you have your LM pin number handy. You'll probably have to pay the cancelation fee using their automated system which is quite strange! Miles will credit back quickly...taxes are refunded, also sometimes quickly, but with the caveat that they give themselves 2-3 months if you're unlucky.
Just called and everything was fixed after 25mins. The LM pin was very important. The automated system was kind of funny i think I was told miles will be on my account 1-3days, while taxes from 60-90days